Jimmy John's
| Basic information | |
|---|---|
| Founded | 13 January 1983 |
| Legal Structure | Subsidiary |
| Industry | Food |
| Also known as | |
| Official website | http://jimmyjohns.com/ |
Jimmy John's Franchise, LLC is a American multinational sandwich chain comprising a variety of sandwiches. It later became a subsidiary to Inspire Brands after being bought for a undisclosed amount in 2019.
Consumer-impact summary
- User Freedom:
- User Privacy:
- Business Model: Sells a variety of sandwiches and franchises locations
- Market Control:
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Jimmy John's category.
Health Outbreak History
E.coli (2008)
On 26 September, Boulder County Public Health discovered a possible E.coli O157 affection after receiving calls from Infection Control Practitioner that several students from University of Colorado reported having bloody diarrhea and cramping, eventually leading to an investigation in collaboration with Colorado Department of Public Health & Environment, Tri-County Health Department, Broomfield Health & Human Services, and the Food and Drug Administration. Three Days later, it was discovered that 90% of E.Coli cases were linked to Jimmy John's, resulting in the restaurant chain undergoing a health inspection that revealed alfalfa sprouts and roast beef being out of temperature, employees not washing their hands, and 4 employees working while having bloody diarrhea. The store temporarily closed on 6 October, however it was later reopened after being sanitized on 10 October. Boulder County Public Health released a statement on 08 October, noting that around 21 individuals were affected with E.Coli, with 2 of them requiring medical attention.[1][2]
Salmonella (2009)
On February, Nebraska Department of Health and Human Services announced 256 individuals gotten sick with Salmonella after consumption of Jimmy John's alfalfa sprout. On 26 April, the Food & Drug Administration and Centers for Disease Control and Prevention released a statement warning consumers to avoid alfalfa sprout.[3]
Salmonella (2010)
Around December, Food and Drug Administration along with other health agencies announced that Jimmy John's gourmet sandwiches supplier Tiny Greens was the source of a salmonella outbreak sickening 89 individuals in Illinois. In response, Jimmy John's cease production and sale of alfalfa sprout across all locations in Illinois. [4][5][6]
E.coli (2012)
Centers for Disease Control and Prevention released a series of statements starting 02 February through 03 April that detailed 29 individuals being affected with E.Coli across 11 states through 25 December 2011 to 15 January 2012 all being linked to Jimmy John's.[7][8]
Salmonella (2018)
On 19 January, Centers for Disease Control and Prevention released a statement announcing an salmonella outbreak affecting 8 individuals across 3 states. In the announcement, it highlighted Jimmy John's clover sprouts as the source of the outbreak, along with urging customers to avoid consumption of Jimmy John's clovers located in Illinois and Wisconsin.[9] Centers for Disease Control and Prevention would release another statement on 28 February, announcing 2 more individuals linked to the outbreak with no reported deaths or hospitalization. Additionally, it mentions the outbreak started around 20 December 2017 to 28 January 2018.[10]
E.coli (2020)
On February, 14 individuals were affected with E.Coli
https://ourweeks.com/jimmy-johns-sprouts-ecoli-salmonella-illnesses/
https://www.contagionlive.com/view/fda-sends-warning-letter-to-jimmy-johns
Credit card breach (2014)
On 30 July, Jimmy John's discovered a data breach affecting one of its third parties Signature Systems Inc. point of sales systems across several locations that leaked customers credit and debit card numbers, verification code, name, and card expiration dates.[11][12] On the next day, the company responded with a statement saying "Jimmy John’s is currently working with the proper authorities and investigating the situation. We will provide an update as soon as we have additional information".[11]
On September, Jimmy John's released another statement that described the breach lasted from 16 June to 05 September across 216 locations, however the company didn't say how many customers were affected nor disclose the third party name.[13][14][15]
"Jimmy John's has taken steps to prevent this type of event from occurring in the future, including installing encrypted swipe machines, implementing system enhancements, and reviewing its policies and procedures for its third party vendors"[16]
Additionally, the company gave affected customers 1 year free identity protection services and highlighted steps to prevent future breaches, including "installing encrypted swipe machines, implementing system enhancements, and reviewing its policies."[17]
Collecting customers drive thru data without consent (2023)
On 4 August, a lawsuit was filed against Jimmy John's for violation of the Illinois Biometric Information Privacy Act by unlawfully collecting customers voiceprints without permission. Additionally, it also claims the company failed to provide "retention schedule or guidelines" that permanently destroy any collected biometric data.[18] On 02 October 2023, the case was dismissed with prejudice over failure to state a claim.[19]
Product
Jimmy John’s Cookies (2020)
On 4 January[20], Sharon Martin filed a class action lawsuit against Jimmy John's for falsely representing to customers that their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies contained "minimally processed” and “no artificial ingredients" while containing said ingredients inside their products.[21][22] The case reached an agreement around 2021, however specific details surrounding the agreement are unknown.[23]
On 25 November, Heather Erwin and Ashley Price filed a lawsuit against Jimmy John's for misleading customers about its contents on their Triple Chocolate Chunk Cookies and Raisin Oatmeal Cookies, alleging since it contained non-natural ingredients like refined flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid, sugar, milk powder, soy lecithin, and baking soda, all of which claims a consumer would consider as "on-natural, artificial, and/or highly processed" ingredients. Additionally, it also claims the company put deceptive labels on its products for "the intent to induce consumers to purchase the cookies because of Defendants' false representations." [21][24] On 8 October 2021, the plaintiffs dismissed the case with prejudice for undisclosed reasons.[25]
See also
References
- ↑ Alden, Nisha (7 April 2026). "Outbreak of E. coli Infections in Boulder County & other Denver-area Counties September-October 2008" (PDF). Marlerblog. Archived from the original (PDF) on 26 March 2016. Retrieved 7 April 2026.
