Consumer Rights Wiki

Ola Electric disables vehicle riding modes without MoveOS+ subscription

Revision as of 11:59, 7 November 2025 by 2a00:23c8:2384:101:b34:3e7b:6af4:18cf (talk) (changed links being used as ref to cites)

Background

Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021.[1] The company has a poor track record for quality and has had previous issues with consumer rights in India.[2]

Incident

Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" locked behind a subscription. [3][4][5][6][7]

Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

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References

  1. ↑ Bhalla, Tarush (27 May 2021). "Ola Electric acquires Etergo, looks to launch electric scooters in India by 2021". mint. Retrieved 2025-11-07.
  2. ↑ Shah, Aditi (2024-10-10). "India orders audit of Ola's service centres after consumer complaints, source and document reveal". Reuters. Retrieved 2025-11-07.
  3. ↑ Agarwal, Kavya (2025-08-11). "Ola Electric Disables ECO Mode, Demands up to ₹10,000 for MoveOS+ Subscription". evfy. Retrieved 2025-11-07.
  4. ↑ Bhoir, Ajinkya (2022-06-22). "Ola S1 Pro MoveOS 2.0 Update Brings Cruise Control, Eco Mode, Music Playback". Onsitego Blog. Retrieved 2025-11-07.
  5. ↑ Padmakumar, Neeraj (2025-07-31). "Ola Disabling Eco Mode And Several Other Features If We Don't Pay Subscription Charges: Angry Ola Electric Scooter Owners". cartoq. Retrieved 2025-11-07.
  6. ↑ Shanbhag, Prathamesh (2025-08-10). "Ola Warns – Pay Rs 10,000 Or We Will Disable Features On Your Scooter?". MotorOctane. Retrieved 2025-11-07.
  7. ↑ Subbarao (2025-07-21). "Complaint Regarding Forced OS Upgrade, Feature Loss & Poor Service on Ola S1 Pro". consumercourt.net/. Retrieved 2025-11-07.


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