Magnuson–Moss Warranty Act: Difference between revisions

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==Summary==
==Summary==
The [[Magnuson–Moss Warranty Act|Magnuson-Moss Warranty Act of 1975]] (''the Act'') is a landmark U.S. federal law (15 U.S.C. § 2301 et seq.) enacted on January 4, 1975, to govern consumer product warranties. Sponsored by Senator Warren G. Magnuson and representative John E. Moss, ''the Act'' was designed to address widespread misuse of warranties by manufactures through unfair disclaimers and misleading practices.
The Magnuson-Moss Warranty Act (MMWA) is a landmark U.S. federal law (15 U.S.C. § 2301 et seq.) enacted on January 4, 1975, to govern consumer product warranties. Sponsored by Senator Warren G. Magnuson and Representative John E. Moss, the Act was designed to address widespread misuse of warranties by manufacturers, particularly through unfair disclaimers and misleading practices <ref name=":0">{{Cite web |last= |first= |date= |title= |url=https://www.autosafety.org/the-magnuson-moss-warranty-act-an-overview/ |website= }}</ref><ref name=":1">{{Cite web |last= |first= |date= |title= |url=https://www.autosafety.org/magnuson-moss-overview/ |website= }}</ref>
 
==Purpose==
Primary objectives:
Its primary objectives are to:
 
*Make warranties more transparent and enforceable for consumers
*Make warranties more transparent and enforceable for consumers.
*Establish federal standards for warranty content and disclosure
*Establish federal standards for warranty content and disclosure.
*Enhance the Federal Trade Commission's (FTC) consumer protection capabilities <ref name=":2">{{Cite web |last= |first= |date= |title= |url=https://connlawpc.com/blog/magnuson-moss-warranty-act/ |website= }}</ref>
*Enhance the Federal Trade Commission's consumer protection capabilities. <ref>{{Cite web |date=August 26, 2023 |title=Magnuson-Moss Warranty Act: A Guide for Consumers |url=https://connlawpc.com/blog/magnuson-moss-warranty-act/ |website=connlawpc.com}}</ref><ref>[https://web.archive.org/web/20250129195020/https://www.ifixit.com/News/74736/warranty-void-stickers-are-illegal-in-the-us-what-about-elsewhere "Warranty Void Stickers Are Illegal in the US. What about Elsewhere?"] - archive.org - archived 2025-01-29</ref>
==Key Provisions==
 
Warranty disclosure standards
Warranty requirements:
:Warranties must be written in clear, simple language and disclose terms conspicuously, they must specify:
 
:*Coverage details and duration
*Disclosure standards
:*Remedies available
**Must disclose terms conspicuously in clear simple language and specify:
:*Exclusions and limitations
***Coverage details and duration.
:*Procedures for obtaining service <ref name=":3">{{Cite web |last= |first= |date= |title= |url=https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law |website= }}</ref>
***Remedies available.
===Full vs. Limited Warranties===
***Exclusions and limitations.
'''Full Warranty'''
***Procedures for obtaining service.<ref name=":1">{{Cite web |date=December 2006 |title=Businessperson's Guide to Federal Warranty Law |url=https://www.ftc.gov/business-guidance/resources/businesspersons-guide-federal-warranty-law |website=ftc.gov}}</ref>
:Must meet federal minimum standards including free repair/replacement, no time limits on implied warranties, and option for refund/replacement after reasonable repair attempts.<ref name=":1"></ref>
 
'''Limited Warranty'''
*Full and limited warranties:
:Any warranty that doesn't meet full warranty standards must be conspicuously designated as "limited".
**Full warranty: Must meet federal minimum standards including free repair/replacement, no time limits on implied warranties, and option for refund/replacement after reasonable repair attempts.<ref>{{Cite web |last=Brooks |first=Michael |title=Magnuson-Moss Overview |url=https://www.autosafety.org/magnuson-moss-overview/ |website=autosafety.org}}</ref>
'''Implied Warranties'''
**Limited warranty: Must be conspicuously designated 'limited' if federal minimum standards are not meet.
:The Act preserves state-law implied warranties (merchantability and fitness for particular purpose) and prohibits their disclaimer when a written warranty is provided.<ref name=":3"></ref>
**Implied Warranties: The Act preserves state-law implied warranties and prohibits their disclaimer when a written warranty is provided.<ref name=":1" />
===Prohibitions===
 
*Tie-In Sales Provisions: Manufacturers cannot require use of specific brands/parts (e.g., OEM parts) unless provided free of charge. <ref name=":4">{{Cite web |last= |first= |date= |title= |url=https://www.autocare.org/government-relations/current-issues/Magnuson-Moss-Warranty-Act |website= }}</ref> <ref name=":5">{{Cite web |last= |first= |date= |title= |url=https://ecogard.com/resources/articles/magnuson-moss-protection-consumers-installers/ |website= }}</ref>
Prohibitions
*Deceptive Warranty Terms: Warranties cannot mislead consumers about coverage or contain unfulfillable promises.3 <ref name=":3"></ref>
 
*Disclaimer of Implied Warranties: When a written warranty or service contract is offered, implied warranties cannot be disclaimed.<ref name=":3"></ref>
* Tie-in sales provisions: requiring the use of specific brands of OEM parts, unless provided for no charge.
===Consumer remedies===
* Deceptive warranty terms: misleading consumers about coverage or containing unfulfillable promises.
Legal action: Consumers can sue for breach of warranty and recover:
* Disclaimer of implied warranties: when service contract or written warranty is offered, implied warranties can not be disclaimed.
*Damages
 
