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|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|-
|[https://drivesaversdatarecovery.com/partner-programs/ DriveSavers]
|Through DriveSavers' partner program, independent or otherwise affiliated shops receive an approximately 10% commission for referring customers to the service (typical service being approximately $3,000.00, resulting in $300.00 of commission for partners). On top of this, partnered shops also receive DriveSavers branded merchandise (pens, antistatic mats and similar shop equipment, etc). Has relevance as this may result in partners having heavy incentives to refer customers to a service they may not need.
|
|-
|-
|[https://www.skystone.games/ Skystone Games]
|[https://www.skystone.games/ Skystone Games]
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|-
|[[Automatic Content Recognition (ACR)]]
|Smart TVs of multiple brands have a feature called Automatic Content Recognition, which sends several screenshots per minute of whatever plays on the device to the manufacturer for analysis. This includes content from external inputs and thus could include private photos and videos of the user, as well as third parties who never agreed to anything of that nature. This is required to be opt-in in the US, but most people inadvertently agree to it with the EULA of the device.
|<ref>{{Cite web |first=Rachel Cericola, Jon Chase and Lee Neikirk |date=2025-06-25 |title=Yes, Your TV Is Probably Spying on You. Your Fridge, Too. Here’s What They Know. |url=https://www.nytimes.com/wirecutter/reviews/advice-smart-devices-data-tracking/ |access-date=2025-07-09 |website=The New York Times - Wirecutter}}</ref>
|-
|Not applicable
|Factory reset and deconfiguration guides for removing personal/sensitive data from devices before change of ownership to avoid that data being used for identity theft, spear phishing and scams.
|<ref>{{cite web|title=ACCC Report Revelations Of Scams And Cyber Crime Not Surprising |website=Tech Business News |url=https://www.techbusinessnews.com.au/news/accc-report-revelations-of-scams-and-cyber-crime-not-surprising/ |publication-date=29 April 2024 |access-date=20 July 2025 |quote="Whilst there exists the Protective Security Policy Framework (PSPF) and the Information Security Manual (ISM) which direct government and critical industry to use NAID AAA certified recyclers to destroy and sanitise data at end of life, there remains confusion over ownership of accountability."}}</ref>
|-
|-
|[[Microsoft]]
|[[Microsoft]]
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|-
|[[QIDI]]
|3D printer causes disastrous fire; subreddit staff attempts to cover up incident.
|<ref>{{Cite web |last=u/ProgressLocal1511 |date=Mar 30, 2025 |title=R/QidiTech3d Permanently banned me for warning people after my family lost everything from a fire! |url=https://www.reddit.com/r/3Dprinting/comments/1jnuju1/rqiditech3d_permanently_banned_me_for_warning/ |access-date=Jul 23, 2025 |website=[[Reddit]]}}</ref><!-- Also crossposted to:
https://www.reddit.com/r/3dprinter/comments/1jnul43/rqiditech3d_permanently_banned_me_for_warning/
https://www.reddit.com/r/QIDI/comments/1jnukyg/rqiditech3d_permanently_banned_me_for_warning/ -->
|-
|-
|[[Microsoft]]
|[[Microsoft]]
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Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.
Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref>
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref>
|-
|[[Swiffer]]
|When using a Swiffer wet jet power mop you need to buy Swiffer's WetJet Multi-Surface Floor Cleaner which comes in a bottle with a cap on it that the customer can not take off and refill with their own floor cleaner of their choice. The cap is "locked" with plastic hooks that prevent refilling and force the customer to buy another bottle which is heavily priced.
|
|-
|[[Assioma]]
|When purchasing power pedals that just need to output ANT+ data, you cannot use the product you have bought without creating an account, logging into the app and pairing your phone with BLE (lots of phones can't do this pair step). This is claimed by the manufacturer for warranty activation but mean without a phone with the right capability you can't use your expensive power pedals.
|<ref>{{Cite web |date=2025-08-16 |title=FAQs |url=https://cycling.favero.com/en/faq#headingFAQ6-Favero-Assioma-App}}</ref>
|-
|[[Discord]]
|RubenSim's bot "Ro-Cleaner", which protects servers from users who have joined "Roblox Condo" servers in the past, is banned because it invades user's privacy and accesses "Protected Characteristics". Should also be added to [[Roblox's problematic moderation]].
|
|-
|[[TeamViewer]]
|TeamViewer's free trial automatically enrolls users into a paid subscription unless they provide 28 days' advance written notice to cancel. This excessively long cancellation window, combined with the requirement for written notice (rather than allowing cancellations through the same platform used for sign-up), creates a high risk of unintended charges. If users fail to meet these stringent requirements, TeamViewer bills the full annual subscription fee without further warning
|<ref>{{Cite web |date=2023-09-03 |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |url-status=live |archive-url=https://web.archive.org/web/20250628031915/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |archive-date=2025-06-28 |access-date=2025-08-16 |website=TeamViewer}}</ref><ref>{{Cite web |last=ozgurozkan |title=TeamViewer invoiced me after a free trial + demanded “28‑day written cancellation.” Proofs inside |url=https://www.reddit.com/r/teamviewer/comments/1mpzpo5/teamviewer_invoiced_me_after_a_free_trial/ |url-status=live |website=Reddit}}</ref>
|-
|-
