Hisense H9G Smart TV: Difference between revisions

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'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>[https://www.pcmag.com/reviews/hisense-65h9g-quantum-series Hisense 65H9G Quantum Series Review] | PCMag</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>[https://www.rtings.com/tv/reviews/hisense/h9g Hisense H9G Review (55H9G, 65H9G)] - RTINGS.com</ref>
'''{{PAGENAME}}''' was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.<ref>{{Cite web |last=Delaney |first=John R. |date=17 Aug 2020 |title=Hisense 65H9G Quantum Series Review |url=https://www.pcmag.com/reviews/hisense-65h9g-quantum-series?test_uuid=02LlF0iWKsilxYTJVF8uH5y&test_variant=B |url-status=live |access-date=25 May 2025 |website=PCMag}}</ref> The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.<ref>{{Cite web |last=Tozzi |first=Alexander |last2=Di Giovanni |first2=Nicholas |last3=Khong |first3=Yannick |date=11 Nov 2020 |title=Hisense H9G TV Review |url=https://www.rtings.com/tv/reviews/hisense/h9g |url-status=live |access-date=24 May 2025 |website=RTINGS.com}}</ref>


==Consumer impact summary==
==Consumer impact summary==
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Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>[https://www.youtube.com/watch?v=7MkmLH-uOwI Why are TV's so disposable? Hisense WiFi / storage full bootloop] - YouTube</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>[https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ H9G main Board problems] - r/Hisense</ref> Hisense also made replacement main boards unavailable.<ref>[https://hisense.encompass.com/item/12583046/Hisense/270342/ 270342 Hisense Main Board] - Hisense</ref> OEM SK hynix H26M41204HPR chips could not be found online.
The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>{{Cite web |last=@SalemTechsperts |date=9 Apr 2024 |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |url-status=live |access-date=24 May 2025 |website=[[YouTube]]}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |last=@ThatIrishGuy74 |title=H9G main Board problems |url=https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |url-status=live |access-date=24 May 2025 |website=[[Reddit]]}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |url-status=live |access-date=24 May 2025 |website=[[Hisense]]}}</ref> OEM SK hynix H26M41204HPR chips could not be found online.
 
On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>[https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit Hisense's Smart TV Disaster: The Class Action Lawsuit You Need to Know About] | LawInc</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref>
 


On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |date=17 Nov 2024 |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |url-status=live |access-date=24 May 2025 |website=www.lawinc.com}}</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref>
==References==
==References==
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[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
[[Category:Articles in need of additional work]]
[[Category:Articles in need of additional work]]
[[Category:Hisense H9G Smart TV]]