Ariston
❗This article is a stub. You can help by expanding it.
#appeals channel in either Zulip or Discord to request removal.An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.
| Basic information | |
|---|---|
| Founded | 1930 |
| Legal Structure | Public |
| Industry | Electronics |
| Also known as | |
| Official website | https://www.aristongroup.com/ |
Ariston is a brand under the Ariston Group, known for manufacturing thermal comfort solutions such as water heaters, boilers, heat pumps, and air conditioners.
Privacy Concerns
Personal Information required for App
To operate Ariston WIFI-enabled water heaters/boilers remotely, users must install the Ariston Net app and register an account. Registration requires personal details including full name, email address and phone number. Adding a device also requires providing the installation address, which is usually the user's home address.[1]
Lack of Local API
The Ariston products do not have a local API or any documentation on their cloud API calls. The lack of documentation leaves the user with no other official way to use their products without using the Ariston Net app. Without a local API, all device actions/statistics must go through Ariston Group’s servers.
Controversies
API Rate Limiting
Although Ariston provides no official support for third-party integrations, users have reverse-engineered the cloud API and created a Home Assistant integration for their water heaters.
On April 30th, 2024, Ariston has started enforcing stricter rate limits on API calls. This broke the integration for many users and, in some cases, even prevented users from using the official Ariston Net app. This left users with no way to control their devices remotely for hours after they hit the limit.[2]
Ariston has not provided an official statement on the rate limits. Although, users have stated that after contacting Ariston support, they were told that Ariston prohibits/does not support third-party integrations.[3]
References
- ↑ "Ariston Net Quick Start Guide". YouTube. Archived from the original on 16 Feb 2026.
- ↑ "Github Issue about the rate limits". GitHub.
- ↑ "Quoted Ariston Support Response". GitHub. Archived from the original on 8 Jul 2025.