Roblox

About Roblox

Roblox is an online platform which lets users create their own games as well as all sorts of virtual items for their personal avatars. The platform is owned by the Roblox Corporation.

Forced arbitration

Section 11 of the Roblox Terms of Use states that the user, by accepting the ToS, waives their right to litigation and must resolve any disputes through Mandatory Informal Dispute Resolution (MIDR). Should MIDR not resolve a dispute, users in the United States must proceed with binding arbitration.

Intentional difficulty to contact

To initiate MIDR in the first place, users in the United States must send a physically written notice by certified mail or through Federal Express. This creates additional steps for the users, which may dissuade them from pursuing a dispute in the first place