Creality is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers[1] and 3D scanners[2]
Creality
| Basic information | |
|---|---|
| Founded | 2014 |
| Legal Structure | Private |
| Industry | Technology |
| Also known as | |
| Official website | https://www.creality.com/ |
Consumer-impact summary
- User Freedom: Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $250–$300 USD Creality Scan Bridge.
- Business Model: Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
- Market Control: Creality has extensive competition, with other 3D printer brands such as Bambu Lab, Prusa Research, and Ultimaker.
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Creality category.
Creality disables root access toggle on K1 series 3D printers
Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.[3] Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related faliures.
Models affected:
K1
K1C
K1 Max
Creality forces update that removes features from their 3D scanners
- Main article: Creality forces update that removes features from their 3D scannersCreality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. After this update, for the previously available features to work again, you need to buy the $250–$300 USD Creality Scan Bridge.
See also
References
- ↑ "Creality". Wkipedia. Archived from the original on 2026-01-11. Retrieved 2026-02-05.
- ↑ "Scanners". Creality. Archived from the original on 2026-01-29. Retrieved 2026-02-05.
- ↑ "Root Disclaimer and Risk Warning". Creality Wiki. Archived from the original on 2026-01-31. Retrieved 2026-02-05.