Chipotle: Difference between revisions

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==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Misleading Advertisement regarding contents of Calories in products (2016)===

In November, three customers filed a lawsuit against Chipotle for falsely advertising the quantity of calories contained in various products after eating a Chorizo Burrito that indicated the product will contain 300 calories with an in-store sign, however the actual contents amounted to over 1000 calories.<ref>{{Cite web |last=McNeal |first=Stephanie |date=22 November 2016 |title=People Are Furious With Chipotle Because They Thought A Burrito Was 300 Calories |url=https://www.buzzfeednews.com/article/stephaniemcneal/not-300-calories |url-status=live |access-date=13 March 2026 |website=BuzzFeed News}}</ref> Chipotle responded via a tweet on twitter (now formarly X) saying; "I'm sorry for the confusion, but we'll make things more clear next time. The 300 calories is for the chorizo."<ref>{{Cite web |date=24 November 2016 |title=Chipotle sued over misleading '300-Calorie' burrit |url=https://abc13.com/post/chipotle-sued-over-misleading-300-calorie-burrito/1623869/ |url-status=live |access-date=13 March 2026 |website=ABC13}}</ref> The lawsuit reached a settlement in October 2017 that resulted in Chipotle changing their signs to display correct calories contents and rewarding the plaintiffs $5000.<ref name=":0" />

===Chipotle Used Customers Faces without their consent (2017)===

In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.<ref>{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref>

In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.<ref name=":0">{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref>

~~===Misleading Advertisement regarding contents of Calories in products===~~

===2017 Data Breach===

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==See also==

* [[Taco Bell]]

*[[Taco Bell]]

* [[Chick-fil-A]]

*[[Chick-fil-A]]

* [[Arby's]]

*[[Arby's]]

==References==

@@ Line 12: / Line 12: @@
 ==Incidents==
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Misleading Advertisement regarding contents of Calories in products (2016)===
+In November, three customers filed a lawsuit against Chipotle for falsely advertising the quantity of calories contained in various products after eating a Chorizo Burrito that indicated the product will contain 300 calories with an in-store sign, however the actual contents amounted to over 1000 calories.<ref>{{Cite web |last=McNeal |first=Stephanie |date=22 November 2016 |title=People Are Furious With Chipotle Because They Thought A Burrito Was 300 Calories |url=https://www.buzzfeednews.com/article/stephaniemcneal/not-300-calories |url-status=live |access-date=13 March 2026 |website=BuzzFeed News}}</ref> Chipotle responded via a tweet on twitter (now formarly X) saying; "I'm sorry for the confusion, but we'll make things more clear next time. The 300 calories is for the chorizo."<ref>{{Cite web |date=24 November 2016 |title=Chipotle sued over misleading '300-Calorie' burrit |url=https://abc13.com/post/chipotle-sued-over-misleading-300-calorie-burrito/1623869/ |url-status=live |access-date=13 March 2026 |website=ABC13}}</ref> The lawsuit reached a settlement in October 2017 that resulted in Chipotle changing their signs to display correct calories contents and rewarding the plaintiffs $5000.<ref name=":0" />
 ===Chipotle Used Customers Faces without their consent (2017)===
-In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.<ref>{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref>
+In January, Leah Caldwell filed a lawsuit against Chipotle for unlawful advertisement and marketing of her photo, seeking over $2.2 billion in damages.<ref>{{Cite web |date=25 January 2017 |title=Using a Person's Image for Commercial Purposes: Lessons Learned from the Chipotle $2.2 Billion Lawsuit |url=https://www.tarterkrinsky.com/insights/using-a-persons-image-for-commercial-purposes-lessons-learned-from-the-chipotle-2-2-billion-lawsuit |url-status=live |access-date=13 March 2026 |website=TarterKrinsky & Drogin}}</ref> In 2006, Leah Caldwell sat in a Chitpotle restaurant when photographer Steve Adams took a photo of her while eating. Before leaving, Steve Adams asked her to sign the sign a release form, however she declined.<ref>{{Cite web |last=Pham |first=Peter |date=6 January 2017 |title=Chipotle Faces $2 Billion Lawsuit For Allegedly Using Photo Of Woman Without Permission |url=https://www.foodbeast.com/news/chipotle-2billion-photo/ |url-status=live |access-date=13 March 2026 |website=FoodBeast}}</ref> 8 years later around December, she discovered her photo was used as promotion Florida and Califronian chipotle restaurant up till 2015.<ref>{{Cite web |last=Hillen |first=Brittany |date=9 January 2017 |title=Chipotle sued for $2.2b for allegedly using woman's photo without permission |url=https://www.dpreview.com/news/0452748489/chipotle-sued-for-2-2b-for-allegedly-using-womans-photo-without-permission |url-status=live |access-date=13 March 2026 |website=DPreview}}</ref><ref>{{Cite web |date=22 November 2022 |title=A Woman Is Suing Chipotle For $2.2 Billion |url=https://www.hotnewhiphop.com/468369-a-woman-is-suing-chipotle-for-s22-billion-news |url-status=live |access-date=13 March 2026 |website=HnHH}}</ref> The Lawsuit reached a settlement in 2017, however specific details surrounding the agreement remain unknown.<ref name=":0">{{Cite web |last=Smith |first=Jacob |date=31 October 2024 |title=13 Shady Things You Can't Ignore About Chipotle |url=https://www.thetakeout.com/1697181/shady-things-about-chipotle/ |url-status=live |access-date=13 March 2026 |website=TheTakeout}}</ref>
-===Misleading Advertisement regarding contents of Calories in products===
 ===2017 Data Breach===
@@ Line 102: / Line 103: @@
 ==See also==
-* [[Taco Bell]]
+*[[Taco Bell]]
-* [[Chick-fil-A]]
+*[[Chick-fil-A]]
-* [[Arby's]]
+*[[Arby's]]
 ==References==