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Google Drive

From Consumer Rights Wiki
Google Drive
Basic Information
Release Year 2012
Product Type Cloud, Cloud storage
In Production Yes
Official Website


Google Drive is a cloud storage service released by Google, on April 24th, 2012.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

Banning users for unfair reasons

The flaws present in the automated moderation system that scans and reviews the files on Google Drive accounts has caused several users accounts to be banned for multiple unfair reasons. Some users even have appealed to get their accounts and files back with no success.

One recent case involved a manga author account being banned for uploading his old mangas to his Google Drive Account for backing up purposes. The automated moderation system flagged this action as a copyright infringement and banned the author's account from every Google service. He tried to appeal to Google, but the request ended rejected. [1]

Limiting storage space for users not linking their phone number (May 2026)

Since May 2026, the maximum storage limit of 15GB has been limited for users that have no linked their phone number, restricting their storage limit up to 5GB[2].

See also


References

  1. https://x.com/masahiroitosugi/status/2055495103309840853
  2. Schoon, Ben (14 May 2026). "Google accounts no longer get 15GB of free storage, only 5GB until you link a phone number". 95ToGoogle. Archived from the original on 2026-05-15. Retrieved 23 May 2026.