Hisense: Difference between revisions
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{{CompanyCargo | {{CompanyCargo | ||
|Founded=1969 | |Founded=1969 | ||
|Industry=Home appliances, Electronics Manufacturing | |Industry=Home appliances, Electronics Manufacturing | ||
|Logo=Hisense.png | |Logo=Hisense logo.png | ||
|Type=Public, partial state-ownership | |Type=Public, partial state-ownership | ||
|Website=https://global.hisense.com/ | |Website=https://global.hisense.com/ | ||
|Description=Hisense is a home appliance and electronics manufacturing conglomerate headquartered in Qingdao, Shandong, China. It is currently the second largest m | |Description=Hisense is a home appliance and electronics manufacturing conglomerate headquartered in Qingdao, Shandong, China. It is currently the second largest m | ||
}} | }} | ||
==Consumer | '''{{Wplink|Hisense|Hisense Group Co., Ltd.}}''' is a home appliance and electronics manufacturing conglomerate headquartered in Qingdao, Shandong, China. It is currently the second largest manufacturer of televisions in the world | ||
==Consumer impact summary== | |||
{{Ph-C-CIS}} | {{Ph-C-CIS}} | ||
==Incidents== | ==Incidents== | ||
{{ | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Sued by Texas state over ACR data collection (''2025 - Present):''=== | |||
{{Main|Texas Attorney General sues multiple TV makers over ACR user data collection}} | |||
On 15 December 2025, Texas Attorney General Ken Paxton filed a lawsuit against Hisense,<ref name="petition-hisense">{{Cite web |date=December 15, 2025 |title=State of Texas v. Hisense USA Corporation, Original Petition |url=https://texasattorneygeneral.gov/sites/default/files/images/press/Hisense%20TV%20Petition%20Filed.pdf |archive-url=http://web.archive.org/web/20260222171531/https://texasattorneygeneral.gov/sites/default/files/images/press/Hisense%20TV%20Petition%20Filed.pdf |archive-date=22 Feb 2026 |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General |format=PDF}}</ref> alleging that the manufacturer failed to adequately disclose the data collection capabilities of {{Wplink|automatic content recognition}} (ACR) technology in their smart televisions<ref name="arstechnica">{{Cite web |last=Brodkin |first=Jon |date=December 16, 2025 |title=Texas sues biggest TV makers, alleging smart TVs spy on users without consent |url=https://arstechnica.com/tech-policy/2025/12/texas-sues-biggest-tv-makers-alleging-smart-tvs-spy-on-users-without-consent/ |archive-url=http://web.archive.org/web/20260214045721/https://arstechnica.com/tech-policy/2025/12/texas-sues-biggest-tv-makers-alleging-smart-tvs-spy-on-users-without-consent/ |archive-date=14 Feb 2026 |access-date=January 21, 2026 |publisher=Ars Technica}}</ref>. The lawsuit, filed under the Texas Deceptive Trade Practices Act, allege that ACR technology captures screenshots of television displays at frequent intervals and that the resulting viewing data is sold to advertisers and data brokers without meaningful consumer consent.<ref name="txag-main">{{Cite web |date=December 15, 2025 |title=Attorney General Paxton Sues Five Major TV Companies, Including Some with Ties to CCP, for Spying on Texans |url=https://texasattorneygeneral.gov/news/releases/attorney-general-paxton-sues-five-major-tv-companies-including-some-ties-ccp-spying-texans |archive-url=http://web.archive.org/web/20260221015756/https://www.texasattorneygeneral.gov/news/releases/attorney-general-paxton-sues-five-major-tv-companies-including-some-ties-ccp-spying-texans |archive-date=21 Feb 2026 |access-date=January 21, 2026 |publisher=Office of the Texas Attorney General}}</ref> | |||
===Hisense didn't provide official method of repair | ===Hisense didn't provide official method of repair its broken H9G/Q9G TV (''2024''.09.26)=== | ||
{{Main|Hisense H9G Smart TV}} | |||
Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs. | Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs. | ||
=== | ===Unskippable GUI ads (''2026.02'')=== | ||
In the start of 2026 the operating system of the Hisense's smart TVs, VIDAA, suddenly began to display | {{Main|Hisense adds unskippable ads to its GUI on the Spanish models}} | ||
In the start of 2026 the operating system of the Hisense's smart TVs, VIDAA, suddenly began to display unskippable and full screen ads in its GUI without notifying the customers. | |||
'''The ads could appear in any moment''', whether was at change channels, turn on the TV, switch HDMI sources, or put prioritized sponsored content in the system GUI and home screen. | '''The ads could appear in any moment''', whether was at change channels, turn on the TV, switch HDMI sources, or put prioritized sponsored content in the system GUI and home screen. | ||
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==References== | ==References== | ||
{{ | {{Reflist}} | ||
[[Category: | [[Category:{{PAGENAME}}]] | ||
[[Category:Companies]] | |||