Inactive account deletion: Difference between revisions

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*[[Protonmail]] announced a policy in 2022 which entails the deletion of inactive accounts, resulting in a major controversy where many users voice their concerns on the decision.<ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref> In response to these concerns, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref> As of 2025 many users continue to voice their concerns regarding the inactive account policy, while advocating for sensible measures such as deleting only the contents in the inactive accounts while sparing the accounts themselves.<ref>https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48235556-inactive-account-policy-keep-account-when-deleti</ref><ref>https://proton.me/support/inactive-accounts</ref>

*Trello, which is owned by Atlassian, has a "Dormant Trello account policy" which said that accounts that are not logged in for more than two years could be subjected to deletions.<ref>https://support.atlassian.com/trello/docs/dormant-trello-account-policy/</ref>

*Tutanota, an email service based in Germany, deletes inactive free accounts after ~~dix~~ months of inactivity, although unlike Protonmail, they explicitly allow the possibility of username revival and recovery provided that the user has the correct credentials and creates a paid email account where the revived username would be used as an alias.<ref>https://tuta.com/support/security</ref>

*Tutanota, an email service based in Germany, deletes inactive free accounts after six months of inactivity, although unlike Protonmail, they explicitly allow the possibility of username revival and recovery provided that the user has the correct credentials and creates a paid email account where the revived username would be used as an alias.<ref>https://tuta.com/support/security</ref>

*[[Twitch]] had implemented deletions of accounts that are not logged in for long periods while reclaiming their usernames in 2017 at least once.<ref>https://blog.twitch.tv/en/2017/01/06/username-rename-recycling-policy-update-882431cb966b/</ref>

*[[X Corp|X]], formerly known as Twitter, had in 2023 announced its intentions to delete inactive accounts, although following public backlash it had retracted the decision, saying that inactive accounts would be archived instead while their handles would be freed. Despite the retraction, there are at least one anecdotal reports which alleged X had deleted suspended accounts that are not logged in for a long time.<ref>https://www.reuters.com/technology/twitter-remove-inactive-accounts-2023-05-08/</ref><ref>https://www.bbc.com/news/technology-65533014</ref><ref>https://www.pbs.org/newshour/economy/twitter-is-purging-inactive-accounts-including-people-who-have-died-angering-those-still-grieving</ref><ref>https://old.reddit.com/r/DataHoarder/comments/1db1sru/twitter_is_silently_deleting_some_suspended/</ref>

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 *[[Protonmail]] announced a policy in 2022 which entails the deletion of inactive accounts, resulting in a major controversy where many users voice their concerns on the decision.<ref>https://old.reddit.com/r/ProtonMail/comments/u3ejjp/protonmails_dormant_policy_is_now_in_effect/</ref><ref>https://old.reddit.com/r/DataHoarder/comments/u3g406/protonmails_dormant_policy_is_now_in_effect/</ref> In response to these concerns, Protonmail added an exemption where the inactive account policy would not apply to any accounts which had premium subscriptions at one point, although the exemption was revoked as of 2024. Protonmail accounts that were created before April 9, 2024 has a two year grace period before being subjected to the policy, as opposed to one year for newer accounts.<ref>https://old.reddit.com/r/ProtonMail/comments/uca15y/update_to_our_inactive_account_policy/</ref><ref>https://www.ghacks.net/2022/04/27/protonmail-will-not-delete-inactive-user-accounts-for-former-premium-subscribers/</ref><ref>https://proton.me/support/inactive-accounts</ref> In some cases users have reported success in recovering their inactive accounts after being locked under the policy.<ref>https://old.reddit.com/r/ProtonMail/comments/1i7gbd7/account_is_no_longer_available_due_to_inactivity/</ref> As of 2025 many users continue to voice their concerns regarding the inactive account policy, while advocating for sensible measures such as deleting only the contents in the inactive accounts while sparing the accounts themselves.<ref>https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48235556-inactive-account-policy-keep-account-when-deleti</ref><ref>https://proton.me/support/inactive-accounts</ref>
 *Trello, which is owned by Atlassian, has a "Dormant Trello account policy" which said that accounts that are not logged in for more than two years could be subjected to deletions.<ref>https://support.atlassian.com/trello/docs/dormant-trello-account-policy/</ref>
-*Tutanota, an email service based in Germany, deletes inactive free accounts after dix months of inactivity, although unlike Protonmail, they explicitly allow the possibility of username revival and recovery provided that the user has the correct credentials and creates a paid email account where the revived username would be used as an alias.<ref>https://tuta.com/support/security</ref>
+*Tutanota, an email service based in Germany, deletes inactive free accounts after six months of inactivity, although unlike Protonmail, they explicitly allow the possibility of username revival and recovery provided that the user has the correct credentials and creates a paid email account where the revived username would be used as an alias.<ref>https://tuta.com/support/security</ref>
 *[[Twitch]] had implemented deletions of accounts that are not logged in for long periods while reclaiming their usernames in 2017 at least once.<ref>https://blog.twitch.tv/en/2017/01/06/username-rename-recycling-policy-update-882431cb966b/</ref>
 *[[X Corp|X]], formerly known as Twitter, had in 2023 announced its intentions to delete inactive accounts, although following public backlash it had retracted the decision, saying that inactive accounts would be archived instead while their handles would be freed. Despite the retraction, there are at least one anecdotal reports which alleged X had deleted suspended accounts that are not logged in for a long time.<ref>https://www.reuters.com/technology/twitter-remove-inactive-accounts-2023-05-08/</ref><ref>https://www.bbc.com/news/technology-65533014</ref><ref>https://www.pbs.org/newshour/economy/twitter-is-purging-inactive-accounts-including-people-who-have-died-angering-those-still-grieving</ref><ref>https://old.reddit.com/r/DataHoarder/comments/1db1sru/twitter_is_silently_deleting_some_suspended/</ref>