Apple: Difference between revisions

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{{Wplink|Apple Inc.|'''Apple'''}} is an American technology company that was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. It is best known for its consumer electronics, software, and services.

Apple's current product lineup ~~includes~~ hardware such as the [[:Category:~~Apple IPhones~~|iPhone]], iPad, Apple Watch, Mac, Apple Vision Pro, [[~~Airpods|~~AirPods]], and Apple TV; operating systems such as iOS, iPadOS, visionOS, and macOS; and various software and services including Apple Pay, iCloud, Apple Arcade, and multimedia streaming services like Apple Music and [[Apple TV+]].

Apple's current product lineup include iPhones hardware such as the [[:Category:iPhone|iPhone]], iPad, Apple Watch, Mac, Apple Vision Pro, [[AirPods]], and Apple TV; operating systems such as iOS, iPadOS, visionOS, and macOS; and various software and services including Apple Pay, iCloud, Apple Arcade, and multimedia streaming services like Apple Music and [[Apple TV+]].

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Repairability of Apple products in the 2000s===

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*An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.<ref>{{Cite web |last=Sorrel |first=Charlie |date=2024-11-12 |title=All Hail the Return of Upgradeable Storage! Mac mini 2024 Teardown |url=https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown |url-status=live |archive-url=https://web.archive.org/web/20251116041530/https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown |archive-date=2025-11-16 |access-date=2025-10-26 |website=iFixit}}</ref>

*A battery removable with just a 9V battery in the 2024 iPhone 16 and iPhone 16 Plus.<ref>{{Cite web |title=iPhone 16 Plus Battery |url=https://support.apple.com/en-us/120671 |url-status=live |archive-url=https://web.archive.org/web/20251018203540/https://support.apple.com/en-us/120671 |archive-date=2025-10-18 |access-date=2025-10-26 |website=support.apple.com}}</ref>

Many of these items have sparked allegations of [[~~Malicious Compliance~~]] and being introduced purely to make stricter right for repair legislation appear unnecessary to legislators while not doing much to improve the situation for consumers.

Many of these items have sparked allegations of [[malicious compliance]] and being introduced purely to make stricter right for repair legislation appear unnecessary to legislators while not doing much to improve the situation for consumers.

For instance, pricing for parts on the [[Apple Self Service Repair|Self Service Repair]] store is virtually identical to having the part replaced by Apple themselves (including both the price of the part and labor)<ref>{{Cite web |last=Ganapini |first=Cristina |date=2022-12-06 |title=Apple’s self-repair programme is not the Right to Repair we need |url=https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-url=https://web.archive.org/web/20260209051628/https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-date=2026-02-09 |access-date=2026-03-08 |website=Right to Repair Europe}}</ref>, alternate app installation options are limited to users in the EU, still require developers to be registered with Apple, have them approve the apps and in many cases paying them fees, and the upgradeable SSDs do not use common standards such as M.2 NVME. Unlike standard SSDs, they are also not always swappable between different models and require access to a second Apple computer to provision after installation.

For instance, pricing for parts on the [[Apple Self Service Repair|Self Service Repair]] store is virtually identical to having the part replaced by Apple themselves (including both the price of the part and labor)<ref>{{Cite web |last=Ganapini |first=Cristina |date=2022-12-06 |title=Apple’s self-repair programme is not the Right to Repair we need |url=https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-url=https://web.archive.org/web/20260209051628/https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-date=2026-02-09 |access-date=2026-03-08 |website=Right to Repair Europe}}</ref>, alternate app installation options are limited to users in the EU, still [[Forced account|require developers to be registered]] with Apple, have them approve the apps and in many cases paying them fees, and the upgradeable SSDs do not use common standards such as M.2 NVME. Unlike standard SSDs, they are also not always swappable between different models and require access to a second Apple computer to provision after installation.