*Costs and expenses
In cases of violation, consumers are encouraged to negotiate with warrantors under arbitration. Additionally, the federal government and consumers are able to file civil suits in the courts.
*Attorney's fees (a significant provision making lawsuits economically viable). <ref name=":0"></ref><ref name=":1"></ref>
 
Alternative Dispute Resolution: The FTC encourages informal settlement procedures, though pre-dispute mandatory arbitration clauses are controversial.<ref name=":1"></ref>
==History of Enforcement==
===Scope and limitations===
 
*Applies only to consumer products (tangible personal property for personal/household use) costing more than $15.<ref>{{Cite web |last= |first= |date= |title= |url=https://www.govtrack.us/congress/bills/93/s356/text |website= }}</ref>
* In 1981 class action alleged ''General Motors'' breached warranties by using ''Chevrolet'' engines in ''Oldsmobiles'' without disclosure. The case involved both written warranty and implied warranty claims under ''the Act''.
*Does not require products to have warranties (can be sold "as is").
* Skelton v. General Motors: In 1981, the  7th Circuit ruled that general advertising claims don't constitute "written warranties" under ''the Act'', limiting the scope of actionable warranty statements.
*Primarily covers written warranties; oral promises are excluded.<ref name=":1"></ref>
* Kolev v. Porsche Cars North America: In 2011, initially found mandatory pre-dispute arbitration clauses violated ''the Act'', this decision was later withdrawn.
*Does not preempt state laws, working alongside state lemon laws and UCC provisions.<ref name=":1"></ref><ref name=":2"></ref>
* Hyundai/Kia Theta II Engine Case (2018): The FTC issued compliance warnings against Hyundai and Kia for attempting to require use of OEM parts to maintain warranty coverage, violating tie-in sales prohibitions. Companies revised their warranty language after FTC intervention.<ref>{{Cite web |last=Dhopate |first=Aishwarya |date=July 31, 2018 |title=Magnuson-Moss: Protection for Consumers and Installers |url=https://ecogard.com/resources/articles/magnuson-moss-protection-consumers-installers/ |website=ecogaurd.com}}</ref>
==Historical enforcement incidents==
* FTC's 2018 Industry-Wide Compliance Warnings: The FTC issued warnings to six major companies about illegal warranty terms, particularly regarding tie-in provisions and improper warranty voiding practices.
*General Motors Engine Interchange Litigation (1981): A class action alleged GM breached warranties by using Chevrolet engines in Oldsmobiles without disclosure. The case involved both written warranty and implied warranty claims under MMWA.<ref name=":1"></ref>
 
*Skelton v. General Motors (1981): The 7th Circuit ruled that general advertising claims don't constitute "written warranties" under MMWA, limiting the scope of actionable warranty statements.
 
*Kolev v. Porsche Cars North America (2011): Initially found pre-dispute mandatory arbitration clauses violated MMWA, though this decision was later withdrawn.
 
*Hyundai/Kia Theta II Engine Case (2018): The FTC issued compliance warnings against Hyundai and Kia for attempting to require use of OEM parts to maintain warranty coverage, violating tie-in sales prohibitions. The companies revised their warranty language after FTC intervention.<ref name=":1"></ref><ref name=":5"></ref>
*FTC's 2018 Industry-Wide Compliance Warnings: The FTC issued warnings to six major companies about illegal warranty terms, particularly regarding tie-in provisions and improper warranty voiding practices.<ref name=":5"></ref>
''The Act'' is an important piece of legislation, but its enforcement is a mixed bag. Although it is enforced, often the fines are little to nothing, which encourages manufacturers to disregard it. This effectively prevents the act from properly keeping vendors accountable.
''The Act'' is an important piece of legislation, but its enforcement is a mixed bag. Although it is enforced, often the fines are little to nothing, which encourages manufacturers to disregard it. This effectively prevents the act from properly keeping vendors accountable.


Toyota held labile for all damages in used car's in-warranty repair case - June 16, 1992. <ref name=":0">[https://web.archive.org/web/20250129195115/https://law.justia.com/cases/north-carolina/court-of-appeals/1992/9110dc643-1.html "Ismael v. Goodman Toyota"] - archive.org - archived 2025-01-29</ref>  
Toyota held labile for all damages in used car's in-warranty repair case - June 16, 1992. <ref name=":10">[https://web.archive.org/web/20250129195115/https://law.justia.com/cases/north-carolina/court-of-appeals/1992/9110dc643-1.html "Ismael v. Goodman Toyota"] - archive.org - archived 2025-01-29</ref>  


"Due to the purchase of the subject vehicle in used `as is' condition, the Defendant (Toyota) dealer assumed and bore no responsibility for subsequent repair of the vehicle or its road worthiness. "  the plaintiff (vehicle owner) was found to be correct and the defendant (toyota) was found liable for damages plaintiff (vehicle owner) suffered as a result of that violation<ref name=":0" />
"Due to the purchase of the subject vehicle in used `as is' condition, the Defendant (Toyota) dealer assumed and bore no responsibility for subsequent repair of the vehicle or its road worthiness. "  the plaintiff (vehicle owner) was found to be correct and the defendant (toyota) was found liable for damages plaintiff (vehicle owner) suffered as a result of that violation<ref name=":10" />


==References==
==References==
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[[Category:US legislation]]
[[Category:US legislation]]