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Background
Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021.[1] The company has a poor track record for quality and has had previous issues with consumer rights in India.[2]
Incident
Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" are locked behind a subscription. [3][4][5][6][7] Previously, they were available as a standard feature. Now they are subscription only.
Consumer response
References
- ↑ Bhalla, Tarush (27 May 2021). "Ola Electric acquires Etergo, looks to launch electric scooters in India by 2021". mint. Retrieved 2025-11-07.
- ↑ Shah, Aditi (2024-10-10). "India orders audit of Ola's service centres after consumer complaints, source and document reveal". Reuters. Retrieved 2025-11-07.
- ↑ Agarwal, Kavya (2025-08-11). "Ola Electric Disables ECO Mode, Demands up to ₹10,000 for MoveOS+ Subscription". evfy. Retrieved 2025-11-07.
- ↑ Bhoir, Ajinkya (2022-06-22). "Ola S1 Pro MoveOS 2.0 Update Brings Cruise Control, Eco Mode, Music Playback". Onsitego Blog. Retrieved 2025-11-07.
- ↑ Padmakumar, Neeraj (2025-07-31). "Ola Disabling Eco Mode And Several Other Features If We Don't Pay Subscription Charges: Angry Ola Electric Scooter Owners". cartoq. Retrieved 2025-11-07.
- ↑ Shanbhag, Prathamesh (2025-08-10). "Ola Warns – Pay Rs 10,000 Or We Will Disable Features On Your Scooter?". MotorOctane. Retrieved 2025-11-07.
- ↑ Subbarao (2025-07-21). "Complaint Regarding Forced OS Upgrade, Feature Loss & Poor Service on Ola S1 Pro". consumercourt.net/. Retrieved 2025-11-07.