===Operating system downgrades===

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===Certified repair centers===

Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts.<ref>{{Cite web |title= |url=https://www.youtube.com/watch?v=wy8bS1AgxcY |url-status=live}}</ref> {{CitationNeeded|reason=add an archive and properly cite this}}The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool). Some videos of GSX can be found online. See: [https://www.youtube.com/watch?v=wy8bS1AgxcY GSX - How to Gain GSX Apple Access - iOSGenius]

Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts.<ref>{{Cite web |date=7 Jan 2017 |title=GSX - How to Gain GSX Apple Access - iOSGenius |url=https://www.youtube.com/watch?v=wy8bS1AgxcY |url-status=live}}</ref> {{CitationNeeded|reason=add an archive and properly cite this}}The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool). Some videos of GSX can be found online. See: [https://www.youtube.com/watch?v=wy8bS1AgxcY GSX - How to Gain GSX Apple Access - iOSGenius]

===Advertisements in first party apps===

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File:Apple Wallet F1 sponsored ad (2).jpg|Home screen of Wallet app

File:Apple Wallet F1 sponsored ad (3).jpg|Apple Cash card screen

File:Apple Wallet F1 sponsored ad (4).~~PNG~~|Screen when selecting "learn more"

File:Apple Wallet F1 sponsored ad (4).png|Screen when selecting "learn more"

</gallery>

===AirDrop censorship (''2022'')===

''Main ~~Article:'' [[Airdrop~~ Hong Kong ~~Censorship]]~~[[File:AirDrop restrictions.png|alt=Airdrop Sharing Restrictions photo|thumb|Airdrop Sharing Restrictions]]

[[File:AirDrop restrictions.png|alt=Airdrop Sharing Restrictions photo|thumb|Airdrop Sharing Restrictions]]

As a result of the 2019 Hong Kong protests, Apple was pressured by the Chinese government to set a time limit for the AirDrop "everyone" option for iPhones due to its impact at scheduling protests against the government to avoid censorship.<ref>{{Cite web|url=https://www.theverge.com/2022/11/10/23450967/apple-airdrop-limited-china-goverment-protests|title=Apple limits AirDrop in China after its use in protests|first=Jess|last=Weatherbed|date=2022-11-10|work=The Verge|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250723112204/https://www.theverge.com/2022/11/10/23450967/apple-airdrop-limited-china-goverment-protests|archive-date=2025-07-23|url-status=live}}</ref>

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==Products==

*[[~~ICloud~~]]

*[[iCloud]]

*[[~~:Category:Apple IPhones|~~iPhone]]

*[[iPhone]]

