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{{CompanyCargo
{{CompanyCargo
| Description  = Imgur is a media company and image sharing platform - originally founded by Alan Schaaf, it is now bought and owned by MediaLab AI, Inc.
|Founded=2009
| Founded       = 2009
|Industry=Media Hosting
| Industry     = Media Hosting
|Logo=Imgur.svg
| Logo         = Imgur.svg
|ParentCompany=MediaLab AI, Inc.
| ParentCompany = MediaLab AI, Inc.
|Type=Private
| Type         = Private
|Website= https://imgur.com/
| Website       = https://imgur.com/
|Description=Imgur is a media company and image sharing platform - originally founded by Alan Schaaf, it is now bought and owned by MediaLab AI, Inc.
}}
}}


Imgur is both a media company and image sharing platform turned [[social media platform]] founded by Alan Schaaf in 2009. The platform was initially intended to act as a format for users on [[Reddit]] to share images. It has been owned by [[MediaLab AI, Inc.]]<!--If this company gets an article, make sure to make a couple redirect pages to MediaLab with the following names:
'''{{Wplink|Imgur}}''' is both a media company and image sharing platform turned social media platform founded by Alan Schaaf in 2009. The platform was initially intended to act as a format for users on [[Reddit]] to share images. It has been owned by MediaLab AI, Inc.<!--If this company gets an article, make sure to make a couple redirect pages to MediaLab with the following names:
MediaLab
MediaLab
MediaLab AI--> since its acquisition 2021.<ref>{{Cite web |date=2021 |title=Celebrating Imgur's Next Chapter |url=https://imgur.com/gallery/celebrating-imgurs-next-chapter-We6yCM2 |url-status=live |archive-url=https://archive.is/rPEUq |archive-date=2025-07-12 |access-date=2025-07-12 |website=imgur}}</ref>
MediaLab AI--> since its acquisition in 2021.<ref>{{Cite web |author= |title=Celebrating Imgur's Next Chapter |url=https://imgur.com/gallery/celebrating-imgurs-next-chapter-We6yCM2 |website=imgur |date=27 Sep 2021 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251114090001/https://imgur.com/gallery/celebrating-imgurs-next-chapter-We6yCM2 |archive-date=14 Nov 2025}}</ref>


==Consumer impact summary==
==Consumer impact summary==
- User Freedom: Users can upload content to the platform, however it cannot be used as a content delivery network (CDN) as per their TOS,<ref name=":02">{{Cite web |date=November 28, 2022 |title=Imgur TOS |url=https://imgur.com/tos |url-status=live |archive-url=http://web.archive.org/web/20230113071334/https://imgur.com/tos |archive-date=Jan 13, 2023 |access-date=March 3, 2025 |website=Imgur.com}}</ref> despite its initial purpose being as such.
*'''User freedom:''' Users can upload content to the platform, however it cannot be used as a content delivery network (CDN) as per their terms of service,<ref name=":02">{{Cite web |author= |title=Terms of Service |url=https://imgur.com/tos |website=imgur |date=28 Nov 2022 |access-date=3 Mar 2025 |url-status=dead |archive-url=http://web.archive.org/web/20230113071334/https://imgur.com/tos |archive-date=13 Jan 2023}}</ref> despite its initial purpose being as such.
 
*'''User privacy:''' Automatically collects device information, which includes device ID (for mobile devices), operating system, and IP address. The company uses technology such as tracking [[Web cookie|cookies]] to improve the "server's interaction with your device" alongside third-party advertisements.<ref>{{Cite web |author= |title=Privacy Policy |url=https://imgur.com/privacy |website=imgur |date=22 Jan 2024 |access-date=13 Aug 2025 |url-status=live |archive-url=http://web.archive.org/web/20260222002112/https://imgur.com/privacy |archive-date=22 Feb 2026}}</ref>
- User Privacy: Advertisements do come with trackers
*'''Business model:''' Imgur gains revenue via advertisements seen by consumers. Payment is provided by the companies which pay for advertising space on the website.
 