|[[Embodied]]
|[[Embodied]]
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|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref>
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref>
|-
|Juicero
|Silicon Valley startup that received more than $100 million in funding from investors such as Google and Campbell's Soup. Produced a juicer which was sold for $700 (later $400). Device required a Wi-Fi connection and mobile app in order to use and only accepted "produce packs" sold exclusively by Juicero. Said produce packs had short shelf lives, required the machine to scan a QR code to process, and could be remotely disabled (for instance, if a component item was recalled). Packs were capable of being squeezed by hand (yielding slightly more juice in less time) as demonstrated in an infamous Bloomberg video, which led to the company offering refunds for its juicer. Suspended all operations and (again) offered refunds on September 1st, 2017.<!-- an early example of what this wiki calls "new consumer issues" before they became widely accepted -->
|<ref>{{Cite web |last=Levin |first=Sam |date=2017-09-01 |title=Squeezed out: widely mocked startup Juicero is shutting down {{!}} Silicon Valley {{!}} The Guardian |url=https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |url-status=live |archive-url=https://web.archive.org/web/20170901233738/https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |archive-date=2017-09-01 |access-date=2025-08-21 |website=The Guardian}}</ref><ref>{{Cite web |last=Carson |first=Biz |date=2017-04-20 |title=Juicero Offers Refund For Squeezing Juice Packets |url=https://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |url-status=live |archive-url=https://web.archive.org/web/20170421033635/http://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |archive-date=2017-04-21 |access-date=2025-08-21 |website=Business Insider}}</ref><ref>{{Cite web |last=Huet |first=Ellen |last2=Zaleski |first2=Olivia |date=2017-04-19 |title=Silicon Valley’s $400 Juicer May Be Feeling the Squeeze |url=https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |url-status=live |archive-url=https://web.archive.org/web/20170429015614/https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |archive-date=2017-04-29 |access-date=2025-08-21 |website=Bloomberg}}</ref><ref>{{Cite web |last=Reilly |first=Claire |date=2018-09-08 |title=Juicero is still the greatest example of Silicon Valley stupidity |url=https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |url-status=live |archive-url=https://web.archive.org/web/20241104015047/https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |archive-date=2024-11-04 |access-date=2025-08-21 |website=CNET}}</ref><ref>{{Cite web |last=Kolodny |first=Lora |date=2025-09-01 |title=The tech start-up that made a $700 juicing machine has shut down |url=https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |url-status=live |archive-url=https://web.archive.org/web/20170905084642/https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |archive-date=2017-09-05 |access-date=2025-08-21 |website=CNBC}}</ref><ref>{{Cite web |last=Mihalcik |first=Carrie |date=2017-09-01 |title=Juicero shuts down, offers refunds |url=https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |url-status=live |archive-url=https://web.archive.org/web/20250702172950/https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |archive-date=2025-07-02 |access-date=2025-08-21 |website=CNET}}</ref>
|-
|-
|Foxit Reader
|Foxit Reader
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|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref>
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref>
|-
|Coca-Cola Scholars Foundation
|CCSF in their eligibility form requires high school students to agree to a User Agreement which includes waiving their FERPA rights to inspecting otherwise confidential information that the foundation collects throughout the scholarship process, including sensitive information such as home addresses and financial status.
|<ref>{{Cite web |date=24 Aug 2025 |title=Eligibility Quiz (click SUBMIT) |url=https://webportalapp.com/sp/task_item_primary_print/ccsf?item_id=1 |url-status=live |access-date=24 Aug 2025 |website=Coca-Cola Scholars Foundation}}</ref><!-- I was unable to archive the page due to it requiring a login. -->
|-
|-
|[[H&R Block]]
|[[H&R Block]]
Line 222: Line 178:
|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo.
|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo.
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref>
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref>
|-
|Wolfgang Puck, Bread maker
|Some of the bread makers have anti repair screws in them to prevent people from repairing them themselves. Needs more citations.
|
|-
|-
|The Japan Times
|The Japan Times
Line 256: Line 216:
Issues: Legal protections your vs. somebody else's computer.  Recovery when lose credentials.  etc.
Issues: Legal protections your vs. somebody else's computer.  Recovery when lose credentials.  etc.
|
|
|}
==List of companies doing the right thing==
It would be helpful to include examples of companies doing the right thing, even if they aren't, strictly speaking, consumer products.
{| class="wikitable"
|+
!Company
!Good deed
!Refs
|-
|Tektronix
|Provided extensive product data on unsupported products to a museum, vintageTEK, and thus to tekwiki and the rest of the community.
|<ref>{{Cite web |last=Lenihan |first=Thomas F. |date=2012-02-28 |title=Copyright Notice |url=https://vintagetek.org/copyright-notice/ |url-status=live |archive-url=https://web.archive.org/web/20250828004431/https://vintagetek.org/copyright-notice/ |archive-date=2025-08-28 |access-date=2025-10-18 |website=vintageTEK museum}}</ref>
|}
|}



