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Miku charges subscription for previously free features: Difference between revisions

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m JackFromWisconsin moved page Miku Charges Subscription for Previously Free Features to Miku charges subscription for previously free features: Misspelled title: Not in sentence case
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{{IncidentCargo
{{IncidentCargo
|Company=Miku
|Company=Miku
|StartDate=2023-09-15
|EndDate=
|Status=Active
|Status=Active
|ArticleType=Service
|ProductLine=Miku Pro Smart Baby Monitor
|Type=Digital restrictions, Terms of Service, Cloud lockout
|Product=Miku Pro Smart Baby Monitor
|Description=On September 15 2023, Miku revoked previously free baby monitor features, now selling them for $9.99 under care+ subscription.
|ArticleType=Incident
|Type=Digital Restriction, Terms of Service, Cloud Lockout
|Description=Miku revoked previously free baby monitor features, now selling them for $9.99/mo under the "Care+" subscription.
}}
}}
==Incident==
==Incident==
[[File:Miku email to customers.png|alt=Miku Email to Customers on September 15, 2023|thumb|Miku Email to Customers on September 15, 2023]]
[[File:Miku email to customers.png|alt=Miku Email to Customers on September 15, 2023|thumb|Miku Email to Customers on September 15, 2023]]
Through the acquisition of Miku Inc by Innovative Health Monitoring LLC, Miku sent out an email notice to all of their users on September 15'th 2023 detailing changes to the access Miku customers have to features on their Miku device starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " <ref>{{Cite web |title=Letter to Customers |url=https://assets.mikucloud.com/Innovative_Health_Monitoring-Letter_to_Customers.pdf |url-status=live |archive-url=https://web.archive.org/web/20231010081331/https://assets.mikucloud.com/Innovative_Health_Monitoring-Letter_to_Customers.pdf |archive-date=10 Oct 2023 |access-date=4 Apr 2025}}</ref>  
Through the acquisition of Miku Inc by Innovative Health Monitoring LLC, Miku sent out an email notice to all of their users on September 15, 2023 detailing changes to the access Miku customers have to features on their Miku device starting October 1, 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee."<ref>{{Cite web |title=Letter to Customers |url=https://assets.mikucloud.com/Innovative_Health_Monitoring-Letter_to_Customers.pdf |url-status=live |archive-url=https://web.archive.org/web/20231010081331/https://assets.mikucloud.com/Innovative_Health_Monitoring-Letter_to_Customers.pdf |archive-date=10 Oct 2023 |access-date=4 Apr 2025}}</ref>


===Changes made===
===Changes made===
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