Sources
editUpdate: searching for "Optimum Cablevision sucks" on YouTube gets A LOT of results. Please organize them by year if possible below
Here are sources that can be used for incidents:
- https://www.reddit.com/r/OPTIMUM/comments/1jn5jt8/can_someone_please_explain_this_to_me_130_for_500/
- https://www.reddit.com/r/OPTIMUM/comments/1jnl7rq/this_company_is_a_joke/
- https://www.reddit.com/r/OPTIMUM/comments/1jnlz1m/increased_your_internet_speed_at_no_cost_did_come/
- https://www.reddit.com/r/OPTIMUM/comments/1jpwrse/never_work_with_this_company_if_possible_long_but/
- https://www.reddit.com/r/OPTIMUM/comments/1jq4kll/filed_an_fcc_complaint_out_of_anger/
- https://www.reddit.com/r/OPTIMUM/comments/1jq54sz/thinking_of_filing_a_small_claims_court_action/
- https://www.reddit.com/r/OPTIMUM/comments/n7rsbc/few_tips_on_optimum_as_a_former_customer_service/
- https://www.reddit.com/r/OPTIMUM/comments/1ibed52/29_years_of_bad_customer_service_finally_ends/
- https://www.reddit.com/r/OPTIMUM/comments/rxh9vi/psa_if_verizon_fios_is_available_to_you_switch_as/
- https://www.reddit.com/r/OPTIMUM/comments/1ekfnk7/everyone_file_an_online_complaint_w_bbb_and_fcc/
- https://www.reddit.com/r/OPTIMUM/comments/1k2yeu6/caught_opimum_outright_lying_to_me/
- https://www.tahoedailytribune.com/news/optimum-outages-leave-tahoma-residents-high-and-dry-for-nearly-a-year/
- https://economictimes.indiatimes.com/news/international/world-news/optimum-internet-outage-nearly-10000-report-issue-after-total-internet-blackout-here-is-the-latest-update/articleshow/113015099.cms?from=mdr
- https://timesofindia.indiatimes.com/world/us/optimum-faces-major-outage-in-metro-new-york-over-9000-users-report-mass-internet-outage-frustration-follow/articleshow/113014536.cms
- https://rocklandnews.com/optimum-power-outage-2024/
- https://www.bbb.org/us/ct/bridgeport/profile/cable-tv/optimum-0111-101076
- https://www.bbb.org/us/ny/long-island-city/profile/cable-tv/altice-usa-0121-7957/complaints
- https://www.bbb.org/us/ca/los-angeles/profile/internet-service/optimum-communications-1216-13201147/complaints
- https://www.bbb.org/us/la/lake-charles/profile/cable-tv/optimum-0925-636
2008
2010
- https://www.youtube.com/watch?v=1-hXIACrkmU
- https://www.youtube.com/watch?v=B2dsLkhjszg (TL;DR: poor TV quality)
2011
- https://www.youtube.com/watch?v=NnnHDGyardw (TL;DR: the technician broke the modem after install)
- https://www.youtube.com/watch?v=stTIX1R5ckM (TL;DR: lines and glitched broadcast)
- https://www.youtube.com/watch?v=4N1HrKUZZGc (TL;DR: false/misleading advertisement comparing Optimum 50mb/s to 15mb/s from a competitor in small text)
- https://www.youtube.com/watch?v=CcARgpDfVcc (TL;DR: glitching broadcast)
2012
- https://www.youtube.com/watch?v=oq6oBkJzDuk
- https://www.youtube.com/@OptimumSucks
- https://www.youtube.com/@CablevisionSucks
- https://www.youtube.com/watch?v=9Itte-PMSME (TL;DR: cable tv glitches "all the time no matter the weather")
- https://www.youtube.com/watch?v=Ow_TbVK1Td0 (TL;DR: ditto of [9Itte-PMSM], occurs on 2/3 boxes and half of channels)
- https://www.youtube.com/watch?v=RzV2Ko72e6Q (TL;DR: inconsistent internet speed, more than advertised)
- https://www.youtube.com/watch?v=1tLSb_HOLqk (TL;DR: frozen picture)
2013
- https://www.youtube.com/watch?v=DQfQ4e8bVQs (TL;DR: protest for 23 illegally fired technicians)
2014
- https://www.youtube.com/watch?v=DIDZjQS3ht0 (TL;DR: poor reception before and after technician arrived)
- https://www.youtube.com/watch?v=Q1XbJoEuTZQ (TL;DR: lack of channels for high price $122/m)
2016
- https://www.youtube.com/watch?v=bI4LbMi9K-Q
- https://www.youtube.com/watch?v=dq9wgCjGFhI (TL;DR: faulty cablebox)
- https://www.youtube.com/watch?v=SDolfEszc5Q (TL;DR: false advertising on hotspots)
2017
- https://www.youtube.com/shorts/mXxsWsomf2w
- https://www.youtube.com/watch?v=NjMeQ45AcFA (TL;DR: customer reaction to Optimum dropping Starz)
2018
- https://www.youtube.com/shorts/H5ZBknTMM8E (TL;DR: glitching broadcast)
- https://www.youtube.com/watch?v=hAUbbJZ8MDg (comments)
2019
- https://www.youtube.com/shorts/PKG1rbfbykM
- https://www.youtube.com/watch?v=nX_Aw3Vl3Y4 (TL;DR: customer overcharged for cablebox instillation due to "outage in area")
- https://www.youtube.com/watch?v=Ds_mIBydA-c (TL;DR: buttons on remote "disabled" when watching on demand content)
- https://www.youtube.com/watch?v=2VudqE31qyM Outage via. CBS
- https://www.youtube.com/shorts/zuXxk-vOlC0 (TL;DR: on hold for 1 hour)
- https://www.youtube.com/watch?v=IguZfkH0SQo (TL;DR: poor customer support)
- https://www.youtube.com/watch?v=4lw3j9u5AOo (TL;DR: DVR does not appear, errors "all the time" with OBV-056 error. $188/m)
2020
- https://www.youtube.com/watch?v=C68yORPEx8A (TL;DR: "brick mode" remote activation on cable box)
- https://www.youtube.com/watch?v=CA7nkroceng (TL;DR: internet outage for 2 weeks, customer support call)
- https://www.youtube.com/watch?v=GQ7_lPZrVBU (TL;DR: technician didn't arrive to scheduled appointment, customer support call)
- https://www.youtube.com/watch?v=pCXcmYXcaQU (TL;DR: upload speed isn't as advertised)
2021
- https://www.youtube.com/watch?v=gTazfGq4zH0 (TL;DR: poor customer service)
- https://www.youtube.com/watch?v=KbWjgcUXSDQ (TL;DR: senator Bob Duff challenging Optimum's claim to reduce internet speeds)
2023
- https://www.youtube.com/shorts/IwJRWicR7pU
- https://www.youtube.com/shorts/mSqVoqqUILc
- https://www.youtube.com/shorts/IwJRWicR7pU (TL;DR: internet outage for days)
2025
- https://www.ctinsider.com/business/article/tong-lawsuit-cable-tv-altice-21143655.php
- https://www.hollywoodreporter.com/business/business-news/altice-changes-name-to-optimum-communications-1236420014/
2026