Forced arbitration: Difference between revisions

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==Examples==

''Main article: [[List of products and services with forced arbitration]]''

Some examples of arbitration clauses in terms and conditions include:

*Bandcamp Terms of Service, as of 2025-10-20. In addition, users in countries where forced arbitration is not allowed cannot use the service: "Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including without limitation, this section."<ref>{{Cite web |title=Bandcamp Terms of Use |url=https://bandcamp.com/terms_of_use |url-status=live |archive-url=https://web.archive.org/web/20251013161152/https://bandcamp.com/terms_of_use |archive-date=2025-10-13 |access-date=2025-10-20 |website=Bandcamp}}</ref>

*CNN Terms of Service, as of 2025-10-13 "14. CLASS ACTION AND JURY TRIAL WAIVER" <ref>{{Cite web |title=CNN Terms Of Use |url=https://www.cnn.com/terms0 |archive-url=https://web.archive.org/web/20251014030156/https://www.cnn.com/terms0

|archive-date=2025-10-13 |access-date 2025-10-13 |website=[[CNN]]}}</ref>

*Indeed Terms of Service, as of 2025-08-22 - Section D: General Terms for All Users - 12. Arbitration Agreement<ref>{{Cite web |title=Terms of Service |url=https://www.indeed.com/legal#d12 |url-status=live |archive-url=https://web.archive.org/web/20250825081104/https://www.indeed.com/legal#d12 |archive-date=2025-08-25 |access-date=2025-09-02 |website=[[Indeed]]}}</ref>

*Instagram Terms of Use - Section 7.4 - How We Will Handle Disputes<ref name=":0" />

*Itch.io Terms of Service Section 15. Class Action Waiver<ref name=":1">{{Cite web |date=2023-04-15 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |website=Itch.io}}</ref> does not force arbitration, but still seeks to revoke rights to participate in class action or collective arbitration proceedings.

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*Section 13.1. Binding arbitration agreement and class action waiver, of [[Protonmail|Proton]]'s Terms of Service, says " Please read this section and the class action waiver section carefully – it may significantly affect your legal rights, including your right to file a lawsuit in court and to have a jury hear your claims. It contains procedures for mandatory binding arbitration and a class action waiver."<ref>{{Cite web |date=21 Jan 2025 |title=Terms of Service |url=https://proton.me/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20250310210512/https://proton.me/nl/legal/terms |archive-date=10 Mar 2025 |access-date=4 May 2025 |website=Proton}}</ref>

*[[Sony]] PlayStation Network Terms of Service - Section 14 - Binding Individual Arbitration<ref>{{Cite web |title=PLAYSTATION NETWORK TERMS OF SERVICE AND USER AGREEMENT |url=https://www.playstation.com/en-us/legal/psn-terms-of-service/ |archive-url=https://web.archive.org/web/20241216114722/https://www.playstation.com/en-us/legal/psn-terms-of-service/ |archive-date=16 Dec 2024 |access-date=4 May 2025 |website=[[PlayStation]]}}</ref>

*[[Roku]], in March of 2024, prompted a pop-up on its devices for the tv owners to accept new terms of use, which included preventing "mass arbitration" from multiple plantiffs, before being able to use their devices. Opting out can be done by mail, but only after accepting the agreement shown on the TV.<ref>{{Cite web |title=Roku Channel Terms of Use |url=https://docs.roku.com/published/therokuchannel-userstermsandconditions/en/us |website=Roku}}</ref>

*[[Spotify]]'s End User Agreement, since 2015, contains a Mandatory Arbitration Agreement and Class Action Waiver<ref>{{Cite web | title=Spotify Terms of Use |url=https://www.spotify.com/us/legal/end-user-agreement/ |archive-url=https://web.archive.org/web/20250901121247/https://www.spotify.com/us/legal/end-user-agreement/#6-problems-and-disputes |archive-date=1 Sep 2025 |access-date=5 Sep 2025 |website=[[Spotify]]}}</ref>

*[[Ticketmaster]] Terms of Use - Section 17 - Mandatory Arbitration Agreement and Class Action Waiver<ref>{{Cite web |title=Mandatory Arbitration Agreement and Class Action Waiver |url=https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use |archive-url=https://web.archive.org/web/20250105150022/https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use#section17 |archive-date=5 Jan 2025 |access-date=4 May 2025 |website=[[Ticketmaster]]}}</ref>

*Western Digital - Has a forced-arbitration clause in the warranty for a ST500DM002-1BD142 hard drive. Clause 1, section "C". (And possibly other products.) <ref>{{Cite web |title=Warranty {{!}} Western Digital |url=https://consumerrights.wiki/File:WD-HDD-Warranty.pdf}}</ref>

