Software as a service: Difference between revisions
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[[wikipedia:Software_as_a_service|'''Software as a service''' ('''SaaS''')]] is a [[Cloud (service)|cloud-computing service]] model where the provider offers use of application software to a client and manages all needed physical and software resources.<ref>Golding, Tod (2024). ''Building Multi-Tenant SaaS Architectures''. O'Reilly Media. ISBN <bdi>978-1-0981-4061-8</bdi>. P. 14.</ref> SaaS is usually accessed using a web application. Unlike some other software-delivery models, it separates "the possession and ownership of software from its use".<ref>Dempsey, David; Kelliher, Felicity (2018). ''Industry Trends in Cloud Computing: Alternative Business-to-Business Revenue Models''. Springer International Publishing. ISBN <bdi>978-3-319-87693-1</bdi>. P. 2.</ref> | |||
== References == | ==Why it is a problem== | ||
===Ownership=== | |||
Software as a service prevents their users to own the software. | |||
===Policy changes=== | |||
SaaS can sometimes be used by companies to [[retroactively amended purchases|retroactively amend purchases]], [[Retroactive policy enforcement|retroactively enforce policies]], or [[bait-and-switch]] customers with changes to [[End-user license agreement|end-user license agreements]] (EULAs) or [[terms of service]] (TOS). | |||
===Risk of shut down of the service=== | |||
The software might be shut down by the company or organization who controls it, making it unusable or inaccessible for the consumer. If the user had spent money on the service, the responsible company might not give a refund of the money after shutting down the service. | |||
==Further reading== | |||
*[[Games as a service]] | |||
==References== | |||
<references /> | <references /> | ||
[[Category:Common terms]] | [[Category:Common terms]] | ||
[[Category:Software]] | |||
[[Category:Theme]] | |||
Latest revision as of 01:05, 21 April 2026
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Software as a service (SaaS) is a cloud-computing service model where the provider offers use of application software to a client and manages all needed physical and software resources.[1] SaaS is usually accessed using a web application. Unlike some other software-delivery models, it separates "the possession and ownership of software from its use".[2]
Why it is a problem
[edit | edit source]Ownership
[edit | edit source]Software as a service prevents their users to own the software.
Policy changes
[edit | edit source]SaaS can sometimes be used by companies to retroactively amend purchases, retroactively enforce policies, or bait-and-switch customers with changes to end-user license agreements (EULAs) or terms of service (TOS).
Risk of shut down of the service
[edit | edit source]The software might be shut down by the company or organization who controls it, making it unusable or inaccessible for the consumer. If the user had spent money on the service, the responsible company might not give a refund of the money after shutting down the service.
Further reading
[edit | edit source]References
[edit | edit source]- ↑ Golding, Tod (2024). Building Multi-Tenant SaaS Architectures. O'Reilly Media. ISBN 978-1-0981-4061-8. P. 14.
- ↑ Dempsey, David; Kelliher, Felicity (2018). Industry Trends in Cloud Computing: Alternative Business-to-Business Revenue Models. Springer International Publishing. ISBN 978-3-319-87693-1. P. 2.