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Razer
| Basic Information |
| Release Year
|
2011 |
| Product Type
|
Hardware |
| In Production
|
Yes |
| Official Website
|
https://www.razer.com/ |
Razer is an American headquartered company. It sells a variety of hardware including computer peripherals and laptops.
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Laptop battery swelling: This is a known issue within the entire Razer Blade product line. Here are just a few community sources discussing the issue: https://pigtou.com/razer-laptop-battery-swelling/, https://www.budgetpcupgraderepair.com/razer-bloated-battery-and-how-to-prevent-them/.
Laptop adapters catching fire: Here is one article talking about the problem: https://www.notebookcheck.net/Razer-may-want-to-consider-a-recall-for-their-Blade-and-Blade-Pro-AC-adapters.426448.0.html
This was documented by Andy Harding at Salem Techsperts, where Razer refused to sell a replacement battery to him, claiming the laptop was a "Legacy model" (While not being listed or featured as such on their website), and saying to "contact a repair shop". After a comment from the SalemTechsperts YouTube channel got over 8000 likes citing the problem on a video criticising Razer, they then offered to sell a genuine battery to him, reassuring him they do, in fact, have a battery. A few updates have come since then, whereas later then Razer claimed to not have any replacement batteries, then later claiming again to actually have a battery, prompting dramatic backlash from the community.
Link to relevant theme articles or companies with similar incidents.
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
https://mysupport.razer.com/app/answers/detail/a_id/3209/~/battery-issue-on-my-razer-blade-laptop
https://mysupport.razer.com/app/answers/detail/a_id/404/session/L2F2LzEvdGltZS8xNzU2MzM4OTA1L2dlbi8xNzU2MzM4OTA1L3NpZC9mVXZjeDBwTFRtR2Q1VEhaNU5QMEJkdk14OEl6S3hBbjJDZVBFTVBKclZRZmYxaHlCNmkwcFVSM0olN0VjeHN4eFFnTkZhZmt5OSU3RWcwQlBRazhvTjdnOFdTU0VuOUxVVEdQVG5wN1dSZDRtenUwOE0zYk80TFZ0eDl3JTIxJTIx
https://insider.razer.com/razer-support-45/my-razer-blade-14-2022-battery-swollen-70517
