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Pitboss Grills: Difference between revisions

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| Official Website = https://pitboss-grills.com
| Official Website = https://pitboss-grills.com
| Logo = PitBossGrills.png
| Logo = PitBossGrills.png
}}'''Pit Boss Grills requires an account on their servers to access features of the grill remotely.'''
}}Pit Boss Grills requires an account on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.


Nowhere on their website or packaging is the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed. Their own video titled [https://www.pitboss-grills.com/pages/app "How to setup and connect your Pit boss using the new Pit Boss app"] omits the fact you need to tie a portion of your smokers functionality to their servers.  
The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).


The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away). This is likely after a few hours of assembly when people are just wanting to do a burn-off and test things out.
You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.  


[https://play.google.com/store/apps/details?id=com.pitbossgrills.app&hl=en_US Page after page of 1-star reviews] for the app do little good when in all likeliness they would never be seen until after the unit has already been purchased. You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.
It is similar to [[Bait-and-switch]] to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.
 
The grills themselves seem solidly built and work well with the onboard control panel. It just feels scummy and a bit bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. If a $50 router will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer, it is unacceptable for a device like this to hold functionality hostage.
[[Category:Pit Boss Grills]]
[[Category:Pit Boss Grills]]

Revision as of 15:26, 4 September 2025

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Pitboss Grills
Basic information
Founded 1999
Legal structure Private
Industry Manufacturing
Official website https://pitboss-grills.com

Pit Boss Grills requires an account on their servers to access features of the grill remotely. Their website or packaging doesn’t give you the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed.

The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away).

You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine.

It is similar to Bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. Some $50 routers will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer. The grills, however, hold functionality hostage.