Imgur: Difference between revisions
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{{CompanyCargo | {{CompanyCargo | ||
|Founded=2009 | |||
| Founded | |Industry=Media Hosting | ||
| Industry | |Logo=Imgur.svg | ||
| Logo | |ParentCompany=MediaLab AI, Inc. | ||
| ParentCompany = MediaLab AI, Inc. | |Type=Private | ||
| Type | |Website= https://imgur.com/ | ||
| Website | |Description=Imgur is a media company and image sharing platform - originally founded by Alan Schaaf, it is now bought and owned by MediaLab AI, Inc. | ||
}} | }} | ||
'''{{Wplink|Imgur}}''' is both a media company and image sharing platform turned social media platform founded by Alan Schaaf in 2009. The platform was initially intended to act as a format for users on [[Reddit]] to share images. It has been owned by MediaLab AI, Inc.<!--If this company gets an article, make sure to make a couple redirect pages to MediaLab with the following names: | '''{{Wplink|Imgur}}''' is both a media company and image sharing platform turned social media platform founded by Alan Schaaf in 2009. The platform was initially intended to act as a format for users on [[Reddit]] to share images. It has been owned by MediaLab AI, Inc.<!--If this company gets an article, make sure to make a couple redirect pages to MediaLab with the following names: | ||
MediaLab | MediaLab | ||
MediaLab AI--> since its acquisition in 2021.<ref>{{Cite web | | MediaLab AI--> since its acquisition in 2021.<ref>{{Cite web |author= |title=Celebrating Imgur's Next Chapter |url=https://imgur.com/gallery/celebrating-imgurs-next-chapter-We6yCM2 |website=imgur |date=27 Sep 2021 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251114090001/https://imgur.com/gallery/celebrating-imgurs-next-chapter-We6yCM2 |archive-date=14 Nov 2025}}</ref> | ||
==Consumer impact summary== | ==Consumer impact summary== | ||
*User | *'''User freedom:''' Users can upload content to the platform, however it cannot be used as a content delivery network (CDN) as per their terms of service,<ref name=":02">{{Cite web |author= |title=Terms of Service |url=https://imgur.com/tos |website=imgur |date=28 Nov 2022 |access-date=3 Mar 2025 |url-status=dead |archive-url=http://web.archive.org/web/20230113071334/https://imgur.com/tos |archive-date=13 Jan 2023}}</ref> despite its initial purpose being as such. | ||
*User | *'''User privacy:''' Automatically collects device information, which includes device ID (for mobile devices), operating system, and IP address. The company uses technology such as tracking [[Web cookie|cookies]] to improve the "server's interaction with your device" alongside third-party advertisements.<ref>{{Cite web |author= |title=Privacy Policy |url=https://imgur.com/privacy |website=imgur |date=22 Jan 2024 |access-date=13 Aug 2025 |url-status=live |archive-url=http://web.archive.org/web/20260222002112/https://imgur.com/privacy |archive-date=22 Feb 2026}}</ref> | ||
*Business | *'''Business model:''' Imgur gains revenue via advertisements seen by consumers. Payment is provided by the companies which pay for advertising space on the website. | ||
*Market | *'''Market control:''' There is limited competition in the web-empowered photo-sharing field, which allows Imgur to dominate.{{Citation needed}} | ||
==Incidents== | ==Incidents== | ||
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Advertising overload<!--Cool source I found, not exactly relevant, but it was mentioned in one of the sources I used here: https://web.archive.org/web/20180615183306/https://downloads.pagefair.com/wp-content/uploads/2016/05/Adblocking-Goes-Mainstream.pdf-->=== | ===Advertising overload<!--Cool source I found, not exactly relevant, but it was mentioned in one of the sources I used here: https://web.archive.org/web/20180615183306/https://downloads.pagefair.com/wp-content/uploads/2016/05/Adblocking-Goes-Mainstream.pdf-->=== | ||
[[File:Imgur ad overload.png|thumb|An example of how frequent advertisements are for users on Imgur. Via: https://imgur.com/gallery/too-many-ads-9vzuP7x]] | |||
