H&R Block: Difference between revisions

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=== FTC Case on the Matter of Consumer Protection deceptive/misleading conduct, Finance Advertising, and Marketing Online Advertising ===

In February 2024, the Federal Trade Commission (FTC) filed an administrative complaint against H&R Block, alleging that the company engaged in deceptive marketing and unfair practices. The complaint centered on the company's advertisements for "free" online tax filing, which the FTC stated were misleading to consumers. The FTC alleged that H&R Block marketed its products as "free" when, in reality, they were not free for many consumers. The advertisements often contained language in fine print limiting the offer to "simple returns," a term the FTC noted was not clearly defined and whose definition changed multiple times in recent years.<ref>{{Cite web |date=2025-01-08 |title=H&R Block, In the Matter of |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |url-status=live |access-date=2025-02-05 |website=Federal Trade Commission}}</ref>

In February 2024, the Federal Trade Commission (FTC) filed an administrative complaint against H&R Block, alleging that the company engaged in deceptive marketing and unfair practices. The complaint centered on the company's advertisements for "free" online tax filing, which the FTC stated were misleading to consumers. The FTC alleged that H&R Block marketed its products as "free" when, in reality, they were not free for many consumers. The advertisements often contained language in fine print limiting the offer to "simple returns," a term the FTC noted was not clearly defined and whose definition changed multiple times in recent years.<ref>{{Cite web |date=2025-01-08 |title=H&R Block, In the Matter of |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |url-status=live |access-date=2025-02-05 |website=Federal Trade Commission |archive-url=http://web.archive.org/web/20251107090237/https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |archive-date=7 Nov 2025}}</ref>

The Commission alleged that H&R Block designed its online products to present an "obstacle course" to consumers, pressuring them into overpaying for services.

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 === FTC Case on the Matter of Consumer Protection deceptive/misleading conduct, Finance Advertising, and Marketing Online Advertising ===
 {{Main|link to the main CR Wiki article}}
-In February 2024, the Federal Trade Commission (FTC) filed an administrative complaint against H&R Block, alleging that the company engaged in deceptive marketing and unfair practices. The complaint centered on the company's advertisements for "free" online tax filing, which the FTC stated were misleading to consumers. The FTC alleged that H&R Block marketed its products as "free" when, in reality, they were not free for many consumers. The advertisements often contained language in fine print limiting the offer to "simple returns," a term the FTC noted was not clearly defined and whose definition changed multiple times in recent years.<ref>{{Cite web |date=2025-01-08 |title=H&R Block, In the Matter of |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |url-status=live |access-date=2025-02-05 |website=Federal Trade Commission}}</ref>
+In February 2024, the Federal Trade Commission (FTC) filed an administrative complaint against H&R Block, alleging that the company engaged in deceptive marketing and unfair practices. The complaint centered on the company's advertisements for "free" online tax filing, which the FTC stated were misleading to consumers. The FTC alleged that H&R Block marketed its products as "free" when, in reality, they were not free for many consumers. The advertisements often contained language in fine print limiting the offer to "simple returns," a term the FTC noted was not clearly defined and whose definition changed multiple times in recent years.<ref>{{Cite web |date=2025-01-08 |title=H&R Block, In the Matter of |url=https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |url-status=live |access-date=2025-02-05 |website=Federal Trade Commission |archive-url=http://web.archive.org/web/20251107090237/https://www.ftc.gov/legal-library/browse/cases-proceedings/hr-block-matter |archive-date=7 Nov 2025}}</ref>
 The Commission alleged that H&R Block designed its online products to present an "obstacle course" to consumers, pressuring them into overpaying for services.