Inactive account deletion: Difference between revisions

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* [[Microsoft]] has a deletion policy on inactive accounts in which accounts that are not used for 2 years or more may be scheduled to be deleted. Any account that has been locked for more than two years will also be considered "inactive" and will be closed. Before the deletion of the inactive account, users may get an email or text message warning that their account is scheduled to be deleted.<ref>https://support.microsoft.com/en-us/topic/microsoft-account-activity-policy-7c0a9fa7-0982-b7c6-fd72-df852b63699f</ref>

* [[Protonmail]] announced a policy in 2022 which entails the deletion of inactive accounts, resulting in a major controversy where many users voice their concerns on the decision.<ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref> In response to these concerns, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref> As of 2025 many users continue to voice their concerns regarding the inactive account policy, while advocating for sensible measures such as deleting only the contents in the inactive accounts while sparing the accounts themselves.<ref>https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48235556-inactive-account-policy-keep-account-when-deleti</ref><ref>https://proton.me/support/inactive-accounts</ref>

* Trello, which is owned by Atlassian, has a "Dormant Trello account policy" which said that accounts that are not logged in for more than two years could be subjected to deletions.<ref>https://support.atlassian.com/trello/docs/dormant-trello-account-policy/</ref>

==References==

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 * [[Microsoft]] has a deletion policy on inactive accounts in which accounts that are not used for 2 years or more may be scheduled to be deleted. Any account that has been locked for more than two years will also be considered "inactive" and will be closed. Before the deletion of the inactive account, users may get an email or text message warning that their account is scheduled to be deleted.<ref>https://support.microsoft.com/en-us/topic/microsoft-account-activity-policy-7c0a9fa7-0982-b7c6-fd72-df852b63699f</ref>
 * [[Protonmail]] announced a policy in 2022 which entails the deletion of inactive accounts, resulting in a major controversy where many users voice their concerns on the decision.<ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref> In response to these concerns, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref> As of 2025 many users continue to voice their concerns regarding the inactive account policy, while advocating for sensible measures such as deleting only the contents in the inactive accounts while sparing the accounts themselves.<ref>https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48235556-inactive-account-policy-keep-account-when-deleti</ref><ref>https://proton.me/support/inactive-accounts</ref>
+* Trello, which is owned by Atlassian, has a "Dormant Trello account policy" which said that accounts that are not logged in for more than two years could be subjected to deletions.<ref>https://support.atlassian.com/trello/docs/dormant-trello-account-policy/</ref>
 ==References==