- ↑ Clark, Marler (7 April 2026). "JIMMY JOHN'S COLORADO E. COLI SPROUT OUTBREAK". Marlerclark. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Stearns, Denis (2 February 2015). "Salmonella and E. coli Outbreaks: Why Does Jimmy Johns Still Serve Sprouts?". Food Poison Journal. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Rothschild, Mary (27 December 2010). "Sprouts Outbreak Linked to Illinois Organic Farm". Food Safety News. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Rothschild, Mary (23 December 2010). "CDC Confirms Multistate Salmonella Outbreak". Food Safety News. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Marler, Bill (28 December 2010). "Perhaps after three Sprout Outbreaks, Jimmy John's should reconsider what it puts on your sandwiches?". Marlerclark. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "2012 E. coli Outbreak Linked to Raw Clover Sprouts at Jimmy John's Restaurants". Center For Disease Control And Prevention. 2 February 2012. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Rothschild, Mary (14 February 2012). "Outbreak Linked to Raw Sprouts Sickens 12". Food Safety News. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Multistate Outbreak of Salmonella Montevideo Infections Linked to Raw Sprouts". Centers for Disease Control and Prevention. 19 January 2018. Retrieved 7 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "2018 Salmonella Montevideo Infections Linked to Raw Sprouts (Final Update)". Centers for Disease Control And Prevention. 19 January 2018. Archived from the original on 25 June 2018. Retrieved 7 April 2026.
- ↑ 11.0 11.1 Brian, Krebbs (31 July 2014). "Sandwich Chain Jimmy John's Investigating Breach Claims". KrebsOnSecurity. Archived from the original on 1 August 2014. Retrieved 4 April 2026.
- ↑ Laasby, Gitte (24 September 2014). "Jimmy John's confirms nationwide data breach, including five Wisconsin locations". milwaukee journal sentinel. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Koplowitz, Howard (24 September 2014). "Jimmy John's Data Breach: Full List Of Shops Where Credit Card Information Was Hacked". International Business Times. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Taylor, Kate (24 September 2014). "Another Hack: Jimmy John's Is the Latest Chain to Suffer a Data Breach". NBC News. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Smith, Gerry (24 September 2014). "Jimmy John's Confirms Credit Card Breach At 216 Stores". Huffpost. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Jimmy John's says customers' credit card data likely stolen". CBS News. 24 September 2014. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "JIMMY JOHN'S NOTIFIES CUSTOMERS OF PAYMENT CARD SECURITY INCIDENT" (PDF). oag.gov. 24 September 2014. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Mehorter, Kelly (7 August 2023). "Jimmy John's Collects Drive-Through Customers' Voiceprints Without Consent, Class Action Says". ClassAction. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Gebhardt et al v. Jimmy Johns LLC". Justia. 4 April 2026. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "IN THE UNITED STATES DISTRICT COURT WESTERN DISTRICT OF MISSOURI" (PDF). TruthinAdvertising. 6 April 2026. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ 21.0 21.1 Shaak, Erin (29 May 2020). "Jimmy John's 'All Natural' Cookies Contain Highly Processed Ingredients, Lawsuit Claims [UPDATE]". ClassAction. Retrieved 4 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Webster, Katherine (2 June 2020). "Jimmy John's Class Action Says Cookies Aren't All Natural". Top Class Action. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Martin v. Jimmy John's, LLC". Vlex. 6 April 2026. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ Honaker, Brigette (30 November 2020). "Jimmy John's Cookies Aren't All Natural, Class Action Lawsuit Says". Top Class Action. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ McGlynn, Stephen (18 February 2026). "Erwin v. Jimmy John's LLC (3:20-cv-01268)". CourtListener. Retrieved 6 April 2026.
{{cite web}}: CS1 maint: url-status (link)