Signal

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Signal is a privacy-focused, open source encrypted messaging service developed by the nonprofit Signal Foundation. Signal was released in 2014, and has over 70 million active users reported as of 2024.

Signal

Basic Information
Release Year	2014
Product Type	Cloud, Privacy
In Production	Yes
Official Website	https://signal.org/

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Freedom & Privacy

According to the Signal Terms of Service and Signal Privacy Policy:

• A user agrees to the Signal Terms of Service by using Signal services (includes visiting Signal websites) even if the user does not accept the terms.
• Signal is not required to notify users of any future changes to the Signal Terms of Service or Signal Privacy Policy. As well, continued use of Signal services constitutes agreement to the new terms, even if the user is not aware that there were changes.^{[citation needed]}
• Signal expresses maximally limited liability for any damages that may be caused.
• Signal may share information to authorities to comply with law.
• Signal may share information with third-parties, which are bound to their own privacy policies.

Incidents

This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Signal category.

Secure value recovery (2020 - present)

Main article: Signal cloud backups

In 2020, Signal was accused of collecting and storing sensitive user data on their cloud database without user consent.^{[citation needed]}

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See also

• WhatsApp
• Discord
• Electron