Arby's
| Basic information | |
|---|---|
| Founded | 1964-07-23 |
| Legal Structure | Private |
| Industry | Food |
| Also known as | |
| Official website | http://arbys.com/ |
Founded in 1964 by Forest Raffel and Leroy Raffel (or known as the Raffel Brothers), Arby's IP Holder, LLC is a American fast food chain specializing in sandwiches and milkshakes. It is a subsidiary to Inspire Brands, and is part of the National Restaurant Association.
Consumer-impact summary
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Incidents
[edit | edit source]This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Arby's category.
2017 Data Breach
[edit | edit source]Through a non-publicized report sent by PSCU to its bank members, it was discovered that between October 25, 2016 till January 19, an un-named restaurant retailer was involved in a data breach leaking 355,000 customers debit and credit card information.[1] Arby’s became aware of the situation in January after being informed by industry partners and PSCU, resulting in an investigation with law enforcement and security experts that determined malware was used to target Arby’s point of sales systems during the attack.[2]
Arby’s didn’t immediately disclose the breach until February due to a request from the FBI, however in a public statement from a spokesman announced that the malware has been removed, and it’s collaborating with law enforcement, however the company refused to give explicit details on the exact date of the attack.[3][4]
“Arby’s Restaurant Group, Inc. (ARG) was recently provided with information that prompted it to launch an investigation of its payment card systems. Upon learning of the incident, ARG immediately notified law enforcement and enlisted the expertise of leading security experts, including Mandiant. While the investigation is ongoing, ARG quickly took measures to contain this incident and eradicate the malware from systems at restaurants that were impacted.” [5][6]
On March 2, 2017, a lawsuit was filed against Arby’s for failure to implement security practices, however the case reached a $2 million settlement on June 6, 2019.[7][8]
Providing less meat than advertised
[edit | edit source]- Main article: link to the main CR Wiki article
Joseph Alongi filed a class action lawsuits against Arby's on September 5, 2023 over the company advertisement misrepresenting the amount of meat contents, usually resulting in getting half the meat as advertised. [9][10] In response, Arby's filed an motion to dismiss the case, claiming the photos provided "amounted to non-actionable puffery", however the dismissal was denied on September 29, 2025, stating it doesn't contain "subject statements of opinion"..[11] The case is still evolving as of January 2026.[12]
Products
[edit | edit source]Arby's Menu Items and Ingredients SEPT 2025 (Archived)
See also
[edit | edit source]References
[edit | edit source]- ↑ Freedman, Linn (2 March 2017). "Arby's Hit with Multiple Class Action Suits over Data Breach". Robinson+Cole. Archived from the original on 2025-12-07. Retrieved 8 March 2026.
- ↑ Seals, Tara (10 Feb 2026). "Arby's Gets Roasted in Breach of 300K Payment Cards". InfoSecurity Magazine. Archived from the original on 2025-08-22. Retrieved 10 March 2026.
- ↑ "Fast Food Chain Arby's Acknowledges Breach". KrebsonSecurity. 9 Feb 2017. Archived from the original on 2025-12-08. Retrieved 10 March 2026.
- ↑ "Fast Food Chain Arby's Acknowledges Breach". Network Securitas. 9 Feb 2017. Archived from the original on 2025-10-06. Retrieved 8 March 2026.
- ↑ "Arby's investigates credit card security breach at hundreds of restaurants". Fox News. Fox News. 10 Feb 2017. Archived from the original on 2025-10-12. Retrieved 10 March 2026.
- ↑ Paganini, Pierluigi (2017-02-10). "Arby's Restaurant Group confirmed a massive card breach hit its stores". SecurityAffairs. Archived from the original on 2026-01-22. Retrieved 10 March 2026.
- ↑ "IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION" (PDF). ClassAction. 2 March 2017. Archived (PDF) from the original on 2022-09-09. Retrieved 10 March 2026.
- ↑ "Arby's Data Breach Class Action Settlement". Top Class Actions. 2019-01-21. Archived from the original on 2026-03-11. Retrieved 10 March 2026.
- ↑ Bucher, Anne (11 September 2023). "Arby's class action alleges advertisements overstate amount of meat in sandwiches". Top Class Actions. Retrieved 7 March 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF NEW YORK" (PDF). ClassAction. 5 September 2023. Archived (PDF) from the original on 2025-04-20. Retrieved 7 March 2026.
- ↑ Italiano, Eric (14 October 2025). "Arby's Losses Motion To Dismiss False Advertising Lawsuit Claiming They Misled Customers With Sandwich Size/Meat Quality". brobible. Retrieved 7 March 2026.
- ↑ "Arby's Lawsuit Claim 2026. Deceptive Advertising Case Status, Eligibility, and Filing Updates". All About Lawyer. 29 January 2026. Retrieved 7 March 2026.