*'''Market control:''' There is limited competition in the web-empowered photo-sharing field, which allows Imgur to dominate.{{Citation needed}}
- Business Model: Gain revenue via advertisements seen by consumers
 
- Market Control: Limited competition


==Incidents==
==Incidents==
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


===Binding arbitration (Nov 28, 2022)===
===Advertising overload<!--Cool source I found, not exactly relevant, but it was mentioned in one of the sources I used here:  https://web.archive.org/web/20180615183306/https://downloads.pagefair.com/wp-content/uploads/2016/05/Adblocking-Goes-Mainstream.pdf-->===
Shortly after [[MediaLab]] acquired Imgur, they updated their TOS<ref name=":02" /> to include a [[Forced arbitration|binding arbitration]] notice:<blockquote>These Terms contain a binding arbitration provision and class action waiver terms. Unless you opt out or there is a suit in small claims court, you and we agree to submit disputes to a neutral arbitrator and not to sue in court in front of a judge or jury.</blockquote>
[[File:Imgur ad overload.png|thumb|An example of how frequent advertisements are for users on Imgur. Via: https://imgur.com/gallery/too-many-ads-9vzuP7x]]
While initially introduced as a method for keeping the platform up amid increasing server costs since the 2010s,<ref>{{Cite web |author= |title=About Ads on Imgur |url=https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |website=imgur |date=4 Apr 2016 |access-date=5 Mar 2025 |url-status=dead |archive-url=https://web.archive.org/web/20160912072231/https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |archive-date=12 Sep 2016}}</ref> for nearly a decade, users have been complaining about a large amount of advertisements on both the website and especially the mobile app.<ref>{{Cite web |author=yamamasyamaha |title=So many ads |url=https://imgur.com/gallery/so-many-ads-J39ioLs |website=imgur |date=1 Apr 2024 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251113230134/https://imgur.com/gallery/so-many-ads-J39ioLs |archive-date=13 Nov 2025}}</ref><ref name=":1">{{Cite web |author=slinkiisu
|title=I keep getting pop-ups whole browsing on my phone |url=https://imgur.com/gallery/i-keep-getting-pop-ups-whole-browsing-on-phone-9kBpBWP |website=imgur |date=18 Nov 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251018021659/https://imgur.com/gallery/i-keep-getting-pop-ups-whole-browsing-on-phone-9kBpBWP |archive-date=18 Oct 2025}}</ref><ref>{{Cite web |author=DontCallMeMisterMark |title=No wonder we have so many trouble with ads on Imgur |url=https://imgur.com/gallery/no-wonder-we-have-so-many-trouble-with-ads-on-imgur-NgB8lVO |website=imgur |date=3 Aug 2024 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251017200912/https://imgur.com/gallery/no-wonder-we-have-so-many-trouble-with-ads-on-imgur-NgB8lVO |archive-date=17 Oct 2025}}</ref>


===Advertising overload<!--Cool source I found, not exactly relevant, but it was mentioned in one of the sources I used here:  https://web.archive.org/web/20180615183306/https://downloads.pagefair.com/wp-content/uploads/2016/05/Adblocking-Goes-Mainstream.pdf-->===
Their negligence to moderate advertisements has also led to ads of dubious quality to be seen on both the website and mobile app.<ref>{{Cite web |author=arandompenguin |title=Imgur and Ads: A Controversy |url=https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |website=imgur |date=3 Jul 2016 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305205210/https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |archive-date=5 Mar 2025}}</ref> Additionally malicious advertisers historically took advantage of unmitigated [[JavaScript]] vulnerabilities to cause their advertisements to immediately redirect a user's browser to their website,<ref name=":1" /> with one user reporting being redirected to a phishing website.<ref>{{Cite web |author=BaldBandit |title=This is not acceptable. |url=https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |website=imgur |date=2 Jul 2016 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305202630/https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |archive-date=5 Mar 2025}}</ref>
<blockquote>Further Reading: [[Advertising overload]]</blockquote>
[[File:Ad_Overload_Imgur.png|thumb|An example of how frequent advertisements are for users on Imgur. Via: https://imgur.com/gallery/too-many-ads-9vzuP7x]]
While initially introduced as a method for keeping the platform up amid increasing server costs since the 2010s,<ref>{{Cite news |last=Imgur staff |date=Apr 4, 2016 |title=About Ads on Imgur |url=https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |url-status=dead |archive-url=https://web.archive.org/web/20160912072231/https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |archive-date=Sep 12, 2016 |access-date=Mar 5, 2025 |work=Imgur blog}}</ref> for nearly a decade, users have been complaining about a large amount of advertisements on both the website and especially the mobile app.<ref>https://imgur.com/gallery/so-many-ads-J39ioLs</ref><ref name=":1">https://imgur.com/gallery/i-keep-getting-pop-ups-whole-browsing-on-phone-9kBpBWP</ref><ref>https://imgur.com/gallery/no-wonder-we-have-so-many-trouble-with-ads-on-imgur-NgB8lVO</ref>


