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Samsung globally disabled the ability for consumers to unlock the bootloaders on their Galaxy devices, eliminating the possibility of installing custom operating systems discovered by a contributor to custom ROM's, known as "salvo_giangri"[1]. At the time One UI 8 was still in beta and there was hope that it would no longer be the case in the stable release, however with the stable version release in July 25th 2025 on Galaxy Z Fold 7 / Z Flip 7 family, the restriction was still present.[2]
"One UI is a user interface (UI) developed by Samsung Electronics for its mobile, computing devices and TVs, including Android devices running Android 9 "Pie" and later."[3] Since its release in 2018, it has always featured a locked bootloader to U.S.[4][1][5] Consumers, however outside the U.S., it has been a different story and many international phones samsung phones, supported the unlocking of the bootloader unlike U.S. phones. Unlocking the bootloader was only an option for Non U.S. phones, and U.S. phones lacked the OEM unlock toggle seen only in international model's.[5]
[Incident]
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Consumer response
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References
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