*Yahoo Terms of Service - Section 14.2.b "'''BINDING ARBITRATION AGREEMENT'''" <ref>{{Cite web |title=Yahoo Terms of Service {{!}} Yahoo |url=https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html |url-status=live |archive-url=https://web.archive.org/web/20250315082242/https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html |archive-date=2025-03-15 |access-date=2025-03-15 |website=Yahoo}}</ref>

*Zenimax Media (Bethesda) has an arbitration agreement that can only be opted out of within 30 days, ''by mail''.<ref>{{Cite web |title=ZeniMax Terms of Service |url=https://www.zenimax.com/en/legal/terms-of-service |access-date=2025-05-31 |website=ZeniMax Media}}</ref>

*~~Section 27.1 of~~ [[Zoom]]'s Terms of Service, says: "You and Zoom agree that any dispute or claim between you and Zoom arising out of or relating to this Agreement or the Services (a “Dispute”), including any related software, hardware, integrations, advertising or marketing communications, your account, or any aspects of your relationship or transactions with Zoom, will be resolved by binding arbitration, rather than in court."<ref>{{Cite web |date=11 Aug 2023 |title=Zoom Terms of Service |url=https://www.zoom.com/it/trust/terms/?cms_guid=false&lang=null |url-status=live |access-date=4 May 2025 |website=[[Zoom]]}}</ref>

*[[Zoom]]'s Terms of Service, Section 27.1, says: "You and Zoom agree that any dispute or claim between you and Zoom arising out of or relating to this Agreement or the Services (a “Dispute”), including any related software, hardware, integrations, advertising or marketing communications, your account, or any aspects of your relationship or transactions with Zoom, will be resolved by binding arbitration, rather than in court."<ref>{{Cite web |date=11 Aug 2023 |title=Zoom Terms of Service |url=https://www.zoom.com/it/trust/terms/?cms_guid=false&lang=null |url-status=live |access-date=4 May 2025 |website=[[Zoom]]}}</ref>

==References==

{{reflist}}~~<ref name=":1" />~~

[[Category:Anti-~~Consumer_Practices~~]]

[[Category:Anti-Consumer Practices]]

[[Category:Common terms]]

[[Category:Common license terms]]

[[Category:Rights Stripping]]

[[Category:Theme]]

