Steelseries Aerox 3 Lightweight Gaming Mouse
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^ THEN FIX IT! IT IS NOT MY PROBLEM! EITHER TAKE THE INFORMATION I AM GIVING YOU AND FIX IT UP YOURSELF! OR ILL DELETE THE WHOLE FUCKING FIX FROM THE INTERNET AND WILL NOT BE A PART OF THIS WIKI IN THE FUTURE! IF YOU WANT ME TO INVEST TIME ON THIS FURTHER THAN I ALREADY HAVE, I REQUIRE PAY! PERIOD, FULL STOP. THE POINT OF A WIKI IS FOR MORE THAN ONE PERSON TO BUILD IT, I AM NOT SITTING HERE WASTING MY TIME ON IT ALONE FOR SOME VINDICTIVE ASSHOLE TO TELL ME ITS NOT GOOD ENOUGH. TAKE THE FUCKING SERVICE I AM PROVIDING YOU. OR, I WILL JUST FUCKING SCRAP IT AND LET OTHER PEOPLE KNOW NOT TO WASTE THEIR FUCKING TIME! I HAVE PROVIDED SOURCES, AND QUITE FRANKLY, THIS IS MY FIRST TIME EDITING A WIKI PAGE AT ALL, AND IM NOT HERE DOING IT TO GET BULLIED BY VINDICTIVE MODERATORS FOR TRYING. THERE IS AN EDIT PAGE BUTTON FOR A FUCKING REASON. USE IT, FIX WHAT YOU DONT LIKE, THAT IS THE ENTIRE POINT OF A WIKI, ITS OPEN TO EDITING, AND IF YOU DONT WANT TO DO IT. IMAGINE HOW I FEEL. (FEEL FREE TO DELETE THIS MESSAGE UPON REVIEW, HELL FEEL FREE TO DELETE THIS ENTIRE PAGE, IF YOU DONT WANT MY INPUT THEN YOU DONT DESERVE IT) AT THE END OF THE DAY, FLAGGING ARTICLES IS POINTLESS WHEN ONE DAY YOURE GOING TO REACH A POINT WHERE IT IS UNMANAGABLE TO DO SO. AND EVEN IF YOU DELETE THIS ARTICLE, SOMEBODY ELSE WILL RECREATE THE SAME ARTICLE, AND THEY WILL HAVE TO CITE ME WHEN THE COME ACROSS MY FIX ANYWAYS. IN ANY CASE, IM DONE WITH THIS PAGE. YOU CAN BE THE ONE IN CHARGE OF FIXING IT. PEER REVIEW IS KINDA THE FUCKING POINT OF A WIKI, IM SORRY YOUR "CONTENT GUIDELINES" DONT ACCOUNT FOR THAT, BUT ITS REALLY OUT OF MY CONTROL. YOUR RESPONSE WILL DETERMINE IF I CARE ENOUGH TO GIVE YOU FIXES IN THE FUTURE.
| Basic Information | |
|---|---|
| Release Year | 2022 |
| Product Type | Hardware, Software |
| In Production | Yes |
| Official Website | https://steelseries.com/gaming-mice/aerox-3-2022 |
Consumer impact of using steelseries GG firmware to run a gaming mouse.
Steelseries seems to be taking an active role in trying to sell a product that only functions only through firmware, and steelseries seems to have full control of the device you bought and paid for through their software, this is potentially limiting your Freedoms and rights as a consumer, not only does it affect the trust of their consumers, it shows us that steelseries is trying to control their market by forcing you out of a perfectly functioning old device, in order to make you get a new one, ultimately showing us that they are practicing a predatory business model. and you absolutely could run this mouse out of the box without the firmware, but it will have none of the feature you bought it for, there is no control of the pointerspeed (which is as slow as possible out of box) through the cpi button, and there is no control of the LED's without that firmware. rendering the mouse hardly usable for its intended purpose
if you have issues installing the firmware, on their own website the first thing they tell you to do is to try installing the firmware on another machine, in this particular case im not sure why they do that, but the only reason i can think of is that the software is built to recognize a particular computer. they advise you to "enable input monitoring permission" in order to fix a fundamental bug with their software, they also state that a vpn or firewall may hinder the use of their software. a software that is meant for computer peripherals. this is obviously a blatant invasion of the consumer's privacy, but lets assume they are doing completely honorable things with that data. (see link below)
Incidents
This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the Steelseries Aerox 3 Lightweight Gaming Mouse category.
