Hisense H9G Smart TV
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Hisense H9G Smart TV was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.[1] The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.[2]
| Basic Information | |
|---|---|
| Release Year | 2020 |
| Product Type | Smart TV |
| In Production | No |
| Official Website | |
Consumer impact summary
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Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55-inch and 65-inch TVs.[citation needed (4 May 2026)]
Incidents
editAny incidents not mentioned here can be found in the Hisense H9G Smart TV category.
Defective SK Hynix chips and lawsuit (2024—)
editThe model H9G/Q9G smart TVs were manufactured using a SK Hynix chip on their main board. According to YouTuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner — a bootloading loop.[3] Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.[4] Hisense also made replacement main boards unavailable.[5] OEM SK Hynix H26M41204HPR chips could not be found online.
On 26 September 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers."[6] The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.[7]
On 28 August 2025, Judge Amy Totenberg granted Hisense's motion to compel arbitration and dismissed the civil case, pending completion of the arbitration.[8] No updates on the status of the case nor the arbitration are available as of 4 May 2026.
Products
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See also
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References
edit- ↑ Delaney, John R. (17 Aug 2020). "Hisense 65H9G Quantum Series Review". PCMag. Archived from the original on 4 Oct 2025. Retrieved 25 May 2025.
- ↑ Tozzi, Alexander; Di Giovanni, Nicholas; Khong, Yannick (11 Nov 2020). "Hisense H9G TV Review". RTINGS.com. Archived from the original on 17 Nov 2025. Retrieved 24 May 2025.
- ↑ SalemTechsperts (9 Apr 2024). "Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts". YouTube. Archived from the original on 23 Feb 2026. Retrieved 4 May 2026.
- ↑ ThatIrishGuy74 (21 Jan 2022). "H9G main Board problems". Reddit. Archived from the original on 21 Jan 2022. Retrieved 4 May 2026.
{{cite web}}: CS1 maint: numeric names: authors list (link) - ↑ "270342 Hisense Main Board". Hisense. Archived from the original on 4 Oct 2025. Retrieved 4 May 2026.
- ↑ "Hisense's Smart TV Disaster: The Class Action Lawsuit You Need to Know About". Law/Inc. 17 Nov 2024. Archived from the original on 5 Dec 2025. Retrieved 4 May 2026.
- ↑ "Android TVs - Hisense USA". Hisense. Archived from the original on 5 Apr 2025. Retrieved 5 Apr 2025.
- ↑ Totenburg, Amy (8 Aug 2025). "Deyell v. Hisense USA Corp. (1:24-cv-04363)". PacerMonitor. Archived from the original on 5 May 2026. Retrieved 4 May 2026.