Their negligence to also moderate advertisements has also led to ads of dubious quality to also be seen on both the website and mobile app.<ref>{{Cite news |last=arandompenguin |date=Jul 3, 2016 |title=Imgur and Ads: A Controversy |url=https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |url-status=live |archive-url=https://web.archive.org/web/20250305205210/https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |archive-date=Mar 5, 2025 |access-date=Mar 4, 2025 |work=Imgur}}</ref> Additionally malicious advertisers historically took advantage of unmitigated JavaScript vulnerabilities to cause their advertisements to immediately redirect a user's browser to their website,<ref name=":1" /> with one user reporting being redirected to a phishing website.<ref>{{Cite web |last=BaldBandit |first= |date=Jul 2, 2016 |title=This is not acceptable. |url=https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |url-status=live |archive-url=https://web.archive.org/web/20250305202630/https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |archive-date=Mar 5, 2025 |access-date=Mar 5, 2025 |website=imgur}}</ref>
===Binding arbitration (''2021'')===
Shortly after MediaLab acquired Imgur in 2021 they updated their TOS<ref name=":02" /> to include a [[Forced arbitration|binding arbitration]] notice:
<blockquote>These Terms contain a binding arbitration provision and class action waiver terms. Unless you opt out or there is a suit in small claims court, you and we agree to submit disputes to a neutral arbitrator and not to sue in court in front of a judge or jury.</blockquote>


===Removal of anonymous images===
===Removal of anonymous images (''2023'')===
In April 2023, Imgur notified users they will start removing explicit pornographic images and ones uploaded anonymously on May 15.<ref>{{Cite news |last=Purdy |first=Kevin |date=Apr 20, 2023 |title=Hosting site Imgur will remove explicit and anonymous content next month |url=https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20230420171637/https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |archive-date=Apr 20, 2023 |access-date=Mar 5, 2025 |work=Ars Technica}}</ref> The reason stated was due to these being "old, unused, and inactive content", though artistic nudity was not affected by these changes.<ref>{{Cite news |last=Moon |first=Mariella |date=Apr 20, 2023 |title=Imgur to ban explicit images and delete uploads not tied to an account |url=https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html?guccounter=1 |url-status=live |archive-url=https://web.archive.org/web/20241225023935/https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html |archive-date=Dec 25, 2024 |access-date=Mar 5, 2025 |work=engadget}}</ref> Some users on [[Reddit]] mentioned this move as "a full [[Tumblr]]", with others calling Imgur "completely dead" after this change is implemented.<ref>{{Cite news |last=u/RamonaLittle |date=Apr 20, 2023 |title=Imgur has announced that they will be "removing old, unused, and inactive content that is not tied to a user account from our platform." This means that a *huge* number of images linked from reddit will become dead links. |url=https://www.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |url-status=live |archive-url=https://web.archive.org/web/20230427010856/https://old.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |archive-date=Apr 27, 2023 |access-date=Mar 5, 2025 |work=Reddit}}</ref>
In April 2023, Imgur notified users they would start removing explicit pornographic images and ones uploaded anonymously on 15 May 2023.<ref>{{Cite web |last=Purdy |first=Kevin |title=Hosting site Imgur will remove explicit and anonymous content next month |url=https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |website=Ars Technica |date=20 Apr 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20230420171637/https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |archive-date=20 Apr 2023}}</ref> The reason stated was due to these being "old, unused, and inactive content", though artistic nudity was not affected by these changes.<ref>{{Cite web |last=Moon |first=Mariella |title=Imgur to ban explicit images and delete uploads not tied to an account |url=https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html |website=Engadget |date=20 Apr 2023 |access-date=18 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20241225023935/https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html |archive-date=25 Dec 2024}}</ref> Some users on [[Reddit]] mentioned this move as "a full Tumblr", with others calling Imgur "completely dead" after this change is implemented.<ref>{{Cite web |author=RamonaLittle |title=Imgur has announced that they will be "removing old, unused, and inactive content that is not tied to a user account from our platform." This means that a *huge* number of images linked from reddit will become dead links. |url=https://old.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |website=[[Reddit]] |date=20 Apr 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20230427010856/https://old.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |archive-date=27 Apr 2023}}</ref>


