Google Nest Thermostat (1st and 2nd Generation) Support Discontinuation: Difference between revisions
TimidCookie (talk | contribs) Created page with "{{IncidentCargo |Company=Google, Nest |Status=Active |ProductLine=Nest Learning Thermostat |Product=1st generation 2011, 2nd generation 2012, 2nd generation Europe version 2014 |ArticleType=Service |Type=Abandonware |Description=Google ending support for 1st/2nd gen Nest thermostats Oct 2025, removing app control and CO safety shutoff feature despite working hardware. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-..." |
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|Description=Google ending support for 1st/2nd gen Nest thermostats Oct 2025, removing app control and CO safety shutoff feature despite working hardware. | |Description=Google ending support for 1st/2nd gen Nest thermostats Oct 2025, removing app control and CO safety shutoff feature despite working hardware. | ||
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==Background== | ==Background== | ||
Google has announced the discontinuation of support for first and second-generation Nest Learning Thermostats<ref name="google-announcement">"Upcoming End of Support for Nest Learning Thermostats (1st and 2nd Gen) - Google Nest Help." Google.com, 2019, support.google.com/googlenest/answer/16233096?hl=en.</ref>. According to Google's announcement, the following devices will lose smart functionality and app connectivity: | |||
* Nest Learning Thermostat (1st generation, 2011)<ref name="google-announcement"/> | |||
* Nest Learning Thermostat (2nd generation, 2012)<ref name="google-announcement"/> | |||
* Nest Learning Thermostat (2nd generation, Europe version, 2014)<ref name="google-announcement"/> | |||
==Service Discontinuation== | |||
Starting from October 25, 2025, Google states that affected thermostats will<ref name="google-announcement"/>: | |||
* Be unpaired and removed from Nest and Home apps | |||
* Lose remote control capabilities | |||
* Stop receiving notifications | |||
* Lose phone or tablet control | |||
* Disconnect from third-party assistants | |||
* Lose connected features like Home/Away Assist | |||
* No longer receive software or security updates | |||
Google notes that "you may experience an unpredictable decline in performance if you attempt to use it continuously"<ref name="google-announcement"/>. | |||
== | ===Safety Feature Impact=== | ||
The discontinuation will affect the Emergency Shutoff feature, which automatically shuts off heating systems when Nest Protect detects carbon monoxide<ref name="emergency-shutoff">"What you need for Emergency Shutoff to work - Google Nest Help." Google.com, support.google.com/googlenest/answer/9245889?hl=en-IN.</ref>. According to Google's documentation, this feature requires: | |||
* An active account in the Nest app | |||
* Both a Nest Protect and Nest Learning Thermostat | |||
* Working internet and Wi-Fi connection to both devices<ref name="emergency-shutoff"/> | |||
= | Google specifically states that "Nest Protects will also disconnect from the thermostat and Emergency Shut-off will no longer run"<ref name="google-announcement"/>. | ||
===Google's response=== | |||
According to Google, the following will continue to work directly on the device<ref name="google-announcement"/>: | |||
* Pre-set schedules | |||
* Auto-Schedule settings management | |||
* Temperature mode switching | |||
* All features and settings available on the thermostat itself | |||
==Lawsuit== | ==Lawsuit== | ||
''No lawsuits have been filed at this time.'' | |||
==Consumer response== | ==Consumer response== | ||
Consumers affected by this discontinuation may wish to: | |||
* Save all communications from Google/Nest regarding the discontinuation | |||
* Document current device functionality and integrations, particularly safety features | |||
* Consider filing complaints with consumer protection agencies if appropriate | |||
* Ensure alternative carbon monoxide safety measures are in place before October 25, 2025<ref name="google-announcement"/> | |||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
Revision as of 12:48, 29 August 2025
Background
Google has announced the discontinuation of support for first and second-generation Nest Learning Thermostats[1]. According to Google's announcement, the following devices will lose smart functionality and app connectivity:
- Nest Learning Thermostat (1st generation, 2011)[1]
- Nest Learning Thermostat (2nd generation, 2012)[1]
- Nest Learning Thermostat (2nd generation, Europe version, 2014)[1]
Service Discontinuation
Starting from October 25, 2025, Google states that affected thermostats will[1]:
- Be unpaired and removed from Nest and Home apps
- Lose remote control capabilities
- Stop receiving notifications
- Lose phone or tablet control
- Disconnect from third-party assistants
- Lose connected features like Home/Away Assist
- No longer receive software or security updates
Google notes that "you may experience an unpredictable decline in performance if you attempt to use it continuously"[1].
Safety Feature Impact
The discontinuation will affect the Emergency Shutoff feature, which automatically shuts off heating systems when Nest Protect detects carbon monoxide[2]. According to Google's documentation, this feature requires:
- An active account in the Nest app
- Both a Nest Protect and Nest Learning Thermostat
- Working internet and Wi-Fi connection to both devices[2]
Google specifically states that "Nest Protects will also disconnect from the thermostat and Emergency Shut-off will no longer run"[1].
Google's response
According to Google, the following will continue to work directly on the device[1]:
- Pre-set schedules
- Auto-Schedule settings management
- Temperature mode switching
- All features and settings available on the thermostat itself
Lawsuit
No lawsuits have been filed at this time.
Consumer response
Consumers affected by this discontinuation may wish to:
- Save all communications from Google/Nest regarding the discontinuation
- Document current device functionality and integrations, particularly safety features
- Consider filing complaints with consumer protection agencies if appropriate
- Ensure alternative carbon monoxide safety measures are in place before October 25, 2025[1]
References
- ↑ 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 "Upcoming End of Support for Nest Learning Thermostats (1st and 2nd Gen) - Google Nest Help." Google.com, 2019, support.google.com/googlenest/answer/16233096?hl=en.
- ↑ 2.0 2.1 "What you need for Emergency Shutoff to work - Google Nest Help." Google.com, support.google.com/googlenest/answer/9245889?hl=en-IN.