Latest revision as of 16:27, 19 October 2025

This page is dedicated towards providing a communal list for users to submit potential articles to feature on the wiki, and to give editors inspiration on what pages they might want to add to the wiki. If you create an article based on an entry from this list, or see that someone else has done so, please make sure to delete the row from this page in order to prevent confusion.

Sources should be inserted within the 'refs' section of the table. If using the visual editor, take advantage of 'insert reference' via 'ctrl + shift + k' so that the sources are quick to add to future articles. If you are using the source editor, feel free to copy and paste the formatting from other correctly formatted references on the page. The more sources you include with an article idea, the more likely it is that others will pick the article idea up and run with it, so please attempt to include a good variety of descriptive sources!

Please take note of the wiki's Inclusion criteria when submitting article suggestions. If you see article suggestions here which do not fit the Wiki, feel free to remove them, leaving your reasoning in an edit note.

If you are an editor looking for further inspiration to write an article, you can also check out the Louis Rossmann video directory for a good collection of potential articles.

Example

[edit | edit source]

Below is an example of what an entry should appear as:

Company Summary of Incident Refs
Nintendo In 2025, the company Nintendo stripped Switch 2 consoles that used the MIG switch cartridge of all online functionality [1][2]

List of incidents not yet covered

[edit | edit source]
Company Summary of Incident Refs
Audi Subscription-based paywalling of basic features of the Audi A3 in the EU and the UK. [3][4][5]
ABC Financial Services Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal.
LBRY Foundation, Odysee Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network. [6][7][8]
TikTok Integrated AI tools to track user behaviors even more for the purposes of selling to advertisers [9]
uk.chicntech Selling fraudulent products on its platform [10]
Facebook, Yandex Automatic opt-in of user-generated content being used for the purposes of training AI. [11][12]
itch.io, Night School Studios, Netflix In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service." [13] [14] [15]
Skystone Games Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games. [16][17]
Microsoft Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though. [18]
Microsoft Potentially related to: Microsoft's anticompetitive practices

Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.

