Revolut

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Revolut

Basic Information
Release Year
Product Type	Digital Banking
In Production
Official Website	https://revolut.com

Revolut is a global financial technology company headquartered in London and founded in July 2015 by Nik Storonskiy and Vlad Yatsenko. As of March 2026, Revolut has over 70 million customers and supports transfers across more than 160 countries and regions. It was valued at $75 billion in November 2025. Its services include bank accounts, debit cards, credit cards, currency exchange, stock trading, cryptocurrency exchange and peer to peer payments.

Consumer-impact summary

Forced app download

The web experience cannot be used to make purchases, but only for checking balance, limited transaction history, freezing or unfreezing cards, blocking and unblocking their PIN and other card security settings." This effectively forces the user to make use of the mobile app.

Freemium with personal data concerns

Revolut earns money from subscriptions plans to access extra features. Most prominent being bigger withdrawal limits and travel insurance. Regardless of subscription status, Revolut optionally suggests that customers link their bank accounts to "give a complete picture of your spending and saving." While this access is read-only, it poses serious privacy concerns. Financial services are required by law to implement extensive KYC, but the issue of extracting more information than needed reflects a broader trend in the digital industry to lure customers into free services where their sharing personal information becomes the revenue strategy, effectively forcing unknowing customers to "pay with their data". Data which includes:

• Phone number
• Date of birth
• Email address
• Full legal name
• Home address
• Aircode
• ID
• Microphone permissions without disclosure as to why

Further data Collected:

• "details of the device you use (for example, your phone, computer or tablet)"
• IP address
• Browser type and version
• Time zone setting
• Device language
• Operating system and platform
• Type of device you use
• Whether your device uses a virtual private network (VPN)
• A unique device identifier
• Mobile network information
• Your mobile operating system
• Type of mobile browser you use
• Links clicked on the website or Revolut app (including date and time stamp)
• Length of visits to certain pages
• Page interaction information (such as scrolling and clicks)
• Methods used to browse away from the page
• Types of apps and other metadata about the device
• Information from devices contacts list
• Behavioural biometric data
• Detailed device settings
• GPS location

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Revolut category.

App explicitly blocked on Android ROMs claiming data security reasons (2024 - Present):

Main article: Revolut blocked access for users with custom OS

In November 2024, Revolut pushed an update that removed support to users with custom OS on their device. The change was announced through an in-app message, which was shown after a user tried to log in. The change also affected users whom already had an account and funds at the Company.

Revolut verify ID email spam

Main article: Revolut verify ID email spam

When a customer does not complete their account setup Revolut sends them emails to pressure them to finish account setup.

See also

• Chase Bank
• PayPal