Activision Blizzard account lock and forced arbitration: Difference between revisions
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{{IncidentCargo | |||
|Company=Activision Blizzard | |||
|StartDate=2024-03-21 | |||
|EndDate= | |||
|Status=Active | |||
|ProductLine= | |||
|Product=Battle.net | |||
|ArticleType=Service | |||
|Type=EULA, Terms of Service | |||
|Description=A Battle.net update required users to accept forced arbitration terms or lose access to their account and game library. | |||
}} | |||
On 21 March 2024, [[Activision Blizzard]] blocked access to Blizzard services, requiring customers to accept [[forced arbitration]] terms in the updated Blizzard [[end-user license agreement]] (EULA).<ref>{{Cite web |author= |title=Blizzard End User License Agreement |url=https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement |website=Blizzard |date=21 Mar 2024 |access-date= |url-status=dead |archive-url=https://web.archive.org/web/20241225130154/https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement |archive-date=25 Dec 2024}}</ref> In effect, customers were prevented from accessing their account (including games licensed to them) until they accepted these terms. | On 21 March 2024, [[Activision Blizzard]] blocked access to Blizzard services, requiring customers to accept [[forced arbitration]] terms in the updated Blizzard [[end-user license agreement]] (EULA).<ref>{{Cite web |author= |title=Blizzard End User License Agreement |url=https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement |website=Blizzard |date=21 Mar 2024 |access-date= |url-status=dead |archive-url=https://web.archive.org/web/20241225130154/https://www.blizzard.com/en-us/legal/fba4d00f-c7e4-4883-b8b9-1b4500a402ea/blizzard-end-user-license-agreement |archive-date=25 Dec 2024}}</ref> In effect, customers were prevented from accessing their account (including games licensed to them) until they accepted these terms. | ||