Ola Electric disables vehicle riding modes without MoveOS+ subscription

Background

Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021. The company has a poor track record for quality and has had previous issues with consumer rights in India[2].

Incident

Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" locked behind a subscription. [3][4][5][6][7]

Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

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References

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