Disney

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Disney

Basic information
Founded	1923
Legal structure	Public
Industry	Media
Official website	https://disney.com/

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The Walt Disney Company, founded in 1923 by Walt Disney and Roy O. Disney, is one of the most recognizable entertainment companies globally. Known for its movies, theme parks, and television networks, Disney has become a dominant player in the entertainment industry. In 2019, Disney launched the Disney+ streaming service, which makes most of their content library available to viewers as a monthly subscription.

Incidents

This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the Disney category.

• Disney+ Ad Policy Change (2025): In January 2025, the Disney+ subscriber agreement was modified to allow inclusion of advertisments in service tiers described as "no ads" or "ad-free". Prior to this change, Disney+ marketed and provided its premium tier as an entirely ad-free viewing experience. The introduction of advertisements into the premium tier represents a modification to the original service offering after purchase.

• Forced arbitration of a wrongful death lawsuit (2023): In October 2023, Kanokporn Tangsuan, after dining at the Raglan Road Irish Pub in Disney Springs, died as a result of an allergic reaction. When her husband, Jeffrey Piccolo, sued Walt Disney Parks & Resorts (WDPR) and Great Irish Pubs Florida, Inc, Disney attempted to have the case dismissed and sent to arbitration citing terms from a trial subscription to Disney+ .The public outcry following this attempt prompted Disney to rescind their request for dismissal. The case is still ongoing.