T-Mobile secretly recording the screens of users via T-Life app
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On May 26th, 2025[1] users of phone service company T-Mobile's accessibility focused app "T-Life" began complaining about a new issue with the app. Prior to this, customers were already displeased with it; it being infested with ads and overall difficult to use.[2] This time, T-Mobile silently rolled out a screen recording feature without informing users, and it was on by default.[3]
Background[edit | edit source]
Releasing to Google Play on June 6th, 2016, T-Life was introduced as an accessibility app for users to easily manage their phone plans and manage their T-Mobile accounts, along with other similar features.
[Incident][edit | edit source]
[Company]'s response[edit | edit source]
Lawsuit[edit | edit source]
Consumer response[edit | edit source]
References[edit | edit source]
- ā GasaitytÄ, Konstancija (27 May 2025). ""Utter BS," users say after learning T-Mobile app is tracking them by default". Cybernews. Archived from the original on 29 May 2025. Retrieved 13 August 2025.
- ā Lee, Tyler (11 June 2025). "T-Mobile's T-Life App: Why User Frustration Continues (Despite Updates)". Android Headlines. pp. https://www.reddit.com/r/tmobile/comments/1l7io1h/downloading_new_esim_with_tmobile_is_nightmare/ https://wccftech.com/t-mobiles-t-life-app-faces-ongoing-criticism-despite-major-updates-as-users-slam-missing-features-poor-functionality-and-frustrating-limitations-across-reddit/. Archived from the original on 13 June 2025. Retrieved 13 August 2025.
- ā Peterson, Jake (28 May 2025). "T-Mobile's App Is Recording Your Screen by Default, and You Should Turn It Off". Lifehacker. Archived from the original on 28 May 2025. Retrieved 13 August 2025.