Sonos forces post-purchase privacy policy change: Difference between revisions
Add categories, expand and rephrase, format to match incident blueprint better, name and archive citations |
Included a paragraph about suspect Sonos activity before the 2024 change of EULA |
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==Changes to the privacy statement== | ==Changes to the privacy statement== | ||
On March 2023 Sonos' privacy statement stated, on page 12 of 35 under the "How We May Share Personal Information" section: "We do not and will not sell your personal data to third parties"<ref> | Very interestingely, the only 2 sentences that were enboldened in the May 2022 Sonos privacy statement<ref name=":0">4.[https://www.sonos.com/pdfs/policies/2022-privacy-statement-en-us.pdf Sonos, Inc. Privacy Statement 2022] ''(PDF). Sonos. May 2022.''</ref> that were NOT emboldened in the March 2023 Sonos privacy statement are the following: "We do not and will not sell your personal data to third parties." on page 1 of the statement; and "Sonos does not and will not sell personal information about our customers." on page 11 of the 2022 privacy statement and page 12 of the 2023 privacy statement<ref name=":1" />. This change in text formatting is not present in any of the (not aproximately, exactly) 100 other emboldened senetences/titles. | ||
This holds significance given the following event: | |||
On March 2023 Sonos' privacy statement stated, on page 12 of 35 under the "How We May Share Personal Information" section: "We do not and will not sell your personal data to third parties"<ref name=":1"> | |||
{{cite web | {{cite web | ||
|author=<!-- not stated --> | |author=<!-- not stated --> | ||
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}}</ref> | }}</ref> | ||
It is worth noting the that the "Why?" section on the reason's Sonos collects user data has substantially changed between revisions and, in the 2024 version, includes a balancing test <sup>[What?]</sup> and allowing Sonos to "... enable you to select the right music service options based on your geographic location.". | It is worth noting the that the "Why?" section on the reason's Sonos collects user data has substantially changed between revisions and, in the 2024 version, includes a balancing test <sup>[What?]</sup> and allowing Sonos to "... enable you to select the right music service options based on your geographic location.". | ||
This new wording also does not explicitly prevent Sonos from sharing/selling user data to third parties. | This new wording also does not explicitly prevent Sonos from sharing/selling user data to third parties. | ||
Consumers were then forced to agree to the new terms of service if they wanted to be able to continue using the Sonos product that they had already bought and paid for. There was no option to "disagree" or "opt out" of the agreement and continue using the product as usual after the terms of the privacy statement were changed.<ref> | Consumers were then forced to agree to the new terms of service if they wanted to be able to continue using the Sonos product that they had already bought and paid for. There was no option to "disagree" or "opt out" of the agreement and continue using the product as usual after the terms of the privacy statement were changed.<ref> | ||
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}}</ref>{{citation needed|reason=Second souce of this behaviour}} | }}</ref>{{citation needed|reason=Second souce of this behaviour}} | ||
[[File:June 2024 license and warranty agreement update.png|thumb|Terms of use agreement prompt after change.]] | [[File:June 2024 license and warranty agreement update.png|thumb|Terms of use agreement prompt after change.]] | ||
== See Also== | ==See Also== | ||
*[[Post-purchase EULA modification]] | *[[Post-purchase EULA modification]]<ref name=":0" /> | ||
== References == | ==References== | ||
<references /> | <references /> | ||