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Hisense
| Basic information |
| Founded
|
1969 |
| Legal Structure
|
Public, partial state-ownership |
| Industry
|
Home appliances, Electronics Manufacturing |
| Also known as
|
|
| Official website
|
https://global.hisense.com/ |
Hisense is a home appliance and electronics manufacturing conglomerate headquartered in Qingdao, Shandong, China. It is currently the second largest manufacturer of televisions in the world
Consumer impact summary
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
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Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Hisense category.
Hisense didn't provide official method of repair its broken H9G/Q9G TV (26 Sep 2024)
- Main article: Hisense H9G Smart TV
Hisense failed to offer recourse to consumers whose smart TVs broke due to faulty manufacturing. Where OEM replacement parts could have been provided or recalls could have been issued, Hisense instead forced its customers to waste their time, effort, and money to safely dispose of the 55"/65" TVs.
Unskippable GUI ads (Feb 2026)
- Main article: Hisense adds unskippable ads to its GUI on the Spanish models
In the start of 2026 the operating system of the Hisense's smart TVs, VIDAA, suddenly began to display unskippable and full screen ads in its GUI without notifying the customers.
The ads could appear in any moment, whether was at change channels, turn on the TV, switch HDMI sources, or put prioritized sponsored content in the system GUI and home screen.
The ads appear even if the owner disabled the permissions or added a custom DNS that blocked them.
Because the ads were personalized, the TV was collecting information all the time about what the user was doing with it and what was watching to display the most optimized ad.
Products
This is a list of the company's product lines with articles on this wiki.
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See also
Link to relevant theme articles or companies with similar incidents.
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References
