Kwikset discontinues Kevo smart lock app

⚠️This article has been marked as incomplete. Sourcing or verifiability needs additional work.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.

More info ▼

Articles must provide verifiable, credible evidence for their claims and avoid relying on forum posts, personal blogs, or other unverifiable sources. You can help by replacing weak citations with reputable reporting, corporate communications, receipts, repair logs, or independent investigative coverage that demonstrates the systemic relevance required by the Mission statement and Moderator Guidelines.

🧽🫧This article needs cleanup. It contains sources and content but lacks proper formatting/structure.

More info ▼

Common issues include not following the correct preload outline (incident, company, product), references that don't use <ref></ref> or Cite web, leftover "WIP" markers, or long quotes not wrapped in Quote. You can help by applying the relevant preload sections, converting raw URLs into proper citations, and removing editor notes.

Kwikset's response

Kwikset maintains that the lock will continue to work with physical keys and "key fobs". The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

Unikey's response

Before the November 14 deadline, Unikey, the vendor responsible for operating the Kevo servers and mobile app, announced independently of Kwikset/ASSA ABLOY that the service would continue to operate, and that a $1/month subscription would help them cover costs but would not be compulsory.

Kevo™ Apps & Services to Continue – What You Need to Know

Here's What You Need To Know

Dear [customer's first and last name],

We're excited to share some good news: Although ASSA ABLOY announced plans for Kevo to be shut down on November 14, 2025, UniKey Technologies, Inc. has decided to keep the Kevo service and mobile apps operational.

For All Kevo lock users, UniKey is offering continued Kevo App use at no-charge. The existing mobile app will continue to work with your locks. Please consider supporting the platform via a subscription via a subscription ($12 per year) and your contribution will help ensure ongoing service for all users.

Thanks to support from users like you, UniKey will be able to continue offering the existing mobile app and services that power your Kwikset, Baldwin, or Weiser smart lock.

We're grateful for the Kevo community and appreciate your commitment to keeping the platform alive. Thank you again for being a valued Kevo user.

- The UniKey Team

www.unikey.com

|source = Unikey e-mail, November 7, 2025

}}

Consumer response

Full email

In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year. It remains to be seen if this option will materialize.

Kevo customers should have already received an email from unikey informing them that they will continue to offer the basic app for free to all users so they can use local Bluetooth control after Kwikset drops support however if you wish to use their cloud services with your gateway device you will need to subscribe to their services for $12USD per year to maintain their cloud services, as well to support their company to keep them supporting this platform that the manufacturer is no longer supporting.

you can also subscribe on the mykevo site.

They did not however offer any way to access the gateway locally or provide any sort of API to free the device from their cloud cloud control.