===Child data usage===
===Child data usage (''2025'')===
On March 3, 2025, it was reported Imgur, along with [[Reddit]] and [[TikTok]] were being investigated by the [[British Information Commissioner’s Office]] (ICO).<ref>{{Cite news |last=Landi |first=Martyn |date=Mar 3, 2025 |title=TikTok and others investigated over use of children’s data |url=https://www.irishexaminer.com/world/arid-41585470.html |url-status=live |archive-url=https://web.archive.org/web/20250305214845/https://www.irishexaminer.com/world/arid-41585470.html |archive-date=Mar 5, 2025 |access-date=Mar 5, 2025 |work=Irish Examiner |ref=Landi-2025-article-1}}</ref> [[Reddit]] and Imgur allegedly tailored the experience for children 13-17 through estimating or verifying a child’s age.<ref>{{Cite news |last=Landi |first=Martyn |date=Mar 3, 2025 |title=TikTok, Reddit and Imgur investigated over the use of children's data |url=https://uk.news.yahoo.com/tiktok-reddit-imgur-investigated-over-092202216.html |url-status=live |archive-url=https://web.archive.org/web/20250305215130/https://consent.yahoo.com/v2/collectConsent?sessionId=2_cc-session_f472bd30-fd21-4964-be45-27dbac0d4610 |archive-date=Mar 5, 2025 |access-date=Mar 5, 2025 |work=Machester Evening News via Yahoo |ref=Landi-2025-article-2}}</ref><!--Note: Yahoos JS breaks IA, someone will need to likely use the extension for the Wayback machine for people to archive this URL!-->
On 3 March 2025, it was reported that Imgur, along with [[Reddit]] and [[TikTok]] were being investigated by the British Information Commissioner's Office (ICO).<ref name="Landi-2025-article-1">{{Cite web |last=Landi |first=Martyn |title=TikTok and others investigated over use of children's data |url=https://www.irishexaminer.com/world/arid-41585470.html |website=Irish Examiner |date=3 Mar 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305214845/https://www.irishexaminer.com/world/arid-41585470.html |archive-date=5 Mar 2025}}</ref> [[Reddit]] and Imgur allegedly tailored the experience for children aged 13-17 by estimating or verifying their age.<ref name="Landi-2025-article-2">{{Cite web |last1=Landi |first1=Martyn |last2=Grimsditch |first2=Lee |title=TikTok, Reddit and Imgur investigated over the use of children's data |url=https://uk.news.yahoo.com/tiktok-reddit-imgur-investigated-over-092202216.html |website=[[Yahoo!]] |date=3 Mar 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250404222138/https://uk.news.yahoo.com/tiktok-reddit-imgur-investigated-over-092202216.html |archive-date=4 Apr 2025}}</ref>
===Mass layoffs damaging functionality (''2025'')===
When Imgur was acquired by MediaLab, it subsequently underwent significant staff cuts, including layoffs affecting its human moderation and other operations teams.<ref name="Washenko-Engadget">{{Cite web |last=Washenko |first=Anna |title=Imgur protest covers the front page in anti-MediaLab memes |url=https://www.engadget.com/apps/imgur-protest-covers-the-front-page-in-anti-medialab-memes-225502091.html |website=Engadget |date=25 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260113232937/https://www.engadget.com/apps/imgur-protest-covers-the-front-page-in-anti-medialab-memes-225502091.html |archive-date=13 Jan 2026}}</ref><ref>{{Cite web |author=msmash |title=Imgur's Community Is In Full Revolt Against Its Owner |url=https://tech.slashdot.org/story/25/08/28/1816210/imgurs-community-is-in-full-revolt-against-its-owner |website=Slashdot |date=28 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20250918053650/https://tech.slashdot.org/story/25/08/28/1816210/imgurs-community-is-in-full-revolt-against-its-owner |archive-date=18 Sep 2025}}</ref> This has led to users on the platform facing features frequently breaking, and with the firing of its community management in July 2025,{{Citation needed}} the platform additionally had its transparency eliminated, eventually causing mass-revolts in late August 2025, when the notification feature on the platform was left non-functioning for three days.<ref name="Washenko-Engadget" /><ref name=":0">{{Cite web |last=Gault |first=Matthew |title=Imgur's Community Is In Full Revolt Against Its Owner |url=https://www.404media.co/imgurs-community-is-in-full-revolt-against-its-owner/ |url-access=subscription |website=404 Media |date=28 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260206183519/https://www.404media.co/imgurs-community-is-in-full-revolt-against-its-owner/ |archive-date=6 Feb 2026}}</ref> Instead of communicating with the community about the problem, the remaining moderation instead punished users on the platform.<ref name=":0" /> Protest content published to platform ranged from images of John Oliver to not-safe-for-work ({{Wplink|NSFW}}) content.<ref name=":0" />


==See also==
==See also==
*[[MediaLab AI, Inc.]]
*[[Reddit]]
*[[Reddit]]
*[[Social media platform]]<!--If made, include "Social media" as redirect to that page-->


==References==
==References==
<references />
{{Reflist}}
 
[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
[[Category:Companies]]
[[Category:Companies using forced arbitration clauses]]