[19][20][21]
Embodied This is case of "software tethering". Embodied's $799 companion robot Moxie permanently shut down once the company decided to shut down cloud services. According to Embodied's own website "Moxie relies on cloud connectivity for its core features, and it will not function once services end ... Our Terms of Service specify that services may be terminated at any time without prior notice." [22][23][24]
UP3 By Jawbone Approximately 2011, Pioneering startup company from San Francisco, had revolutionary fitness trackers. In 2017 with no notice to customers they stole personal data and shut down app which in turn, bricked devices. Highly likely went bankrupt and sold to sister company to manipulate customer services and rights. Now owned by Aliph brands.
GoPro Hero 12 GoPro Hero 12 requires the GoPro app to be installed before you can use the camera. Many currently used devices are not compatible with the app, therefore making use of the camera difficult to impossible for new owners or upon camera factory reset. There's also the question of what data the app collects and whether it requires login and or camera activation.
Internet radios I'd like a page where I can share information about internet radios "openness." Few allow you to enter a radio station's URL (which I would consider the least intrusive option). Most depend on third-party websites or apps; some of which have already bricked devices.
Google TLS Changes Google's new requirements to certificate authorities require separate authority/signing chains to be used to issue Server Authentication and Client Authentication certificates. Therefore, starting 11 February 2026, Let's Encrypt will no longer include the Client Authentication EKU on default certificates
Devolo Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based). [25]
Foxit Reader Updater uses dark pattern to trick unsuspecting users into installing a trial version of their paid product. The checkbox is enabled again by default with each update in the hope that the user misses it by accident at some point.
Lowes Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores. [26][27]
H&R Block Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
Elegoo The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code. [28]
iRobot Creator of Roomba automatic floor vacuums, CEO made statement in 2017 about selling customer's floor plan data. This company and the data was almost bought by Amazon, but fell through in 2024 after threats by EU Regulators [29][30]
Mitsubishi Motors Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service. [1] [2] [3] [4][5]
Hikvision Chinese surveillance camera manufacturer complicit in Uighur genocide which used to advertise recognition of praying and ramadan fasting among its selling points. Similarly to Flock, they are in use world wide and likely feed directly into the Chinese government's surveillance infrastructure and could conceivably be used to find dissidents world-wide. Recently, the city of Hamburg has installed them (Google Translate Version in English).
Chromecast (Google) Chromecast has transitioned from a standalone product to one that requires the Google Home app for setup and control. This change prevents customers who either don't own a smartphone or prefer not to use the app from accessing their Chromecast devices. As a result, certain televisions—such as the Caixon EC43S1UA, which relied on built-in Chromecast functionality—can no longer be used as intended. This effectively removes a key feature from a product that was already purchased, diminishing its value or rendering it unusable altogether.
Apple $17 000 Apple Watch 18 karat gold edition out of support only 8 years after its introduction (not end of sale!). This means no software support, and, crucially, no repair or replacement parts. If the battery dies, the watch is but a paperweight. [31]
Wireless Power Consortium After monopolizing wireless charging market Qi turned from an open standard into a proprietary.

Version 1.3 introduced "secure authentication between the transmitter and the receiver", i.e. in order to operate every charger must include an expensive proprietary chip licensed only to certified members. This results in increased development and manufacturing costs directly passed onto consumer. Version 2.2, unlike previous versions, "is available for WPC Members only".

[32]

[33]

Meta/WhatsApp In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing) [6]
EcoVac Vacuum cleaner robots produced by company 'EcoVac' were found vulnerable to hacking over bluetooth allowing for remote control and access to camera feed. Security researcher Dennis Giese notified the company in December of 2023. In August of 2024, the issue was described by the company as "extremely rare in typical user environments and require specialized hacking tools and physical access to the device." [34][35][36]
Axon Tazers sold with lease agreement that makes purchase effectively a subscription. [69]
Atlassian Users forced from on-premise to cloud only subscriptions [37]
Google Google apparently plans to reduce the interval of publishing source code of security patches they consider non-critical. This is another blow to the custom ROM community.

Right now we don't have these incidents organised chronologically, maybe we should have a table with a timeline of measures Google takes to enshittify and close down Android (more APIs moved to Play Services, Developer verification, withholding AOSP device trees for Pixel devices to mess with Graphene OS, now delayed source code disclosure). What's worst, they always cite safety as a reason.