@@ Line 26: / Line 26: @@
 ==Examples==
+''Main article: [[List of products and services with forced arbitration]]''
 Some examples of arbitration clauses in terms and conditions include:<!-- Sort alphabetically! -->
+*Bandcamp Terms of Service, as of 2025-10-20. In addition, users in countries where forced arbitration is not allowed cannot use the service: "Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including without limitation, this section."<ref>{{Cite web |title=Bandcamp Terms of Use |url=https://bandcamp.com/terms_of_use |url-status=live |archive-url=https://web.archive.org/web/20251013161152/https://bandcamp.com/terms_of_use |archive-date=2025-10-13 |access-date=2025-10-20 |website=Bandcamp}}</ref>
+*CNN Terms of Service, as of 2025-10-13 "14. CLASS ACTION AND JURY TRIAL WAIVER" <ref>{{Cite web |title=CNN Terms Of Use |url=https://www.cnn.com/terms0 |archive-url=https://web.archive.org/web/20251014030156/https://www.cnn.com/terms0
+|archive-date=2025-10-13 |access-date 2025-10-13 |website=[[CNN]]}}</ref>
+*Indeed Terms of Service, as of 2025-08-22 - Section D: General Terms for All Users - 12. Arbitration Agreement<ref>{{Cite web |title=Terms of Service |url=https://www.indeed.com/legal#d12 |url-status=live |archive-url=https://web.archive.org/web/20250825081104/https://www.indeed.com/legal#d12 |archive-date=2025-08-25 |access-date=2025-09-02 |website=[[Indeed]]}}</ref>
 *Instagram Terms of Use - Section 7.4 - How We Will Handle Disputes<ref name=":0" />
 *Itch.io Terms of Service Section 15. Class Action Waiver<ref name=":1">{{Cite web |date=2023-04-15 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |website=Itch.io}}</ref> does not force arbitration, but still seeks to revoke rights to participate in class action or collective arbitration proceedings.
@@ Line 33: / Line 39: @@
 *Section 13.1. Binding arbitration agreement and class action waiver, of [[Protonmail|Proton]]'s Terms of Service, says " Please read this section and the class action waiver section carefully – it may significantly affect your legal rights, including your right to file a lawsuit in court and to have a jury hear your claims. It contains procedures for mandatory binding arbitration and a class action waiver."<ref>{{Cite web |date=21 Jan 2025 |title=Terms of Service |url=https://proton.me/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20250310210512/https://proton.me/nl/legal/terms |archive-date=10 Mar 2025 |access-date=4 May 2025 |website=Proton}}</ref>
 *[[Sony]] PlayStation Network Terms of Service - Section 14 - Binding Individual Arbitration<ref>{{Cite web |title=PLAYSTATION NETWORK TERMS OF SERVICE AND USER AGREEMENT |url=https://www.playstation.com/en-us/legal/psn-terms-of-service/ |archive-url=https://web.archive.org/web/20241216114722/https://www.playstation.com/en-us/legal/psn-terms-of-service/ |archive-date=16 Dec 2024 |access-date=4 May 2025 |website=[[PlayStation]]}}</ref>
+*[[Roku]], in March of 2024, prompted a pop-up on its devices for the tv owners to accept new terms of use, which included preventing "mass arbitration" from multiple plantiffs, before being able to use their devices. Opting out can be done by mail, but only after accepting the agreement shown on the TV.<ref>{{Cite web |title=Roku Channel Terms of Use |url=https://docs.roku.com/published/therokuchannel-userstermsandconditions/en/us |website=Roku}}</ref>
+*[[Spotify]]'s End User Agreement, since 2015, contains a Mandatory Arbitration Agreement and Class Action Waiver<ref>{{Cite web | title=Spotify Terms of Use |url=https://www.spotify.com/us/legal/end-user-agreement/ |archive-url=https://web.archive.org/web/20250901121247/https://www.spotify.com/us/legal/end-user-agreement/#6-problems-and-disputes |archive-date=1 Sep 2025 |access-date=5 Sep 2025 |website=[[Spotify]]}}</ref>
 *[[Ticketmaster]] Terms of Use - Section 17 - Mandatory Arbitration Agreement and Class Action Waiver<ref>{{Cite web |title=Mandatory Arbitration Agreement and Class Action Waiver |url=https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use |archive-url=https://web.archive.org/web/20250105150022/https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use#section17 |archive-date=5 Jan 2025 |access-date=4 May 2025 |website=[[Ticketmaster]]}}</ref>
 *Western Digital - Has a forced-arbitration clause in the warranty for a ST500DM002-1BD142 hard drive. Clause 1, section "C". (And possibly other products.) <ref>{{Cite web |title=Warranty {{!}} Western Digital |url=https://consumerrights.wiki/File:WD-HDD-Warranty.pdf}}</ref>
 *Yahoo Terms of Service - Section 14.2.b "'''BINDING ARBITRATION AGREEMENT'''" <ref>{{Cite web |title=Yahoo Terms of Service {{!}} Yahoo |url=https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html |url-status=live |archive-url=https://web.archive.org/web/20250315082242/https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html |archive-date=2025-03-15 |access-date=2025-03-15 |website=Yahoo}}</ref>
 *Zenimax Media (Bethesda) has an arbitration agreement that can only be opted out of within 30 days, ''by mail''.<ref>{{Cite web |title=ZeniMax Terms of Service |url=https://www.zenimax.com/en/legal/terms-of-service |access-date=2025-05-31 |website=ZeniMax Media}}</ref>
-*Section 27.1 of [[Zoom]]'s Terms of Service, says: "You and Zoom agree that any dispute or claim between you and Zoom arising out of or relating to this Agreement or the Services (a “Dispute”), including any related software, hardware, integrations, advertising or marketing communications, your account, or any aspects of your relationship or transactions with Zoom, will be resolved by binding arbitration, rather than in court."<ref>{{Cite web |date=11 Aug 2023 |title=Zoom Terms of Service |url=https://www.zoom.com/it/trust/terms/?cms_guid=false&lang=null |url-status=live |access-date=4 May 2025 |website=[[Zoom]]}}</ref>
+*[[Zoom]]'s Terms of Service, Section 27.1, says: "You and Zoom agree that any dispute or claim between you and Zoom arising out of or relating to this Agreement or the Services (a “Dispute”), including any related software, hardware, integrations, advertising or marketing communications, your account, or any aspects of your relationship or transactions with Zoom, will be resolved by binding arbitration, rather than in court."<ref>{{Cite web |date=11 Aug 2023 |title=Zoom Terms of Service |url=https://www.zoom.com/it/trust/terms/?cms_guid=false&lang=null |url-status=live |access-date=4 May 2025 |website=[[Zoom]]}}</ref>
 ==References==
-{{reflist}}<ref name=":1" />
+{{reflist}}
-[[Category:Anti-Consumer_Practices]]
+[[Category:Anti-Consumer Practices]]
-[[Category:Common terms]]
+[[Category:Common license terms]]
 [[Category:Rights Stripping]]
+[[Category:Theme]]