Talk:AT&T

AT&T makes cancelling difficult

AT&T allows walk-in customers to sign up after identification and minimal background information is obtained but doesn't allow customers to cancel phone lines in store. This creates a frame where you are required to call in and not as easily as signing up, cannot cancel the line. Instead, you must then wait 20 Minutes for a call center representative, Foreign or not, to cancel a service you just as easily should've been able to do in store.

One can make the argument that perhaps it alleviates the excessive wait times in store. Well that just as much pawns it off on the call centers. Why not allow the cancelling of phone lines on the AT&T application? That would alleviate the stress on both, the store and call center. Perhaps on the other side of the aisle, I can make the claim that they prefer to make it difficult for the customer to remove the phone lines to discourage them from cancelling the at all.

-First Post, I apologize if it isn't considered acceptable. Nexus (talk) 21:32, 6 October 2025 (UTC)