Talk:Article suggestions: Difference between revisions

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:You should be able to add it yourself. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:16, 9 March 2026 (UTC)

== AllTrails sneakily revoked lifetime licenses and forced subscription on users ==

As per title. [https://www.alltrails.com AllTrails] at some point AllTrails was offering lifetime subscriptions that were discontinued in 2019 (see Business Response [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints here]).

They have also had shady marketing practices whereby users believed they were buying perpetual licenses but in reality the T&C had in its small print that these licenses were for a 3-year-plan (again, see earlier comments [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints here] and [https://www.reddit.com/r/alltrails/comments/10r64u1/lifetime_subscription/ here] too).

While this probably doesn't count as "evidence", I know a person who bought one of such lifetime licenses and after a few years a few devices later, they reinstalled AllTails only to find out that their license magically disappeared. They contacted their customer service who denied restoring the lifetime license at all despite all personal details of purchaser had been provided. AllTrails solicited a proof of transaction which the buyer couldn't find due to the time that lapsed. Either way, Reddit reports suggest that the best case-scenario would be offering a 3-year-plan (see comments [https://www.reddit.com/r/alltrails/comments/10r64u1/lifetime_subscription/ here]).

This is a really shady company that has misled and violated consumer rights. It deserves a page to remind the public of its dark past of revoking lifetime licenses, shady selling practices, and forcing a subscription model.

Suggested incident text:

'''AllTrails Lifetime Membership''' was discontinued after 2019 (sources [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints 1], [https://www.reddit.com/r/hiking/comments/1osqu5d/alltrails_decided_to_screw_over_their_lifetime/ 2], ). While some users purchased what was advertised as a "lifetime" subscription for $99.99, AllTrails has clarified that these were actually '''3-year subscriptions''', despite marketing claims. Multiple Reddit users have reported confusion and frustration after their subscriptions expired, with AllTrails support confirming the 3-year duration. Users who bought a "lifetime" subscription before 2020 may have received a 3-year membership. Some have had their access extended (e.g., to 2118) after contacting support, but this is not guaranteed. [[User:Languagedivided|Languagedivided]] ([[User talk:Languagedivided|talk]]) 11:27, 20 March 2026 (UTC)

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 :You should be able to add it yourself. [[User:AnotherConsumerRightsPerson|'''''AnotherConsumerRightsPerson''''']] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:16, 9 March 2026 (UTC)
+== AllTrails sneakily revoked lifetime licenses and forced subscription on users ==
+As per title. [https://www.alltrails.com AllTrails] at some point AllTrails was offering lifetime subscriptions that were discontinued in 2019 (see Business Response [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints here]).
+They have also had shady marketing practices whereby users believed they were buying perpetual licenses but in reality the T&C had in its small print that these licenses were for a 3-year-plan (again, see earlier comments [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints here] and [https://www.reddit.com/r/alltrails/comments/10r64u1/lifetime_subscription/ here] too).
+While this probably doesn't count as "evidence", I know a person who bought one of such lifetime licenses and after a few years a few devices later, they reinstalled AllTails only to find out that their license magically disappeared. They contacted their customer service who denied restoring the lifetime license at all despite all personal details of purchaser had been provided. AllTrails solicited a proof of transaction which the buyer couldn't find due to the time that lapsed. Either way, Reddit reports suggest that the best case-scenario would be offering a 3-year-plan (see comments [https://www.reddit.com/r/alltrails/comments/10r64u1/lifetime_subscription/ here]).
+This is a really shady company that has misled and violated consumer rights. It deserves a page to remind the public of its dark past of revoking lifetime licenses, shady selling practices, and forcing a subscription model.
+Suggested incident text:
+'''AllTrails Lifetime Membership''' was discontinued after 2019 (sources [https://www.bbb.org/us/ca/san-francisco/profile/travel-services/alltrails-llc-1116-943157/complaints 1], [https://www.reddit.com/r/hiking/comments/1osqu5d/alltrails_decided_to_screw_over_their_lifetime/ 2], ). While some users purchased what was advertised as a "lifetime" subscription for $99.99, AllTrails has clarified that these were actually '''3-year subscriptions''', despite marketing claims.  Multiple Reddit users have reported confusion and frustration after their subscriptions expired, with AllTrails support confirming the 3-year duration. Users who bought a "lifetime" subscription before 2020 may have received a 3-year membership. Some have had their access extended (e.g., to 2118) after contacting support, but this is not guaranteed. [[User:Languagedivided|Languagedivided]] ([[User talk:Languagedivided|talk]]) 11:27, 20 March 2026 (UTC)