Amazon PhotosPlus discontinuation: Difference between revisions

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Amazon PhotosPlus was a subscription-based service that offered users the ability to display their chosen photos on their devices as the "primary content". Additionally, it provided 25GB of Amazon Photos storage, and cost $2 per month. Announced<ref>[https://www.pocket-lint.com/what-is-amazon-photosplus/ What is Amazon PhotosPlus]</ref> in October 2023, Amazon sent an email informing its users that they were discontinuing<ref>[https://www.threads.net/@wheelsee/post/C-58LrqSbYW?xmt=AQGzdSySswLxRPEtQdHvzY0PMn5k0eXCG2lzMqmc0irZoIQ Email sent to all PhotosPlus users informing them of the cancellation of the service]</ref> the service, cancelling it on September 12, 2024.

Amazon PhotosPlus was a subscription-based service that offered users the ability to display their chosen photos on their devices as the "primary content". Additionally, it provided 25GB of Amazon Photos storage, and cost $2 per month. Announced<ref>[https://www.pocket-lint.com/what-is-amazon-photosplus/ What is Amazon PhotosPlus]</ref> in October 2023, Amazon sent an email informing its users that they were discontinuing<ref>[https://www.threads.net/@wheelsee/post/C-58LrqSbYW?xmt=AQGzdSySswLxRPEtQdHvzY0PMn5k0eXCG2lzMqmc0irZoIQ Email sent to all PhotosPlus users informing them of the cancellation of the service]</ref> the service, cancelling it on September 12, 2024. This discontinuation has been described as an example of a [[retroactively amended purchase]].

== Product History ==

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== Impact ==

=== Customer Response ===

The discontinuation caused ~~massive~~ customer backlash<ref>[https://www.reddit.com/r/amazonecho/comments/1ex6ar4/amazon_discontinuing_the_photos_part_of_the_echo/ Reddit discussion of PhotosPlus discontinuation]</ref>, particularly because:

The discontinuation caused substantial customer backlash<ref>[https://www.reddit.com/r/amazonecho/comments/1ex6ar4/amazon_discontinuing_the_photos_part_of_the_echo/ Reddit discussion of PhotosPlus discontinuation]</ref>, particularly because:

* Customers paid a premium ($10) for hardware that would lose its primary distinguishing feature of avoiding ads

* The product lifecycle was less than one year

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* Accessing photos through Settings > Clock & Photo Display

While users kept access to their 25GB of Amazon Photos storage, the devices defaulted to showing ads & promotions after three hours of photo display, which removed the primary reason customers chose the Photos Edition variant~~. Amazon took away what they bought and sold their customers~~.

While users kept access to their 25GB of Amazon Photos storage, the devices defaulted to showing ads & promotions after three hours of photo display, which removed the primary reason customers chose the Photos Edition variant.

== References ==

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-Amazon PhotosPlus was a subscription-based service that offered users the ability to display their chosen photos on their devices as the "primary content". Additionally, it provided 25GB of Amazon Photos storage, and cost $2 per month. Announced<ref>[https://www.pocket-lint.com/what-is-amazon-photosplus/ What is Amazon PhotosPlus]</ref> in October 2023, Amazon sent an email informing its users that they were discontinuing<ref>[https://www.threads.net/@wheelsee/post/C-58LrqSbYW?xmt=AQGzdSySswLxRPEtQdHvzY0PMn5k0eXCG2lzMqmc0irZoIQ Email sent to all PhotosPlus users informing them of the cancellation of the service]</ref> the service, cancelling it on September 12, 2024.
+Amazon PhotosPlus was a subscription-based service that offered users the ability to display their chosen photos on their devices as the "primary content". Additionally, it provided 25GB of Amazon Photos storage, and cost $2 per month. Announced<ref>[https://www.pocket-lint.com/what-is-amazon-photosplus/ What is Amazon PhotosPlus]</ref> in October 2023, Amazon sent an email informing its users that they were discontinuing<ref>[https://www.threads.net/@wheelsee/post/C-58LrqSbYW?xmt=AQGzdSySswLxRPEtQdHvzY0PMn5k0eXCG2lzMqmc0irZoIQ Email sent to all PhotosPlus users informing them of the cancellation of the service]</ref> the service, cancelling it on September 12, 2024. This discontinuation has been described as an example of a [[retroactively amended purchase]].
 == Product History ==
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 == Impact ==
 === Customer Response ===
-The discontinuation caused massive customer backlash<ref>[https://www.reddit.com/r/amazonecho/comments/1ex6ar4/amazon_discontinuing_the_photos_part_of_the_echo/ Reddit discussion of PhotosPlus discontinuation]</ref>, particularly because:
+The discontinuation caused substantial customer backlash<ref>[https://www.reddit.com/r/amazonecho/comments/1ex6ar4/amazon_discontinuing_the_photos_part_of_the_echo/ Reddit discussion of PhotosPlus discontinuation]</ref>, particularly because:
 * Customers paid a premium ($10) for hardware that would lose its primary distinguishing feature of avoiding ads
 * The product lifecycle was less than one year
@@ Line 27: / Line 27: @@
 * Accessing photos through Settings > Clock & Photo Display
-While users kept access to their 25GB of Amazon Photos storage, the devices defaulted to showing ads & promotions after three hours of photo display, which removed the primary reason customers chose the Photos Edition variant. Amazon took away what they bought and sold their customers.
+While users kept access to their 25GB of Amazon Photos storage, the devices defaulted to showing ads & promotions after three hours of photo display, which removed the primary reason customers chose the Photos Edition variant.
 == References ==