Kwikset discontinues Kevo smart lock app: Difference between revisions

|quote  = IMPORTANT UPDATE:

  |source = Kwikset e-mail, September 21, 2025

Additional information was posted to [https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock kwikset.com].

Kwikset maintains that the lock will continue to work with physical keys and "key fobs." The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

There is nothing to suggest that users who take the discount offer for a new Kwikset lock won't be subjected to the same type of shutdown in the future for their new Kwikset lock.

In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web |title=Email about possible continuation of service |url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ |url-status=live |access-date=6 Oct 2025 |website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.