[38]
Google, Mozilla, Apple, Microsoft, but largely Google-led Google Chrome, Mozilla Firefox, and Safari are removing XSLT 1.0 support, which could break critical parts of government's websites worldwide[39]. There are valid security reasons for them to want to stop supporting this 1999-era standard, however they have had 26+ years to update to a newer standard (such as the 2017-era 3.1 standard, which is backwards compatible and would allow these sites to continue to work[40]). The single unpaid developer maintaining these libraries has more or less retired after getting flooded with impossible to satisfy security requests from these companies[41]. There is an existing project called XRUST to implement the 3.1 standard[42], which is 2/3rds of the way through supporting all the features of 1.0 - the XSLT part fully supports all the 1.0 features at this point. XSLT is part of the W3C Consortium's open web standards for formatting and presenting XML, and is also how RSS works, so RSS feeds would stop working as well, disrupting the livelihoods of podcasters[43]. This has led to questions of who owns the web - the public (including the government) who paid for and laid down the highways / web infrastructure - or a handful of large corporations? [44]
McDonald's/Taylor McDonald's US mandates which ice cream machine has to be used by franchise licensees. The company that makes these machines uses deliberately obfuscated error codes to force restaurant owners to use their expensive tech service to fix them and reset the machines. The company makes more money from these "repairs" support than with actual sales. Not strictly end consumer, but the pattern warrants documenting imo.

A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.

[45]
Apple App Store Removal of likely legal apps designed to evade law enforcement agencies accused of illegal conduct and human rights violations upon request by authorities without court order, instead citing violations of store terms. This happened in Hong Kong in 2019 with Hong Kong Police during demonstrations and in the USA in 2025 with the ICE Block app. [46][47]
Slack Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan. [48]
Cloudary Holdings Limited / Webnovel Terms of service with binding Arbitration. [49]
Neato (Vorwerk) Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo. [50]
Wolfgang Puck, Bread maker Some of the bread makers have anti repair screws in them to prevent people from repairing them themselves. Needs more citations.
The Japan Times The Japan Times uses DMCA to take down an open source study resource for Genki and Quartet workbooks. [51][52][53]
E621 Terms of service that require agreement to forced arbitration to use the website. [54]
Apple, Beats No support for Powerbeats (4th generation) despite the headphones being under 5 years from when Apple last distributed the product for sale. The product is not listed as discontinued or vintage, and by Apple's own guidelines, should be eligible for replacement parts and repair. OEM replacement eartips cannot be purchased for any Beats earphones. [55][56][57]
Sony The PSVita required a proprietary memory system and came with no usable memory natively; as a result, to effectively use the console, one had to purchase official, expensive memory cards from Sony. The PCH-1000 also had a proprietary charging port, making it nearly impossible to replace the cable should it break once Sony's support for the console dwindled. The charging port issue was later addressed via an updated console which changed the port to a microUSB connection. However, the expensive proprietary memory card issue remained and was exacerbated by Sony's blockage of using the PCH-2000's 1GB of storage while a memory card was inserted. Sony's continued efforts to block homebrew via firmware updates limited the owner's ability to continue using the device years after support was dropped for the console. [58][59][60][61]

List of themes not yet covered

[edit | edit source]
Theme Summary of Theme Refs
Ad block User customization of information presentation. For instance, to selectively not display information of little interest to the user, or content the user deems harmful or offensive, or to conserve resources by not processing some information.

Why include: Advertising is pervasive online, and increasingly showing up in devices. Many sources, including US government agencies, suggest ad block as a way of enhancing security. Ad block can help consumers own their own devices by controlling what they do. There are efforts to use copyright law (e.g., DMCA/spotify/revanced, and German court case) to force you to run programs on your device. See also, Advertising overload

[7]
Cloud Somebody else's computer. See also: Self-hosting, Software as a service Examples: OneDrive, ICloud, Ring

Issues: Legal protections your vs. somebody else's computer. Recovery when lose credentials. etc.

List of companies doing the right thing

[edit | edit source]

It would be helpful to include examples of companies doing the right thing, even if they aren't, strictly speaking, consumer products.

Company Good deed Refs
Tektronix Provided extensive product data on unsupported products to a museum, vintageTEK, and thus to tekwiki and the rest of the community. [62]

See Also

[edit | edit source]

Reference List

[edit | edit source]
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