[[File: | While initially introduced as a method for keeping the platform up amid increasing server costs since the 2010s,<ref>{{Cite web |author= |title=About Ads on Imgur |url=https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |website=imgur |date=4 Apr 2016 |access-date=5 Mar 2025 |url-status=dead |archive-url=https://web.archive.org/web/20160912072231/https://blog.imgur.com/2016/04/04/ads-and-the-apps/ |archive-date=12 Sep 2016}}</ref> for nearly a decade, users have been complaining about a large amount of advertisements on both the website and especially the mobile app.<ref>{{Cite web |author=yamamasyamaha |title=So many ads |url=https://imgur.com/gallery/so-many-ads-J39ioLs |website=imgur |date=1 Apr 2024 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251113230134/https://imgur.com/gallery/so-many-ads-J39ioLs |archive-date=13 Nov 2025}}</ref><ref name=":1">{{Cite web |author=slinkiisu | ||
While initially introduced as a method for keeping the platform up amid increasing server costs since the 2010s,<ref>{{Cite | |title=I keep getting pop-ups whole browsing on my phone |url=https://imgur.com/gallery/i-keep-getting-pop-ups-whole-browsing-on-phone-9kBpBWP |website=imgur |date=18 Nov 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251018021659/https://imgur.com/gallery/i-keep-getting-pop-ups-whole-browsing-on-phone-9kBpBWP |archive-date=18 Oct 2025}}</ref><ref>{{Cite web |author=DontCallMeMisterMark |title=No wonder we have so many trouble with ads on Imgur |url=https://imgur.com/gallery/no-wonder-we-have-so-many-trouble-with-ads-on-imgur-NgB8lVO |website=imgur |date=3 Aug 2024 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251017200912/https://imgur.com/gallery/no-wonder-we-have-so-many-trouble-with-ads-on-imgur-NgB8lVO |archive-date=17 Oct 2025}}</ref> | ||
Their negligence to | Their negligence to moderate advertisements has also led to ads of dubious quality to be seen on both the website and mobile app.<ref>{{Cite web |author=arandompenguin |title=Imgur and Ads: A Controversy |url=https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |website=imgur |date=3 Jul 2016 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305205210/https://imgur.com/gallery/imgur-ads-controversy-8Mk43 |archive-date=5 Mar 2025}}</ref> Additionally malicious advertisers historically took advantage of unmitigated [[JavaScript]] vulnerabilities to cause their advertisements to immediately redirect a user's browser to their website,<ref name=":1" /> with one user reporting being redirected to a phishing website.<ref>{{Cite web |author=BaldBandit |title=This is not acceptable. |url=https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |website=imgur |date=2 Jul 2016 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305202630/https://imgur.com/gallery/this-is-not-acceptable-dMytYzc |archive-date=5 Mar 2025}}</ref> | ||
=== | ===Binding arbitration (''2021'')=== | ||
Shortly after MediaLab acquired Imgur in 2021 they updated their TOS<ref name=":02" /> to include a [[Forced arbitration|binding arbitration]] notice: | |||
<blockquote>These Terms contain a binding arbitration provision and class action waiver terms. Unless you opt out or there is a suit in small claims court, you and we agree to submit disputes to a neutral arbitrator and not to sue in court in front of a judge or jury.</blockquote> | |||
=== | ===Removal of anonymous images (''2023'')=== | ||
In April 2023, Imgur notified users they would start removing explicit pornographic images and ones uploaded anonymously on 15 May 2023.<ref>{{Cite web |last=Purdy |first=Kevin |title=Hosting site Imgur will remove explicit and anonymous content next month |url=https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |website=Ars Technica |date=20 Apr 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20230420171637/https://arstechnica.com/gadgets/2023/04/hosting-site-imgur-will-remove-explicit-and-anonymous-content-next-month/ |archive-date=20 Apr 2023}}</ref> The reason stated was due to these being "old, unused, and inactive content", though artistic nudity was not affected by these changes.<ref>{{Cite web |last=Moon |first=Mariella |title=Imgur to ban explicit images and delete uploads not tied to an account |url=https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html |website=Engadget |date=20 Apr 2023 |access-date=18 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20241225023935/https://www.engadget.com/imgur-to-ban-explicit-images-and-delete-uploads-not-tied-to-an-account-122537118.html |archive-date=25 Dec 2024}}</ref> Some users on [[Reddit]] mentioned this move as "a full Tumblr", with others calling Imgur "completely dead" after this change is implemented.