Smartwool adds forced arbitration to EULA: Difference between revisions

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==Post-purchase EULA Modification==
==Post-purchase EULA Modification==
On March 29, 2024 Smartwool emailed a list of their account holders stating that they were opting them into [[Forced arbitration|forced arbitration]]<ref>
On March 29, 2024 Smartwool emailed a list of their account holders stating that they were opting them into [[Forced arbitration|forced arbitration]]<ref>
{{cite web  
{{cite web |last=Rossmann |first=Louis |date=2 April 2024 |title=Forced Arbitration On SOCKS! Purposely Difficult Opt Out Scam Explained |url=https://www.youtube.com/watch?v=670rwHz1WV8 |url-status=live |archive-url=https://preservetube.com/watch?v=670rwHz1WV8 |archive-date=9 Feb 2026 |access-date=19 Feb 2025 |website=Youtube}}</ref>, and to opt out, they were required to send a letter "via USPS Priority Mail". Customers could not simply reply to the email to opt out.<ref>
|first=Louis
|last=Rossmann
|date=2 April 2024
|title=Forced Arbitration On SOCKS! Purposely Difficult Opt Out Scam Explained
|url=https://www.youtube.com/watch?v=670rwHz1WV8
|website=Youtube
|url-status=live
|access-date=19 Feb 2025
}}</ref>, and to opt out, they were required to send a letter "via USPS Priority Mail". Customers could not simply reply to the email to opt out.<ref>
{{cite web  
{{cite web  
|author=<!--not cited-->
|author=<!--not cited-->
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|access-date=19 Feb 2025
|access-date=19 Feb 2025
}}</ref> Priority Mail costs more than First Class mail<ref>
}}</ref> Priority Mail costs more than First Class mail<ref>
{{cite web  
{{cite web |author=<!-- not cited--> |title=Mail & Shipping Services |url=https://www.usps.com/ship/mail-shipping-services.htm |url-status=live |archive-url=https://web.archive.org/web/20250320224509/https://www.usps.com/ship/mail-shipping-services.htm |archive-date=20 Mar 2025 |access-date=19 Feb 2025 |website=USPS.com}}</ref> that someone would commonly use to send such a letter.{{CitationNeeded}} <!-- This section was (re)written by a non-US person that has never used USPS. May be lacking so adding CitationNeeded to be safe -->
|author=<!-- not cited-->
|title=Mail & Shipping Services
|url=https://www.usps.com/ship/mail-shipping-services.htm
|website=USPS.com
|url-status=live
|access-date=19 Feb 2025
}}</ref> that someone would commonly use to send such a letter.{{CitationNeeded}} <!-- This section was (re)written by a non-US person that has never used USPS. May be lacking so adding CitationNeeded to be safe -->
===Differences Between Pre-purchase and Post-purchase EULA===
===Differences Between Pre-purchase and Post-purchase EULA===
The original EULA before the wave of emails<ref>
The original EULA before the wave of emails<ref>