Okkazeo
| Basic information | |
|---|---|
| Founded | 2007 |
| Legal Structure | Private |
| Industry | Board Games, Second Hand |
| Official website | https://www.okkazeo.com/ |
Okkazeo is a French company founded in 2007 that offers a consumer to consumer platform for board games enthusiasts. It allows board game owners to create an announces for the board games they wants to sell. These games are connected to a reference list of existing board games to make the articles easier to find for potential buyers.
Consumer-impact summary[edit | edit source]
Okkazeo changed its main offer by altering its nature, duration and cost, while some customers had already bought it under its original terms and conditions.
Incidents[edit | edit source]
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Okkazeo category.
Lifetime membership revoked (2023)[edit | edit source]
- Main article: link to the main article
Okkazeo used to offer a "Premium Platinum" subscription to its users. This subscription came with several benefits : it was a one-time payment to be able to promote 5 announces simultaneously (instead of only 1 for free users) and additional advantages. Some users perceived this permanent transaction as a good investment as well as a nice way to promote and encourage a growing website.
In 2023, Okkazeo revoked its users' lifetime subscription and turned it into an annual subscription (to be renewed at the anniversary of the original payment date, should it be less than 1 year old). Some new limitations were also introduced to non-paying users, like not being able to see the new games for sales for the first 24 hours of publication of each new item, leaving a significant advantage to buyers of the new formula.
After notifying the website by email that renegotiating the terms of a past trade was a breach of agreement, a refund for the original payment could be issued (with immediate termination of the advantages it procured), or the user could simply wait until the anniversary of the subscription and decide to pay or not for the new formula.
The discontinuation of the original offer is acknowledged although "barely" described on the official website here : https://www.okkazeo.com/okkazeo/soutien?srsltid=AfmBOoqYLOu_6TmkQbNIFiNLgeDgpfb6nKooi017x8czeSvbrHEH8LWv
Products[edit | edit source]
See also[edit | edit source]