*iPad

*Mac

@@ Line 12: / Line 12: @@
 {{Wplink|Apple Inc.|'''Apple'''}} is an American technology company that was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. It is best known for its consumer electronics, software, and services.
-Apple's current product lineup includes hardware such as the [[:Category:Apple IPhones|iPhone]], iPad, Apple Watch, Mac, Apple Vision Pro, [[Airpods|AirPods]], and Apple TV; operating systems such as iOS, iPadOS, visionOS, and macOS; and various software and services including Apple Pay, iCloud, Apple Arcade, and multimedia streaming services like Apple Music and [[Apple TV+]].
+Apple's current product lineup include iPhones hardware such as the [[:Category:iPhone|iPhone]], iPad, Apple Watch, Mac, Apple Vision Pro, [[AirPods]], and Apple TV; operating systems such as iOS, iPadOS, visionOS, and macOS; and various software and services including Apple Pay, iCloud, Apple Arcade, and multimedia streaming services like Apple Music and [[Apple TV+]].
 <!-- Insert consumer protection summary here. -->
 ==Incidents==
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 ===Repairability of Apple products in the 2000s===
@@ Line 39: / Line 40: @@
 *An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.<ref>{{Cite web |last=Sorrel |first=Charlie |date=2024-11-12 |title=All Hail the Return of Upgradeable Storage! Mac mini 2024 Teardown |url=https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown |url-status=live |archive-url=https://web.archive.org/web/20251116041530/https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown |archive-date=2025-11-16 |access-date=2025-10-26 |website=iFixit}}</ref>
 *A battery removable with just a 9V battery in the 2024 iPhone 16 and iPhone 16 Plus.<ref>{{Cite web |title=iPhone 16 Plus Battery |url=https://support.apple.com/en-us/120671 |url-status=live |archive-url=https://web.archive.org/web/20251018203540/https://support.apple.com/en-us/120671 |archive-date=2025-10-18 |access-date=2025-10-26 |website=support.apple.com}}</ref>
-Many of these items have sparked allegations of [[Malicious Compliance]] and being introduced purely to make stricter right for repair legislation appear unnecessary to legislators while not doing much to improve the situation for consumers. <!-- woah there with the accusatory tone -->
+Many of these items have sparked allegations of [[malicious compliance]] and being introduced purely to make stricter right for repair legislation appear unnecessary to legislators while not doing much to improve the situation for consumers. <!-- woah there with the accusatory tone -->
-For instance, pricing for parts on the [[Apple Self Service Repair|Self Service Repair]] store is virtually identical to having the part replaced by Apple themselves (including both the price of the part and labor)<ref>{{Cite web |last=Ganapini |first=Cristina |date=2022-12-06 |title=Apple’s self-repair programme is not the Right to Repair we need |url=https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-url=https://web.archive.org/web/20260209051628/https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-date=2026-02-09 |access-date=2026-03-08 |website=Right to Repair Europe}}</ref>, alternate app installation options are limited to users in the EU, still require developers to be registered with Apple, have them approve the apps and in many cases paying them fees, and the upgradeable SSDs do not use common standards such as M.2 NVME. Unlike standard SSDs, they are also not always swappable between different models and require access to a second Apple computer to provision after installation.
+For instance, pricing for parts on the [[Apple Self Service Repair|Self Service Repair]] store is virtually identical to having the part replaced by Apple themselves (including both the price of the part and labor)<ref>{{Cite web |last=Ganapini |first=Cristina |date=2022-12-06 |title=Apple’s self-repair programme is not the Right to Repair we need |url=https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-url=https://web.archive.org/web/20260209051628/https://repair.eu/news/apples-self-repair-programme-is-not-the-right-to-repair-we-need/ |archive-date=2026-02-09 |access-date=2026-03-08 |website=Right to Repair Europe}}</ref>, alternate app installation options are limited to users in the EU, still [[Forced account|require developers to be registered]] with Apple, have them approve the apps and in many cases paying them fees, and the upgradeable SSDs do not use common standards such as M.2 NVME. Unlike standard SSDs, they are also not always swappable between different models and require access to a second Apple computer to provision after installation.
 ===Operating system downgrades===
@@ Line 73: / Line 74: @@
 ===Certified repair centers===
-Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts.<ref>{{Cite web |title= |url=https://www.youtube.com/watch?v=wy8bS1AgxcY |url-status=live}}</ref> {{CitationNeeded|reason=add an archive and properly cite this}}The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool). Some videos of GSX can be found online. See: [https://www.youtube.com/watch?v=wy8bS1AgxcY GSX - How to Gain GSX Apple Access - iOSGenius]
+Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts.<ref>{{Cite web |date=7 Jan 2017 |title=GSX - How to Gain GSX Apple Access - iOSGenius |url=https://www.youtube.com/watch?v=wy8bS1AgxcY |url-status=live}}</ref> {{CitationNeeded|reason=add an archive and properly cite this}}The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool). Some videos of GSX can be found online. See: [https://www.youtube.com/watch?v=wy8bS1AgxcY GSX - How to Gain GSX Apple Access - iOSGenius]
 ===Advertisements in first party apps===
@@ Line 84: / Line 85: @@
 File:Apple Wallet F1 sponsored ad (2).jpg|Home screen of Wallet app
 File:Apple Wallet F1 sponsored ad (3).jpg|Apple Cash card screen
-File:Apple Wallet F1 sponsored ad (4).PNG|Screen when selecting "learn more"
+File:Apple Wallet F1 sponsored ad (4).png|Screen when selecting "learn more"
 </gallery>
 ===AirDrop censorship (''2022'')===
-''Main Article:'' [[Airdrop Hong Kong Censorship]][[File:AirDrop restrictions.png|alt=Airdrop Sharing Restrictions photo|thumb|Airdrop Sharing Restrictions]]
+{{Main|AirDrop Hong Kong censorship}}
+[[File:AirDrop restrictions.png|alt=Airdrop Sharing Restrictions photo|thumb|Airdrop Sharing Restrictions]]
 As a result of the 2019 Hong Kong protests, Apple was pressured by the Chinese government to set a time limit for the AirDrop "everyone" option for iPhones due to its impact at scheduling protests against the government to avoid censorship.<ref>{{Cite web|url=https://www.theverge.com/2022/11/10/23450967/apple-airdrop-limited-china-goverment-protests|title=Apple limits AirDrop in China after its use in protests|first=Jess|last=Weatherbed|date=2022-11-10|work=The Verge|access-date=2025-08-24|archive-url=https://web.archive.org/web/20250723112204/https://www.theverge.com/2022/11/10/23450967/apple-airdrop-limited-china-goverment-protests|archive-date=2025-07-23|url-status=live}}</ref>
@@ Line 169: / Line 171: @@
 ==Products==
-*[[ICloud]]
+*[[iCloud]]
-*[[:Category:Apple IPhones|iPhone]]
+*[[iPhone]]
 *iPad
 *Mac