Activision Blizzard account lock and forced arbitration: Difference between revisions
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The new Blizzard EULA starts with the following clause in bold, binding users to [[Forced Arbitration]]:<blockquote>'''THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN THE SECTION TITLED "DISPUTE RESOLUTION." THIS AGREEMENT AFFECTS YOUR RIGHTS WITH RESPECT TO ANY "DISPUTE" BETWEEN YOU AND BLIZZARD AND MAY REQUIRE YOU TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION, AND NOT IN COURT.'''</blockquote> | The new Blizzard EULA starts with the following clause in bold, binding users to [[Forced Arbitration]]:<blockquote>'''THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN THE SECTION TITLED "DISPUTE RESOLUTION." THIS AGREEMENT AFFECTS YOUR RIGHTS WITH RESPECT TO ANY "DISPUTE" BETWEEN YOU AND BLIZZARD AND MAY REQUIRE YOU TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION, AND NOT IN COURT.'''</blockquote> | ||
Users who reject the EULA have limited recourse in refunds:<blockquote>IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO INSTALL, COPY, OR USE THE BLIZZARD PLATFORM OR GAMES. IF YOU REJECT THE TERMS OF THIS AGREEMENT WITHIN FOURTEEN (14) DAYS AFTER YOUR PURCHASE OF A GAME FROM BLIZZARD, YOU MAY CONTACT BLIZZARD THROUGH <nowiki>https://us.battle.net/support/en/</nowiki> TO INQUIRE ABOUT A FULL REFUND OF THE PURCHASE PRICE OF THAT GAME.</blockquote> | Users who reject the EULA have limited recourse in refunds:<blockquote>IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO INSTALL, COPY, OR USE THE BLIZZARD PLATFORM OR GAMES. IF YOU REJECT THE TERMS OF THIS AGREEMENT WITHIN FOURTEEN (14) DAYS AFTER YOUR PURCHASE OF A GAME FROM BLIZZARD, YOU MAY CONTACT BLIZZARD THROUGH <nowiki>https://us.battle.net/support/en/</nowiki> TO INQUIRE ABOUT A FULL REFUND OF THE PURCHASE PRICE OF THAT GAME.</blockquote> | ||
{{Important|This clause would apply to any online services for games, such as Warcraft 3, which could be purchased as early as 2002.<ref>Wikipedia article on Warcraft III https://en.wikipedia.org/wiki/Warcraft_III:_Reign_of_Chaos</ref> Such purchases are far outside the 14-day refund window.}} | {{Important|This clause would apply to any online services for games, such as Warcraft 3, which could be purchased as early as 2002.<ref>Wikipedia article on Warcraft III https://en.wikipedia.org/wiki/Warcraft_III:_Reign_of_Chaos</ref> Such purchases are far outside the 14-day refund window.}} | ||