<ref>{{Cite web |author=RamonaLittle |title=Imgur has announced that they will be "removing old, unused, and inactive content that is not tied to a user account from our platform." This means that a *huge* number of images linked from reddit will become dead links. |url=https://old.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |website=[[Reddit]] |date=20 Apr 2023 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20230427010856/https://old.reddit.com/r/TheoryOfReddit/comments/12tinfp/imgur_has_announced_that_they_will_be_removing/ |archive-date=27 Apr 2023}}</ref> | |||
=== | ===Child data usage (''2025'')=== | ||
On 3 March 2025, it was reported that Imgur, along with [[Reddit]] and [[TikTok]] were being investigated by the British Information Commissioner's Office (ICO).<ref name="Landi-2025-article-1">{{Cite web |last=Landi |first=Martyn |title=TikTok and others investigated over use of children's data |url=https://www.irishexaminer.com/world/arid-41585470.html |website=Irish Examiner |date=3 Mar 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250305214845/https://www.irishexaminer.com/world/arid-41585470.html |archive-date=5 Mar 2025}}</ref> [[Reddit]] and Imgur allegedly tailored the experience for children aged 13-17 by estimating or verifying their age.<ref name="Landi-2025-article-2">{{Cite web |last1=Landi |first1=Martyn |last2=Grimsditch |first2=Lee |title=TikTok, Reddit and Imgur investigated over the use of children's data |url=https://uk.news.yahoo.com/tiktok-reddit-imgur-investigated-over-092202216.html |website=[[Yahoo!]] |date=3 Mar 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250404222138/https://uk.news.yahoo.com/tiktok-reddit-imgur-investigated-over-092202216.html |archive-date=4 Apr 2025}}</ref> | |||
===Mass layoffs damaging functionality (''2025'')=== | |||
When Imgur was acquired by MediaLab, it subsequently underwent significant staff cuts, including layoffs affecting its human moderation and other operations teams.<ref name="Washenko-Engadget">{{Cite web |last=Washenko |first=Anna |title=Imgur protest covers the front page in anti-MediaLab memes |url=https://www.engadget.com/apps/imgur-protest-covers-the-front-page-in-anti-medialab-memes-225502091.html |website=Engadget |date=25 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260113232937/https://www.engadget.com/apps/imgur-protest-covers-the-front-page-in-anti-medialab-memes-225502091.html |archive-date=13 Jan 2026}}</ref><ref>{{Cite web |author=msmash |title=Imgur's Community Is In Full Revolt Against Its Owner |url=https://tech.slashdot.org/story/25/08/28/1816210/imgurs-community-is-in-full-revolt-against-its-owner |website=Slashdot |date=28 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20250918053650/https://tech.slashdot.org/story/25/08/28/1816210/imgurs-community-is-in-full-revolt-against-its-owner |archive-date=18 Sep 2025}}</ref> This has led to users on the platform facing features frequently breaking, and with the firing of its community management in July 2025,{{Citation needed}} the platform additionally had its transparency eliminated, eventually causing mass-revolts in late August 2025, when the notification feature on the platform was left non-functioning for three days.<ref name="Washenko-Engadget" /><ref name=":0">{{Cite web |last=Gault |first=Matthew |title=Imgur's Community Is In Full Revolt Against Its Owner |url=https://www.404media.co/imgurs-community-is-in-full-revolt-against-its-owner/ |url-access=subscription |website=404 Media |date=28 Aug 2025 |access-date=18 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260206183519/https://www.404media.co/imgurs-community-is-in-full-revolt-against-its-owner/ |archive-date=6 Feb 2026}}</ref> Instead of communicating with the community about the problem, the remaining moderation instead punished users on the platform.<ref name=":0" /> Protest content published to platform ranged from images of John Oliver to not-safe-for-work ({{Wplink|NSFW}}) content.<ref name=":0" /> | |||
==See also== | ==See also== | ||
*[[Reddit]] | *[[Reddit]] | ||
==References== | ==References== | ||
{{Reflist}} | |||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||
[[Category:Companies]] | |||
[[Category:Companies using forced arbitration clauses]] | |||