Hisense H9G Smart TV: Difference between revisions
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The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>{{Cite web |last=@SalemTechsperts |date=9 Apr 2024 |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |url-status=live |access-date=24 May 2025 |website=[[YouTube]]}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |last=@ThatIrishGuy74 |title=H9G main Board problems |url=https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |url-status=live |access-date=24 May 2025 |website=[[Reddit]]}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |url-status=live |access-date=24 May 2025 |website=[[Hisense]]}}</ref> OEM SK hynix H26M41204HPR chips could not be found online. | The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.<ref>{{Cite web |last=@SalemTechsperts |date=9 Apr 2024 |title=Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts |url=https://www.youtube.com/watch?v=7MkmLH-uOwI |url-status=live |access-date=24 May 2025 |website=[[YouTube]]}}</ref> Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.<ref>{{Cite web |last=@ThatIrishGuy74 |title=H9G main Board problems |url=https://www.reddit.com/r/Hisense/comments/s9ap2d/h9g_main_board_problems/ |url-status=live |access-date=24 May 2025 |website=[[Reddit]]}}</ref> Hisense also made replacement main boards unavailable.<ref>{{Cite web |title=270342 Hisense Main Board |url=https://hisense.encompass.com/item/12583046/Hisense/270342/ |url-status=live |access-date=24 May 2025 |website=[[Hisense]]}}</ref> OEM SK hynix H26M41204HPR chips could not be found online. | ||
On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |date=17 Nov 2024 |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |url-status=live |access-date=24 May 2025 |website=www.lawinc.com}}</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref> | On September 26, 2024, Matthew Deyell filed a [[class action lawsuit]] against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.<ref>{{Cite web |date=17 Nov 2024 |title=Hisense’s Smart TV Disaster: The Class Action Lawsuit You Need to Know About |url=https://www.lawinc.com/hisense-smart-tv-class-action-lawsuit |url-status=live |access-date=24 May 2025 |website=www.lawinc.com}}</ref><ref>[https://www.hisense-usa.com/televisions/all-tvs?filter=%255B%257B%2522id%2522%253A10%252C%2522type%2522%253A%2522CF%2522%252C%2522values%2522%253A%255B%2522Android%2520TV%2522%255D%257D%255D Android TVs] - Hisense USA</ref> | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
Latest revision as of 13:55, 27 June 2025
| Basic Information | |
|---|---|
| Release Year | 2020 |
| Product Type | Smart TV |
| In Production | No |
| Official Website | None found |
Hisense H9G Smart TV was manufactured and sold by Hisense between 2020 and 2023. During that time, it was considered the company's flagship model, and still retails at $1,400 on Amazon as of February 2025.[1] The H9G Smart TV runs off of Android TV operating system and had quite good ratings on internet review sites. Canadian models of this product were called Q9G.[2]
Consumer impact summary[edit | edit source]
Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs.
Incidents[edit | edit source]
Any incidents not mentioned here can be found in the Hisense H9G Smart TV category.
The model H9G/Q9G smart TVs were manufactured using a SK hynix chip on their main board. According to Youtuber Salem Techsperts, a batch of these chips provided to Hisense were defective, causing thousands of smart TVs to fail in the same manner: a bootloading loop.[3] Hisense did not recall the product and provided no recourse for customers who, in some cases, had their TV break within two years of purchase.[4] Hisense also made replacement main boards unavailable.[5] OEM SK hynix H26M41204HPR chips could not be found online.
On September 26, 2024, Matthew Deyell filed a class action lawsuit against Hisense USA Corp for "concealing a known defect and failing to repair or reimburse affected consumers." The lawsuit alleges similar causes and effects occur in "2019-present Hisense 4K Android smart TVs, including the H8, H9, H65, U6, U8, and A6 series," none of which are currently offered on Hisense's website.[6][7]
References[edit | edit source]
- ↑ Delaney, John R. (17 Aug 2020). "Hisense 65H9G Quantum Series Review". PCMag. Retrieved 25 May 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ Tozzi, Alexander; Di Giovanni, Nicholas; Khong, Yannick (11 Nov 2020). "Hisense H9G TV Review". RTINGS.com. Retrieved 24 May 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ @SalemTechsperts (9 Apr 2024). "Why are TV's so disposable? Hisense WiFi / storage full bootloop #tech #pc #technology #shorts". YouTube. Retrieved 24 May 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ @ThatIrishGuy74. "H9G main Board problems". Reddit. Retrieved 24 May 2025.
{{cite web}}: CS1 maint: numeric names: authors list (link) CS1 maint: url-status (link) - ↑ "270342 Hisense Main Board". Hisense. Retrieved 24 May 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Hisense's Smart TV Disaster: The Class Action Lawsuit You Need to Know About". www.lawinc.com. 17 Nov 2024. Retrieved 24 May 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ Android TVs - Hisense USA