In Jones v. Ford Motor Co., the U.S. Court of Appeals for the Ninth Circuit on October 27, 2023 affirmed the dismissal of a putative class action alleging that Ford infotainment systems automatically download & permanently store text messages & call logs from any cellphone connected to the vehicle, with no way for the owner to access or delete the data.[1][2] The per curiam published opinion held that those allegations satisfied Article III injury-in-fact but failed the Washington Privacy Act's statutory damages requirement under RCW 9.73.060, which limits civil recovery to plaintiffs who can show injury to "his or her business, his or her person, or his or her reputation."[3][4] Since nobody could claim that their reputation was damaged as a result of of the vehicle's collecting & storing user data against their will, there was no violation under the Washington Privacy Act.

A companion memorandum disposition, Ritch v. American Honda Motor Co. (Nov. 7, 2023), affirmed dismissal of the parallel Honda action "for the same reasons" as Jones. The Ritch memorandum identified three related actions against Volkswagen, Toyota, & General Motors (Dornay v. Volkswagen, No. 22-35451; Goussev v. Toyota, No. 22-35454; McKee v. General Motors, No. 22-35456).[5]

Background

Washington residents filed five putative class actions alleging that the infotainment systems shipped by Ford, Honda, Toyota, Volkswagen, & General Motors automatically downloaded the call logs & text messages of any cellphone connected to the vehicle, retained those communications indefinitely on the vehicle's onboard memory after the phone was disconnected, & left owners with no way to access or delete the stored data.[2][5] The plaintiffs further alleged that the stored communications could be extracted by hardware & software produced by the Berla Corporation, whose products are not sold to the public & whose sales are restricted to law enforcement, the military, civil & regulatory agencies, & select private investigation service providers.[2] The five suits sought damages under the Washington Privacy Act, RCW 9.73.060, which authorizes civil recovery only for plaintiffs who can show that a violation of the statute "has injured his or her business, his or her person, or his or her reputation."[4]

Ruling

Ford removed Jones to the U.S. District Court for the Western District of Washington under the Class Action Fairness Act, where Judge David G. Estudillo dismissed the complaint under Federal Rule of Civil Procedure 12(b)(6) on two alternative grounds: failure to plead a qualifying statutory injury, & the conclusion that manufacturing & selling vehicles with infotainment systems did not by itself violate the WPA.[2][6]

The Ninth Circuit panel of Judges Michael Daly Hawkins, Susan P. Graber, & M. Margaret McKeown first held that the plaintiffs had Article III standing because the alleged downloading & permanent storage of private communications "plausibly articulate an Article III injury because they claim violation of a substantive privacy right."[3]

The court then affirmed dismissal solely on the statutory ground, holding that "an invasion of privacy, without more, is insufficient to meet the statutory injury requirements of Section 9.73.060," & that the plaintiffs had failed to allege any injury to their business, person, or reputation.[7] The panel expressly declined to reach the district court's alternative holding on manufacturing liability, noting that "our injury determination dispositively resolves this case," & observed that the plaintiffs "were given an opportunity to amend their complaint but declined to do so."[8] In Ritch, a separate Ninth Circuit panel affirmed dismissal of the parallel Honda action "for the same reasons" as Jones. The Ritch memorandum identified three related actions against Volkswagen, Toyota, & General Motors (Dornay v. Volkswagen, No. 22-35451; Goussev v. Toyota, No. 22-35454; McKee v. General Motors, No. 22-35456).[5]

Consumer impact

The panel quoted Washington precedent describing the WPA as "one of the most restrictive electronic surveillance laws ever promulgated."[3] The ruling foreclosed civil-damages suits under RCW 9.73.060 by Washington residents who can show only that an infotainment system stored their text messages & call logs without consent, absent additional allegations of harm to their business, person, or reputation.[7] The underlying practice of infotainment systems copying & retaining communications from connected phones remains undisturbed by the ruling. The Jones plaintiffs declined to re-plead.[8]

References

  1. "Jones v. Ford Motor Co., No. 22-35447, slip op. (9th Cir. Oct. 27, 2023) (per curiam)" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. Retrieved 2026-04-06.
  2. 2.0 2.1 2.2 2.3 "Jones v. Ford Motor Co., slip op. at 4" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. p. 4. Retrieved 2026-04-06.
  3. 3.0 3.1 3.2 "Jones v. Ford Motor Co., slip op. at 7" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. p. 7. Retrieved 2026-04-06.
  4. 4.0 4.1 "RCW 9.73.060: Violating right of privacy. Civil action. Liability for damages". Washington State Legislature. Retrieved 2026-04-06.
  5. 5.0 5.1 5.2 "Ritch v. American Honda Motor Co., No. 22-35448, mem. (9th Cir. Nov. 7, 2023)" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-11-07. Retrieved 2026-04-06.
  6. "Jones v. Ford Motor Co., slip op. at 5" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. p. 5. Retrieved 2026-04-06.
  7. 7.0 7.1 "Jones v. Ford Motor Co., slip op. at 8" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. p. 8. Retrieved 2026-04-06.
  8. 8.0 8.1 "Jones v. Ford Motor Co., slip op. at 9" (PDF). United States Court of Appeals for the Ninth Circuit. 2023-10-27. p. 9. Retrieved 2026-04-06.