Known failures stemming from firmware
Most incidents pertaining to this device is caused by the steelseries GG engine firmware that is typically required in order to use the full functionality of this device, the steelseries GG engine allows for the customization of the gaming mouse LED's and CPI control, the Aerox 3 mouse has many "bugs, and errors" that stem directly from the use of this software/firmware, these bugs range from DOA devices that only stop working once the firmware is installed for the first time, to "bugs" that come up consistently after a year of use.
New Aerox 3 just bought, failing to function after installing firmware:
This is unfortunately the most common issue, people will buy an aerox 3 mouse and they will report that after installing the steelseries firmware, their mouse will cease to function, typically an hour after installing the firmware. steelseries has a support team, and their support team has a tendency to gaslight the end user into thinking the problem is always a physical issue with the device and they will never assess that it might have been the firmware at fault. they will insist that you need to clean the device, regardless of what the actual issue is. ive seen personally that they will tell you to clean the sensor, or to take the device apart and ensure that the device is itself cleaned out. they do not direct any unwanted attention to their firmware in diagnosis.
Aerox 3 failing after a year of use:
My own case is: after a year of using my mouse, my mouse will turn itself into an autoclicker, this has happened to my particular aerox 3, 3 separate times. I have owned my mouse for 3 years, this has happened once a year since i have owned it. every time it has happened, i have been able to unbrick my mouse. and i have found a solution the last time that didnt require me to factory reset my computer and start everything over again (which i had to do the second time around as a last resort). see "fixes found for this device".
Here are a list of people i could find with the same problem:
https://www.reddit.com/r/steelseries/comments/1jyo1cd/aerox_3_wired_randomly_left_clicks
one amazon customer review said:
"Customers find the gaming mouse to be of good quality and appreciate its lightweight design and comfortable feel. The mouse receives positive feedback for its design, with one customer particularly liking its shape. However, the click functionality receives mixed reviews, with several customers reporting issues with the left click not working properly. Moreover, the mouse's lifespan is concerning, with multiple customers reporting it suddenly dying after three months of use. Additionally, the software functionality receives negative feedback, with one customer mentioning issues with the software not working on Apple M devices."
https://www.amazon.ae/SteelSeries-Aerox-Wireless-TrueMove-Optical/dp/B08KWKDRFF?th=1
The fixes found for this device:
If you are experiencing an aerox 3 that has started autoclicking a year after you bought it:
"First Factory Reset the mouse, you can do this by holding down left and right mouse button while holding down the cpi button, with all three of those buttons held down, unplug and re-plug the mouse, if done right, the mouse will blink, red-blue for me. while the mouse is in its reset mode, uninstall steelseries.gg entirely. if you have a second non steelseries mouse laying around. plug it in to your computer. then, with that mouse plugged in, unplug and replug your aerox mouse. then go into your device drivers control panel while both mice are still plugged in. make sure just to update drivers if need be. after drivers are updated, you should be good to unplug the stand-in mouse and your aerox should retain its led and cpi settings as they were last set in the steelseries firmware. and your aerox 3 will just work now even after a system reboot. "
This fix may also work for other firmware issues, if you have run out of options, try this fix, and please add the fix for your scenario if it worked for you.
- Main article: [[1]]
Other SteelSeries Products
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See also
References
https://linustechtips.com/topic/1586506-steel-series-aerox-3-firmware-issues-fix
https://www.reddit.com/r/steelseries/comments/o1qp2f/aerox_3_wired_gaming_mouse_is_just_broken