Eaton Green Motion EV consumer chargers

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Eaton Green Motion EV consumer chargers

Basic Information
Release Year	2023
Product Type	Electronic Vehicle Charging Point, EVSE, J1772
In Production	No
Official Website	https://www.eaton.com/us/en-us.html

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Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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Incidents

This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Eaton Green Motion EV consumer chargers category.

Eaton bricks chargers tied to partnership with Chargepoint

Eaton with partnership with Chargepoint has dropped all support of these chargers form their app Eaton EV Charger Manager as well as their newer app Brightlayer Home.

Without these apps being able to communicate with the charger it is impossible to setup wifi which means you cannot use the charger with Open Charge Point Protocol(OCPP) as advertised.

The Eaton EV Charger Manager software redirects you to Brightlayer Home which no longer supports the EVSE's. Both apps cannot be used without an internet connection or account.

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

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See also

Link to relevant theme articles or companies with similar incidents.

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