User:Jonathan/Tankless Revers Osmosis Physical DRM (Culligan, Waterdrop)

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Jonathan/Tankless Revers Osmosis Physical DRM (Culligan, Waterdrop)

Basic Information
Release Year
Product Type	Hardware
In Production	Yes
Official Website	https://www.culligan.com/product/culligan-aquasential-tankless-ro-drinking-water-filter-system

The reverse-osmosis system uses filter cartridges that are very expensive and are only directly offered from the company Culligan. After searching for many years someone found another company with what appears to be the exact same RO tank-less system with the exact same filters, so they bought them

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Culligan Filter with plastic key removed.

Water drop key (left) Culligan key (right)

Top slot Culligan filter, Middle Slot Waterdrop filter with Culligan key slotted in, Bottom slot Waterdrop filter with key removed.

The reverse-osmosis system uses filter cartridges that are very expensive and are only directly offered from the company Culligan. After searching for many years someone found another company with what appears to be the exact same RO tank-less system with the exact same filters, so they bought them and found that they were exactly the same except a little plastic key that made them "incompatible". They were able to pry off the key with a knife and interchange them if they wanted to. Better yet, it worked without the key at all. The plastic key was only added to try to make the filters incompatible. They have not found info anywhere else on the internet that calls out the compatibility of the two brands.

Incidents

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This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Jonathan/Tankless Revers Osmosis Physical DRM (Culligan, Waterdrop) category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...

See also

Link to relevant theme articles or companies with similar incidents.

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