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Ola Electric disables vehicle riding modes without MoveOS+ subscription

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Background

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Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021.[1] The company has a poor track record for quality and has had previous issues with consumer rights in India.[2]

Incident

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Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" are locked behind a subscription. [3][4][5][6][7] Previously, they were available as a standard feature. Now they are subscription only.

Consumer response

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Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

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References

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  1. ↑ Bhalla, Tarush (27 May 2021). "Ola Electric acquires Etergo, looks to launch electric scooters in India by 2021". mint. Archived from the original on 14 Nov 2025. Retrieved 2025-11-07.
  2. ↑ "Govt orders audit of Ola Electric service centres after 10,000 consumer complaints: Report". Live Mint. 2024-10-10. Archived from the original on 2025-07-08.
  3. ↑ Agarwal, Kavya (2025-08-11). "Ola Electric Disables ECO Mode, Demands up to ₹10,000 for MoveOS+ Subscription". evfy. Archived from the original on 6 Oct 2025. Retrieved 2025-11-07.
  4. ↑ Bhoir, Ajinkya (2022-06-22). "Ola S1 Pro MoveOS 2.0 Update Brings Cruise Control, Eco Mode, Music Playback". Onsitego Blog. Archived from the original on 10 Jul 2025. Retrieved 2025-11-07.
  5. ↑ Padmakumar, Neeraj (2025-07-31). "Ola Disabling Eco Mode And Several Other Features If We Don't Pay Subscription Charges: Angry Ola Electric Scooter Owners". cartoq. Archived from the original on 11 Aug 2025. Retrieved 2025-11-07.
  6. ↑ Shanbhag, Prathamesh (2025-08-10). "Ola Warns – Pay Rs 10,000 Or We Will Disable Features On Your Scooter?". MotorOctane. Archived from the original on 11 Aug 2025. Retrieved 2025-11-07.
  7. ↑ Subbarao (2025-07-21). "Complaint Regarding Forced OS Upgrade, Feature Loss & Poor Service on Ola S1 Pro". consumercourt.net/. Archived from the original on 7 Apr 2026. Retrieved 2025-11-07.
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